STICKY BESTIE レビュー 

100% do not order from this company!
I ordered two bags, but they never arrived. When I contacted the company, I was told they had been lost in the post and that they would send a replacement along with a complimentary gift. I agreed.
Two weeks later, I contacted them again because I still hadn't received anything. This time, I was told my order was still waiting to be dispatched.
I then requested a refund, but it's now been over a month and I'm still waiting. At this point, I don't expect to get my money back.
Avoid this company if you don't want to risk losing your money.

Placed a big order in April for birthdays and graduation gifts. It’s almost July and I never received them. The website is great and I still want them but that isn’t happening. I just hope I get my money back.

The cutest brand with pops of color that immediately caught my eye! Love the connivence and aesthetic of their bags, helps me always travel in style!

AVOID AT ALL COSTS

I ordered on May 12 and still haven’t received my bag. Given the delay I received and email communicating I’d been given a second bag for free given there was a delay. I was then told there was no second bag and initially I couldn’t get a status on my order. I then received a shipping tracking code which now for ten days still shows it hasn’t left China. I was then promised a refund and told it was being processed. Once again this company scammed me as I can’t get answer about the status of my refund.

avoid at all costs.

DON’T TRUST THEY DONT GIVE MONEY BACK.

I placed an order on 9th of April and they first of all took ages to deliver from china and then once they arrived I wasn’t happy with the quality so I requested a refund and to send them back but they replied saying there was no need and they would just give the money back. I went through a 30 message chain before they BLOCKED MY EMAIL when I asked every two weeks where my money was (90 euros by the way). Still don’t have my money and it’s June 26.

Don’t waste your time, honestly embarrassing from them

Very bad, never received my order, a big order, wrote many emails, alwasys excuses, ask for a refund, never heard from them, not replying to my emails anymore.
Very disapponted, I really wanted their bags, or at least my money back.
Very very bad.

I had an issue with my order and reached out to their customer service department. I ordered a bag and forgot to add my second bag free. I was initially told that since my bag had shipped there was nothing they could do, but after repeatedly contacting them, I was finally told that they would ship me the second free bag and even give me a third bag if I gave them a favorable review. I had no problem doing that because I really do love their bags but after posting my review they ghosted me and stop responding to my emails. Needless to say, I am not happy with this brand. Their customer service is horrible.

Ordered 2 bags may 21,2026.
After multiple AI generated email responses and an AI generated what’s app conversation, I am still without my purchase on June 24th. I’ve been promised “a gift on us bc of the delays”, I’ve been told 5-10 business days, I’ve been told it’s been processed and waiting on the shipping company (twice).
I’m getting no where with their customer service.
I was eyeing up their product for a while and decided to try it out and it’s been totally disappointing. At this point I don’t even know how to get my money back. Is it fraud? Scamming? If anyone can help me that would be greatly appreciated

Good customer service, are able to assist with any queries or issues quickly and good quality bags, no imperfection and exactly like the pictures

I placed my order on June 11, and it still hasn't been shipped.

The biggest issue is the completely terrible customer support. First, I was told one of the items was unavailable (after quite a few messages from me). Then I received an email saying my package had been lost in transit, even though I had never received a shipping confirmation or tracking number. Later, they admitted that information was incorrect.

I then asked them to either ship my order immediately or issue a full refund. They assured me that my order would definitely be dispatched on Monday. Monday has now passed, my order still hasn't been shipped, and customer support has gone silent.

Love sticky bestie ! their unique patterns are so chic and make them truly valuable to a girls wardrobe. will be buying again !!!

Great experience amazing customer service !

My experience with StickyBestie so far has been wonderful. Their team has been incredibly friendly, responsive, and easy to communicate with throughout the collaboration process. They made everything simple and organized, answered my questions quickly, and were genuinely excited to work together. I appreciate how smooth and professional the experience has been and am looking forward to receiving my products and continuing to work with the team.

Kind of feels like this website is a con....ordered over a month ago, nothing has arrived, no replies to emails- contacted again, promised a refund and nothing has come through and they aren't replying. Do NOT recommend buying from here.

Spedizione abbastanza rapida, la borsa é bellissima ottimo tessuto e composizione, i colori sono esattamente come nella foto 10/10

I’ve had a wonderful experience, Sticky Besty has been efficient, very quick with their responses and attentive. They have a wonderful variety of amazing products!

It is now June and I have been trying to get my $240. worth of bags or a refund since October 2025. I am happy to see the positive posts from others re Stickie Bestie BUT if you look at Reddit the reviews are terrible. They are all similar to mine re how impossible it had been to receive their order or a refund.

Placed an order on May 4th and received a confirmation email. After several weeks without shipping notification, I reached out to customer service on May 22nd for an update. I was told, “ We will contact our warehouse team directly and ask them to give your order priority handling to help move the process forward as quickly as possible.”

I received an email May 29th (to my promotions), “we owe you one. First, the honest part: your order is taking longer to ship out than it should. We're so sorry. You trusted us with your money and we owe you better than that. Here's the deal: your order will be on its way to you within the next 5–10 days. We're moving as fast as we possibly can to get everything packed, picked, and out the door. The city girl collection is going viral and our production team is working hard to keep up with the hype, day and night. I can guarantee you it's worth the wait. And because you've been so patient with us, we're slipping a free City Girl Pouch in Pink or Green into your order — on the house. Consider it a tiny apology in pouch form. 🩷💚”

Today is June 20th and I still have not received my items, not even a shipping notification. I reached out to customer service again today requesting a refund.
“Sorry for the delayed update—there is a chance our previous message may have ended up in your spam folder. After checking with the warehouse and carrier, we can confirm the shipment appears to have been lost, held, or returned in transit. We are very sorry for the inconvenience this has caused. To resolve this for you as quickly as possible, we can arrange a reshipment at our cost, which we will dispatch in the week. We will also include complimentary gifts with the new shipment as an apology for the delay. Please let us know if you are happy for us to proceed with this solution.”

I responded requesting to cancel the order and receive a refund to the original form of payment. “Thank you for your message, and we sincerely apologize for the frustration and inconvenience. We have forwarded your refund request to our team for processing. Once the refund has been approved and completed, it will be returned to your original payment method. Please allow 5 to 12 business days for the funds to appear in your account, depending on your bank or payment provider's processing times.”

I will give an update about the refund. Looking at some of the other reviews, I will probably have to contact my bank for a chargeback. I would not recommend this company. I’m genuinely wondering if anyone has received any items.

Update: I received an email July 5th stating my order was cancelled and a refund was processing. The money was in my account July 6th. I am happy to receive a refund without having to involve my bank. I also filled a complaint with the Shop App. I’m not certain if that assisted with anything. Do not buy with this company!

Lovee these bags! The quality and functionality of them is amazing. I definitely recommend purchasing one!!

This brand is very orignal and classy and their products are very chic and the team is so sweet!