Never order here. I’m warning you. I ordered many months ago, never received anything. Sent at least 5 emails, no reply. Their customer service just disappeared and now they’ve added new products. Hor... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Niet bestellen, je ziet je geld nooit meer terug. Bestelling gedaan in mei 2026, het is inmiddels september nog steeds niets binnen. Meerdere pogingen gedaan tot mailen, whatsapp maar krijg geen react... もっと見る
Sticky Bestie has completely won me over. Their products are beautifully made, with thoughtful details that make them feel extra special. What impressed me just as much was their team: they're so frie... もっと見る
I honestly love my City Girl Pouch! It’s the perfect size for my everyday essentials without feeling bulky. The quality is really nice, and the design is both cute and practical. I’ve already started... もっと見る
企業情報
当該企業による記述
Hey Bestie 👋🏽 Ready to stick with us? Celebrity Fave Accessory Brand Stocked at @urbanoutfitters @prettylittlething & 1500+ retailers globally
連絡先
Regent St, W1B 4ND, London , 英国
- connect@stickybestie.com
- stickybestie.com
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The bags are amazing
The bags are amazing! They are perfect for the summer! Also the customer service is really fast and helpful!
Kindness
The team is very kind and they respond with everything you have to know. I really recommand this incredible brand 😍
⭐☆☆☆☆
⭐☆☆☆☆
I placed an order over a month ago and never received it. After I reached out for an update, I was told the shipment was “lost, held, or returned in transit” and was offered a replacement that was supposed to ship the week of May 25.
That replacement was never shipped either. Instead, I received conflicting updates saying it was still being prepared, while later being told they had “plenty of stock available for immediate shipment.” I never received a tracking number or a clear explanation of what happened to my original order.
After weeks of waiting and multiple inconsistent responses from customer service, I requested a refund. I ultimately had to file a chargeback with American Express to get my money back as the company would not refund me themselves
To make matters worse, after leaving a comment on one of their Instagram posts about my experience, my account was blocked instead of my concerns being addressed.
My experience was disappointing from start to finish, and I would not order from this company again.
The Perfect Summer Bag!
I ordered 14 Sticky Bestie Bags for my friends this summer, and I honestly couldn't have picked a better gift. The colors are so bright, fun, and cheerful, they instantly put you in a summer mood.
What really sold me is how versatile they are. I've seen them used as going-out clutches, cosmetic bags, travel pouches, and everyday catch-alls. They're the kind of bag you end up reaching for all the time because they're both cute and practical.
If you're looking for a fun, stylish gift or just want a colorful accessory for yourself, these bags are such a great find!
Scam - Don’t Order From Them
Placed an order over 2 weeks ago and my order has still not been processed. Their customer service advised that they’d reached out to the warehouse/logistics team and would provide an update with my tracking info once available. Still nothing and so I will dispute the transaction via my bank. It’s a scam and they likely order the bags from Amazon and then ship them to customers who make chase them about not receiving an order!
Almost a month since ordering, heard nothing
I placed an order 30th of may and I have not heard a thing after that. Tried leaving a comment on Instagram, which they promptly deleted. I’ve also sent an email, but judging by all the reviews left here I can probably count the money as lost.
Listen to the reviews..
Listen to the reviews... don't do it. I ordered my bag in April and just like everyone else, they promise it will ship and then I hear nothing. I have spammed their comments and they removed them so it doesnt look bad to other users. This is bad and unacceptable.
I would not give them a star if I…
I would not give them a star if I could. I ordered x2 bags on 23/4 and have sent emails chad9ng the order ever since. I even received an email stating the items had been sent. But no tracking number. When I chased again I received an email to say they were delayed, did I wakt a refund or wait for the delivery. I gave them the benefit of doubt and waited. Yet still no tracking so I emailed again to be told they were being sent the next day. Yet again, no tracking info and on contacting them asking for a full refund I was stalled by several emails saying what do you want us to do.....and now an email stating they may not be able to refund on the original payment method can they use PayPal. Sorry no, I dont have PayPal....so I am still waiting. My advice? Stay away from this scam of a company. Very disappointing
Disastrous customer service
Ordered on April 3 and still haven’t received anything. I’ve been told the item was out of stock, that a replacement was being sent, and even promised a refund, which never arrived either. Despite frequent emails, nobody actually resolves the issue. Terrible communication and zero accountability. Disastrous experience. Skip it.
