Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... もっと見る
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Special thanks to the flooring manager Lauren, in London road, Glasgow and Uddingston branches. I have never met a manager so helpful and invested in the customer experience. Her advice and knowledge... もっと見る
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The care and attention we received from the salesperson,Sean, was wonderful. He explained the structure of the suite and chair we were buying, listened when we told him our best time for delivery as... もっと見る
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For the first time in a long while I was buying a new carpet. I wasn’t too sure what I wanted however I had been at another carpet retailer who had been quite disinterested & not particularly helpful... もっと見る
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企業情報
当該企業による記述
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
連絡先
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, 英国
- 01698 811555
4.4
優良
337件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
That customers are always treated with respect which we were
Always were very respectful and listened to what we had to say all very very positive
2026年5月19日
Sterling Home - Uddingston からの回答
Hi Frances
Thank you so much for your kind feedback.
We’re delighted to hear that you were treated with respect and that our team took the time to listen and support you, that’s exactly the experience we aim to provide for every customer.
I’ll be sure to pass your lovely comments on to the team at Uddingston, as they’ll really appreciate it.
We hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Quick and east to order at store
Quick and east to order at store. Delivery made on 29/6/26 as arranged without any problems
2026年6月3日
Sterling Home - Uddingston からの回答
Hi David
Thank you so much for your lovely review!
We’re delighted everything went smoothly from ordering to delivery. Your feedback means a lot to us, and we look forward to helping you again in the future.
Kind Regards
The Sterling Home Team
Pleased with my carpet and the ftting
Pleased with my carpet and the ftting. Staff were very helpful when ordering. My only complaint was that I had to ring, more than once, to get a copy of the sales form which I had not received. Also, conformation of my payments made.
2026年6月17日
Sterling Home - Uddingston からの回答
Hi Jinty,
Thank you for your feedback.
We’re delighted to hear you’re pleased with your carpet and the fitting, and that our team were helpful when placing your order.
We are very sorry, however, that you had to contact us more than once to receive your sales form and payment confirmations. That’s not the standard of service we aim to provide, and we appreciate you bringing this to our attention so we can address it internally.
We hope you enjoy your new carpet and thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Sterling Home - Uddingston からの回答
Hi Laura,
Thank you for your feedback!
We’re delighted to hear you found the team friendly and efficient. Your recommendation is greatly appreciated and means a lot to us!
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Sterling Home Experience
Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosing the carpet she sat us down and quoted us a price on both. Went away to think about it and few days later came back down to seal the deal, unfortunately David was off so Deane stepped in. Sharon once again followed the whole sale thru, what a great team of salespeople you have in your Birkenshaw branch, it was a pleasure dealing with them. Looking forward to receiving them late August .
2026年5月28日
Sterling Home - Uddingston からの回答
Hi Margaret,
Thank you for your lovely feedback!
We’re delighted to hear about your experience with David, Sharon and Deane at our Uddingston store.
It’s great to know the team looked after you so well throughout your purchase and made the process smooth and informative. We will be sure to pass on your kind comments—they’ll really appreciate it.
We hope you enjoy your new furniture and carpet when they arrive .
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Sterling Home - Uddingston からの回答
Hi Mr Russell,
Thank you for your lovely feedback!
We’re so pleased to hear you’re happy with both the look of your table and its quality. We hope it makes a perfect addition to your home and thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Terrible service from day 1 over 3…
Terrible service from day 1 over 3 years ago with sterling.first sofa we received was faulty & had to be replaced within 1 year after much complaining to company.
2cd suite when it finally arrived had leather peeling from chair within 3 months of receipt.
Again after much complaining and company passing the buck to supplier they deemed to not replace the chair as you would expect but only the leather on arm of chair.
This leather took approximately 16 weeks to arrive.
The technician arrived to fit the leather but again the company had forgot to send it to my home address.
Yet another date & time had to be arranged.
New leather now on chair & we ll see how long it lasts though not hopefully.
I would not advise anyone to purchase anything from Sterling's unless they are willing to put up with possibly the worst service I have ever received in my life.
