We visited sterling home 3 or 4 times to look at suites. We did really love the 3 seater chesterfields. It was a lovely assistant called Amy Ireland that looked after us each visit. She’s a credit t... もっと見る
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レビュアーのコメントを見てみましょう
I visited Sterling Home today, I hadn’t been in a while and when I walked in was a bit confused as to where I was going..then out of the blue appeared Elaine whom I can only describe as the most frie... もっと見る
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Sales assistant was friendly and took time to talk and show us our options. We didn't feel hurried or pressured which was good. We are looking forward to our order in December. A good experience all r... もっと見る
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Conor was incredibly helpful. Buying a mattress is more complex than you might think. His straightforward explanations allowed us to browse the options and not feel pushed into a sale. I’m looking for... もっと見る
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企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, 英国
- 01259 750655
4.7
優良
965件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sitting Room Furniture
Wide range of furniture to choose from and well displayed.
Karen Duncan showed a good knowledge of the products, had a friendly manner and we didn’t feel pressured into making a purchase.
2026年5月29日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Robert,
Thank you for your feedback.
We’re pleased to hear you enjoyed the wide range of furniture and found our displays helpful. It’s great to know Karen provided such knowledgeable, friendly service and made your experience comfortable without any pressure.
We’ll be sure to share your kind comments with her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The experience of purchasing the sofa…
The experience of purchasing the sofa was very easy , pity five months later still haven’t taken delivery of the sofa
2026年1月24日
Sterling Home - Tillicoultry からの回答
Hi Scott,
Thank you for your feedback.
We’re pleased to hear that your purchasing experience was easy, however we’re very sorry to learn that you have not yet received your sofa after five months. This is not the level of service we aim to provide, and we sincerely apologise for the delay and the inconvenience caused and we thank you for your patience whilst we work towards getting your order to you.
Kind Regards
The Sterling Home Team
Knowledgeable staff not pushy!
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks
2026年5月31日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Rachel,
Thank you for your wonderful feedback.
We’re so pleased to hear that you had a positive experience while choosing your new chairs.
It’s great to know our team were helpful throughout your visit, and we’ll be sure to pass on your kind comments to Elaine, she’ll be delighted to hear that her knowledge and relaxed, no-pressure approach made such a difference.
We hope you love your new chairs when they arrive and enjoy many comfortable moments ahead. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Delivered early and without any fuss or…
Delivered early and without any fuss or drama. Good follow up too.
2026年4月21日
Sterling Home - Tillicoultry からの回答
Hi Ronnie,
Thank you for your lovely feedback.
We’re delighted to hear your delivery went smoothly, arrived early, and that our follow-up met your expectations. We really appreciate you sharing your experience with us.
Kind Regards
The Sterling Home Team
Sales person helpful and polite
2026年4月20日
Sterling Home - Tillicoultry からの回答
Hello Ian,
Thank you for your feedback.
We’re pleased to hear Barry, our salesperson was helpful and polite—providing friendly, professional service is what we strive for. We appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Salesman
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.
2026年5月30日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Marie,
Thank you for your feedback. We’re delighted to hear Barry made the process so easy and comfortable for you, and that you felt supported without any pressure. We’ll be sure to pass your kind comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Conor was helpful without being pushy
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.
2026年5月30日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Jim,
Thank you for your kind feedback.
We’re so pleased to hear that Conor was helpful and gave you clear, informative guidance without being pushy. It’s great to know he supported you in choosing the right chairs and kept you well informed on options, pricing and delivery times. We will be sure to share your lovely comments with him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Peace of Mind Ordering
Finlay, the sales advisor who assisted us, was extremely helpful throughout the process. He carefully checked all measurements, was very thorough during the ordering stage, and clearly explained how everything would work — including the deposit, expected waiting time, final payment, and delivery options. This attention to detail ensured we were able to get exactly what we were looking for with complete confidence.
Communication between ordering and delivery was excellent, keeping us updated throughout. We are absolutely delighted with our purchase and would happily recommend Sterling Furniture based on the service we received.
2026年3月28日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Gordon,
Thank you for your wonderful feedback.
We are delighted to hear that Finlay provided such thorough and attentive service, ensuring everything was clearly explained and that your order was completed with confidence. It’s also great to know you felt well informed throughout, from ordering to delivery. We will pass your kind comments onto Finlay.
We truly appreciate your recommendation and hope you enjoy your purchase for many years to come.
Thank you for choosing Sterling Home Tillicoultry.
The Sterling Home Team
Visiting Sterling Tillicoultry
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.
2026年5月20日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Elaine
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your positive experience in our Tillicoultry store, and that Lauren was able to provide such attentive and supportive service to both you and your mum. It’s especially pleasing to know she took the time to understand your mum’s needs, demonstrate the recliner, and guide you through the VAT relief process, this is exactly the level of care we aim to provide to every customer.
