Never order here. Iâm warning you. I ordered many months ago, never received anything. Sent at least 5 emails, no reply. Their customer service just disappeared and now theyâve added new products. Hor... ãã£ãšèŠã
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Niet bestellen, je ziet je geld nooit meer terug. Bestelling gedaan in mei 2026, het is inmiddels september nog steeds niets binnen. Meerdere pogingen gedaan tot mailen, whatsapp maar krijg geen react... ãã£ãšèŠã
Sticky Bestie has completely won me over. Their products are beautifully made, with thoughtful details that make them feel extra special. What impressed me just as much was their team: they're so frie... ãã£ãšèŠã
I honestly love my City Girl Pouch! Itâs the perfect size for my everyday essentials without feeling bulky. The quality is really nice, and the design is both cute and practical. Iâve already started... ãã£ãšèŠã
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Hey Bestie ððœ Ready to stick with us? Celebrity Fave Accessory Brand Stocked at @urbanoutfitters @prettylittlething & 1500+ retailers globally
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Regent St, W1B 4ND, London , è±åœ
- connect@stickybestie.com
- stickybestie.com
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No refund for cancelled order
I placed an order with Sticky Bestie on 22/06/2026 (Order #1009217591) and unfortunately, my experience has been very disappointing. My order was never fulfilled and so I asked for it to be cancelled and to be refunded. This was around the end of July.
I contacted customer service on multiple dates in August, the 18th, the 25th as well as interacting with their whatsapp service and provided all necessary details and evidence, but I have not received any further response, outside of an automated email telling me someone would be in touch.
While I appreciate that delays and mistakes can happen, the lack of timely resolution has been frustrating. I am out of pocket and have had a very disappointing experience.
Never received my two items
I placed the order below on July 13 and I received a request to provide feedback on my items on July 27th but I had not received them yet. I have messaged twice previously asking for a response and have heard nothing. I wrote to them again today and got an automated response that they received my email but I have never heard anything from them. I have to believe this is a fake company or a front to scam people at this point. Do not buy anything from them.
THE WORST OF THE WORST
THE WORST OF THE WORST. DON'T BUY THEY DON'T EVEN PAY THEIR EMPLOYEES.
Gekocht en nooit ontvangen
Gekocht en nooit ontvangen. 20 keer gemaild. Na een tijdje geen respons meer.
They have great customer service
They have great customer service. They responded to my request immediately and stayed in touch throughout.
Very very poor service
Very very poor service!
I live in Europe and saw this posted on instagram and the quality of the product looks amazing .. HOWEVER I still havenât recieved my order and I ordered on July 2nd and Iâm getting no response back from them at all despite all my emails to their help desk email and them stating it will take 24-48 hours response!! And on top of that the delivery window closed August 6th??? Make it make sense. Do not order from here I am sooo disappointed and with no way to contact or get in touch with them!!
No Birthday Present for me âŠâŠ.
Itâs almost been 2 months since I placed an order and Iâm still waiting patiently for my bags to be delivered!
I have still received no order, no tracking information, no update and no explanation whatsoever.
This is extremely frustrating and upsetting. The item was a birthday gift that I bought for myself for my birthday on 16 July, so I was particularly looking forward to receiving it. Sadly, I have now been waiting well beyond the original delivery date and have been given repeated assurances that have not been fulfilled.
I feel that I have been extremely patient throughout this entire situation, but the lack of communication and the continued delay are simply unacceptable.
Bestilte i maj 2026
Bestilte i maj 2026 - pengene trukket med det samme. Ingen tasker modtaget og ingen respons fra kundeservice når man Þnsker pengene retur.
Virkelig dårlig oplevelse og mangler stadigvÊk på svar på anmodning om refundering.
First time writing a negative review - PLEASE READ
First time writing a negative review - but this is just TOO extremely bad not to inform others.
I placed an order at Sticky Bestie on May 24th. Today is August 26th. I haven't even received a shipping notification. Over the months, I've tried to get in touch with their Customer Support. Initially, they responded but just with responses like "looking into your order" etc. Then - they just stopped responding. The payment went through immediately - so by now, it feels like they just stole my money and after this completely ghosted me.
PLEASE, PLEASE STAY AWAY FROM THIS COMPANY.
Ordered on two separate occasions andâŠ
Ordered on two separate occasions and was never sent the bag order.
I ordered it the first time and it was canceled by the team months later and it was random.. Then I ordered in July 2026, no update on order/even saying items backordered and itâs now the end of August , with no update.
My experience has been totally âŠ
My experience has been totally negative .
Poor customer service.
I did a order end of May, never received it , customer service stop to reply .
Never received any compensation.
I suggest you to best your money somewhere else.
Very disappointing experience
Very disappointing experience
I placed an order with Sticky Bestie on 2 June and paid CHF 71. More than two months later, I have still not received my items.
I contacted the company by email asking for information about my order or, alternatively, a refund. Unfortunately, I have received no response at all.
At this point, I have neither the products I paid for nor my money back. This is extremely disappointing and unacceptable.
Based on my experience, I cannot recommend ordering from Sticky Bestie. I would be happy to update this review if the company finally contacts me and resolves the situation.
Buyers Beware!
I was really looking forward to the bright cool bags thatI ordered almost two months ago. I emailed to check the status after a month, all customer service said was they would reach out on 24-48 hours. Never received a response. Emailed two more times to no avail. Iâm afraid Iâve been scammed and will never receive my items. Guessing a letter to the Attorney General is in order. Would call, but canât find a phone number anywhere. My review is BUYERS BEWARE!
Iâve placed my order over 3 months agoâŠ
Iâve placed my order over 3 months ago and I still have not received it. Their customer service now has even stopped responding to my emails. At first they said they were on back order and now no one is even giving a response. Total scam DO NOT BUY FROM THEM
Order van 29 April nooit gearriveerd, geen geld terug
Een order geplaatst op 29 April. Daarna niets meer.. Na 2 weken ging ik mailen, ik bleef mailen. Iedere keer een gegenereerde mail terug dat het service team binnen 124-48 contact met mij opneemt, wat nooit gebeurt! Op 21 juni ontvang ik een gegenereerde mail dat ze het product kwijt zijn geraakt in transit/shipment. Ze beloven het diezelfde week nog te versturen +... nog een exemplaar voor de 'wachttijd'. Op 13 juli nog een mail met verzend info, helaas hierna niets meer vernomen. Geen tas, geen verontschuldigingen, geen human contact en zeker geen geld! Oplichters...
Ware bis heute nicht erhalten
Ware bis heute nicht erhalten, Geld kassiert und auf kein Mail reagiert. Bestellung auch nicht mehr vorhanden. Bin wohl auf einer Fakeseite gelandet. Einfach nur tragisch Leute so auszunehmen.
Never received my two products!!
Never received my two products! :(
Ordered back on April! My first two emails they got back reassuring it was on its way. My last three emails they never replied toâŠ
Placed an Order back in beginning ofâŠ
Placed an Order back in beginning of June. Now being the mid of Aug. still no delivery of ordere, no tracking , no communication with sellers. I Cant get ahold of anyone @ company. This is a scam. They suck and they took my money !
This company is a scam
This company is a scam. I was given a link to pretend like they were sending something but instead asked for a review on trustpilot. Both trustpilot and sticky besties have created this strategy to get more reviews.
Soooo disappointed
Soooo disappointed! Why didnât I read the reviews beforehand?
No bag, no money, no answersâŠ
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