2026年6月10日
自発的なレビュー
Sterling Home - Uddingston からの回答
Good Morning Liz,
We appreciate you taking the time to share your feedback.
We’re very sorry to hear about your experience and the ongoing issues you’ve faced over such a long period. This is not the standard of service we aim to provide, and we fully understand how frustrating this must have been for you.
We sincerely apologise for the faults with your furniture, your comments have been noted and will be shared with the relevant teams.
Kind Regards
The Sterling Home Team
Special thanks to the flooring manager…
Special thanks to the flooring manager Lauren, in London road, Glasgow and Uddingston branches. I have never met a manager so helpful and invested in the customer experience. Her advice and knowledge was so appreciated, and she really went the extra mile. Also thanks to Peter who came out to measure up, a real asset to the team. Thank you so much guys!
2026年6月6日
自発的なレビュー
Sterling Home - Uddingston からの回答
Hi Lyndsey,
Thank you so much for your fantastic feedback!
We’re thrilled to hear how helpful and dedicated Lauren has been across both our Glasgow London Road and Uddingston branches—she truly goes above and beyond for our customers. It’s also wonderful to know Peter made such a positive impression during your measure; he’s a real asset to the team.
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to them both.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Suite Selector
We were welcomed and looked after by Shaun.
So glad he came over to assist us - he was extremely well informed on all the suites on show and helped us select 4 suites. Had it not been for Shaun we may have missed some unique selling points on a couple of suites.
Thanks again Shaun.
2026年5月18日
自発的なレビュー
Sterling Home - Uddingston からの回答
Hi Mike,
Thank you for your lovely feedback.
We’re delighted to hear that Shaun made such a positive impression and took the time to guide you through the options. His product knowledge and attention to detail really do help customers get the most from their visit, so it’s great to know he helped highlight some key features you might have otherwise missed.
We be sure to pass your kind comments on to Shaun—he’ll really appreciate it. Thank you again for sharing your experience and for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Sterling Home - Uddingston からの回答
Hi Angeline,
Thank you for your lovely feedback!
We’re so pleased to hear you found a great choice of furniture and that our team were so helpful during your visit. We truly appreciate your kind comments and hope to welcome you back again soon.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Good value, good choice, good quality
The care and attention we received from the salesperson,Sean, was wonderful. He explained the structure of the suite and chair we were buying, listened when we told him our best time for delivery as we were going on holiday and acted accordingly ensuring it could be after our return. He informed us when the discount being offered was coming to an end and was really easy to engage with. The shop was warm and welcoming and the choice of suites was great and good value. Overall it was a pleasure to shop there.
2026年5月3日
Sterling Home - Uddingston からの回答
Hi Irene,
Thank you for your lovely feedback.
We’re so pleased to hear that Sean looked after you so well, taking the time to explain everything clearly and arrange delivery around your holiday. It’s great to know he made the whole experience easy and enjoyable for you.
We’re also delighted you found the store welcoming and the range to be great value. We will be sure to pass your kind comments on to Sean.
We really appreciate you taking the time to share your experience and hope you enjoy your new suite and chair.
Kind Regards
The Sterling Home Team
We found the in store experience fine but watch out for the ‘add ons’
We found the in store experience a pleasant experience. We are pleased with our new chairs.
As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive adding to the overall spend.
The delivery was later than expected, and the chairs were brought in ready assembled and apart from some polythene wrapping, no extra work seemed to justify the cost .
We questioned the deliver driver about the chairs not requiring assembly, and he said they are built at the warehouse. There was no way we could have confirmed that.
2026年4月28日
Sterling Home - Uddingston からの回答
Hi Jim
Thank you for taking the time to share your feedback.
We’re delighted to hear that you had a pleasant in-store experience and are pleased with your new chairs. We’re very sorry, however, to learn of your disappointment regarding the delivery service and additional charges.
We understand your concerns, particularly as the chairs arrived pre-assembled and the level of work carried out did not meet your expectations.