Your kind words about Lauren’s professionalism, patience, and friendly approach will mean a great deal to her, and we’ll be sure to pass on your feedback.
We’re also very pleased that you felt comfortable and never under pressure during your visits, and we hope your mum enjoys her new suite.
Thank you again for your recommendation and for choosing Sterling.
Kind Regards
The Sterling Home Team
Welcome was warm and helpful
Welcome was warm and helpful. Staff knowledgable and friendly.
2026年5月2日
Sterling Home - Tillicoultry からの回答
Hi Jonathon
Thank you for your kind feedback. We’re delighted to hear that you felt warmly welcomed and that our team made a positive impression.
Providing knowledgeable and friendly service is very important to us, and we really appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
All satisfactiry
2026年4月3日
Sterling Home - Tillicoultry からの回答
Dear Heather
We’re happy to hear everything was satisfactory.
Thank you for sharing your experience and thank you for choosing us.
Kind Regards
The Sterling home Team
Lovely day trip as we are not local to…
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money
2026年5月2日
Sterling Home - Tillicoultry からの回答
Thank you so much for your lovely review!
We’re delighted to hear you had such an enjoyable day trip with us and that it was worth the journey.
Karen will be especially pleased to hear your kind comments, we always strive to provide attentive and personalised service, so it’s wonderful to know she made a positive impact on your visit.
We’re also glad you enjoyed our furniture selection, as well as the welcoming atmosphere created by our wider team. It’s great to hear the tea room added to your experience too.
We really appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
SPECIAL CUSTOMER SERVICE
I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.
2026年5月15日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Ilene
Thank you so much for your kind words and for taking the time to share your experience.
We’re absolutely delighted to hear that you had such a positive visit to our Garden Centre in Tillicoultry. Colin will be especially pleased to receive your feedback, he truly takes pride in helping our customers, and it’s wonderful to know his service made your visit so memorable.
We look forward to welcoming you back again soon!
Kind regards
The Sterling Home Team
Barry was friendly and helpful
Barry was friendly and helpful. He gave us a lot of advice
2026年5月14日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
HI Paul,
Thank you for your lovely feedback.
We’re so pleased to hear Barry was friendly and helpful, and that his advice made such a positive difference. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Lovely staff, especially Barry…
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else
2026年4月2日
Sterling Home - Tillicoultry からの回答
Hi Mrs Marshall,
Thank you for your very kind feedback.
We are pleased to hear that Barry provided such helpful and considerate service. It’s great to know he took the time to understand your needs and offered genuine, pressure-free advice. We will be sure to pass your lovely comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Fantastic staff and fabulous showrooms
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.
2026年4月29日
Sterling Home - Tillicoultry からの回答
Hi Robert,
Thank you so much for your kind feedback.
We’re delighted to hear that our team were so helpful and accommodating, and that our choice of products helped you find the perfect pieces.
It’s also lovely to know you enjoyed the café after your journey — we’re glad it was a welcome bonus. We really appreciate you taking the time to share your experience and hope to see you again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sterling Home - Tillicoultry からの回答
Hi Margaret,
Thank you for your great feedback.
We’re pleased everything arrived on time and that you’re happy with the size and how it looks in your room. We hope you continue to enjoy it.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!
Kind Regards
The Sterling Home Team
Excellent friendly and professional…
Excellent friendly and professional service from Elaine who we spoke to a few times before deciding on the configuration that would best suit
2026年4月26日
Sterling Home - Tillicoultry からの回答
Hi Andrew,
Thank you for your lovely feedback.
We’re really pleased to hear that Elaine provided such friendly and professional service and took the time to talk everything through with you to find what suited you best. We will be sure to pass your kind comments on to her. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Very friendly staff
Very friendly staff, no pushy sales. Made my purchase with the help of Elaine Sharp. Very professional and knowledgeable. Would highly recommend.
2026年5月10日
自発的なレビュー
Sterling Home - Tillicoultry からの回答
Hi Bruce
Thank you so much for your kind feedback!
We’re delighted to hear that you had a positive experience and that Elaine provided such professional and knowledgeable service. We’ll be sure to pass on your lovely comments to her.
Your recommendation really means a lot to us, and we look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Gary has been very helpful as we are…Parker knoll
Gary has been very helpful as we are dealing with our insurance and it all takes time.
2026年3月27日
Sterling Home - Tillicoultry からの回答
Hi Pauline,
Thank you for your feedback.
We’re glad to hear Gary has been so helpful while you’re dealing with the insurance process, and we appreciate your patience as these things can take time. We will be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
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