I never received my order
I never received my order, they promised to send it twice, and month and a half later, still waiting my refund.
Avoid! Avoid! Avoid!
Do not buy from this company. They are scammers.
They’ll take your money, won’t fulfil the order and then give you the runaround trying to get a refund. They’ll promise you that “managers” are looking into the case but you will never see your items or your money. All this while addressing you as “Bestie” in the clearly automated correspondence (vom).
I wouldn’t be surprised if the good reviews are all fake and bot generated because everything about my experience here screams scam.
I’ve now had to raise this as a disputed payment with my bank.
***SCAMMERS ALERT****
***SCAMMERS ALERT****
***They are SCAMMERS!!! DO NOT BUY!**
I would give 0 stars if I could.
Ordered bags in April and never received them, as I can see like 27% of the customers reviews here.
Do not buy!!
Customer service
Love their products and their customer service support is amazing and asnwer quickly. 🙏🏽
Jeg er desværre meget skuffet over min…
Jeg er desværre meget skuffet over min oplevelse med Sticky Bestie indtil videre.
Jeg lagde en ordre den 21. maj og har siden da ikke modtaget nogen form for opdatering, hverken via e-mail, leveringstracking eller information i appen. Det efterlader mig i en meget frustrerende situation, da jeg som kunde forventer en vis grad af kommunikation omkring min ordre og dens status.
Jeg har fuld forståelse for, at der kan opstå forsinkelser, men det er manglen på information og opfølgning, der gør oplevelsen særligt skuffende. Som betalende kunde forventer jeg som minimum at blive informeret, hvis der er ændringer eller længere leveringstid end forventet, specielt eftersom jeg har prøvet at skrive til dem direkte/privat.
Jeg håber oprigtigt, at Sticky Bestie vil tage kontakt hurtigst muligt med en forklaring samt en opdatering på min ordre, da jeg stadig ønsker at have en positiv oplevelse med virksomheden.
I ordered 4 bags on April 26th
I ordered 4 bags on April 26th. They never shipped. I contacted the company and was informed they'd be shipping within 5 days. Still no bags. Contacted them again (a week ago) and I've received no reply. I'm forced to contact my credit card company to cancel the charge. What an unprofessional company.
I would do a zero a star if possible
I would do a zero star if possible.
Order from Sticky Bestie in April. It’s now June order never received, refund requested still not received. I made a comment on a FB post - it was deleted .
Emails coming calling me Bestie but this isn’t how you treat a “bestie”
Consumer beware.
The package came quick and I got emails…
The package came quick and I got emails along the way. The bag is better than I thought. So cute and I can use it as a makeup bag or a clutch on a night out. The customer service is amazing me they get back to you instantly.
STILL DONT HAVE MY BAGS
I ordered my bags May 5th , 2026 they were a gift for my sister for graduating college and I still till this day don’t have my bags ! I’ve emailed , I’ve said something on instagram and Facebook and they kept blocking my pages instead of helping a paying customer ! They don’t value their customers at all !
DO NOT BUY
DO NOT BUY. All the bad reviews are true. I followed up over a month after my purchase wondering where my items were and they were not even shipped yet. So I cancelled my order. Refund was supposed to be LATEST May 21... It's now June 8. I followed up end of May for where my refund was. I asked several times and emailed with different "managers" when my refund is coming in and they still tried to get me to keep my order. I just had to process a dispute with my bank to get the money back because they are refusing to answer my emails.
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