Your comments about the lack of clarity around the assembly service are especially important to us. We appreciate how frustrating it must have been not to have this explained at the point of purchase, and we will review how this information is communicated to ensure greater transparency for our customers in future.
We also apologise for the delay in delivery, as this is not the standard of service we aim to provide.
Please be assured that your feedback has been shared with the relevant teams so we can improve both our communication and delivery experience going forward.
Thank you again for your constructive comments.
Kind regards
The Sterling Home Team
Fantastic customer experience
Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great price.
Thank you ☺️
2026年5月15日
自発的なレビュー
Sterling Home - Uddingston からの回答
Hi,
Thank you for your lovely feedback!
We’re sorry to hear about the pricing change, but we’re delighted that Ritchie was able to help you find a fantastic sofa at a great price. We’ll be sure to pass on your kind comments—it will really mean a lot to him.
We hope you enjoy your new sofa! ☺️ and thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
The members of staff was very attentive…
The members of staff was very attentive sold me exactly the thing I needed
2026年4月28日
Sterling Home - Uddingston からの回答
Hi George
Thank you for taking the time to leave this review.
We’re so pleased our team could provide attentive service and help you find exactly what you were looking for.
We really appreciate your support!
Kind Regards
The Sterling Home Team
Sterling Home - Uddingston からの回答
Hi Noreen,
Thank you so much for your 10/10 feedback!
We’re really pleased to hear you found the service helpful and friendly. We truly appreciate you taking the time to leave a review and hope to welcome you back again soon.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Good service
Good service, great job, installers
Very expert.
Well done..jason, the salesman, great. Many thanks.
2026年5月6日
Sterling Home - Uddingston からの回答
Hi George
Thank you so much for your kind feedback!
We’re delighted to hear you were pleased with the service and found our installers to be knowledgeable and professional.
Jason will be especially pleased to receive your mention, he always strives to provide the best support possible.
We really appreciate you taking the time to share your experience, and thank you again for choosing us!
Kind Regards
The Sterling Home Team
Michael was very helpfull
Michael was very helpfull, knowledgable and professionsl.
I couldnt make up my mind and he helped me without being pushy
2026年3月22日
Sterling Home - Uddingston からの回答
Hi Margaret
Thank you for your kind feedback.
We’re delighted to hear that Michael was helpful, knowledgeable, and professional. It’s especially great to know he gave you the time and support you needed without any pressure. We’ll be sure to pass your comments on to him, they will be very much appreciated.
Thanks again for choosing us.
Kind Regards
The Sterling Home Team
Great experince start to finish.
Order placed with no issues. Staff and manager very helpful and knowledgeable... obviously a good working environment.. ordered chair which has since been successfully delivered, assembled, rubbish removed. Delivery men could not have been more helpful or kind if they tried. Excellent service start to finish...
2026年1月4日
Sterling Home - Uddingston からの回答
Hi Rita,
Thank you very much for taking the time to share such lovely feedback.
We’re delighted to hear that your experience was positive from start to finish, from placing the order through to delivery and assembly. Your kind comments about our staff, management, and delivery team mean a great deal to us and will be shared with everyone involved. We’re so pleased you’re happy with your chair and the service you received.
Thank you for choosing Sterling Home Uddingston and we look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Friendly staff and easy service
Bought a carpet from them. Quality product. Friendly, helpful staff throughout from buying to getting fitted. Nice easy process.
2026年2月21日
Sterling Home - Uddingston からの回答
Hi Craig,
Thank you for your kind feedback.
We’re really pleased to hear you were happy with the quality of your carpet and found the whole process easy, from purchase through to fitting. I’ll be sure to share your comments with the team.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
made to feel so welcome,salesman very…
made to feel so welcome,salesman very polite and helpful
2026年4月2日
Sterling Home - Uddingston からの回答
Hi Robert,
Thank you very much for your kind feedback.
We’re delighted to hear that you were made to feel welcome and that our salesman David was polite and helpful. Your comments are greatly appreciated and will be shared with the team.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
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