StopWaiting レビュー 

StopWaiting からの回答

2026年10月11日

Thank you so much for your lovely review, Anne! ❤️

We’re absolutely delighted that you found our advice helpful and were able to bring your hip replacement forward.

It’s also wonderful to hear that you were so well looked after at Nuffield and had such a positive experience with your surgeon.

At StopWaiting, our aim is to help people understand their NHS rights and discover the choices available to them. You were able to have your operation at a private hospital without paying privately for your treatment, using your NHS rights, and that’s exactly what we want to help more people achieve.

Thank you for trusting us and for recommending our service to others. We hope you’re recovering well and enjoying life with less pain!

Warmest wishes,
The StopWaiting Team ❤️

StopWaiting からの回答

2026年9月14日

Hi Dave,

Thank you so much for your fantastic 5-star review! ⭐ It’s great to hear that you found the process straightforward and that we were able to explain everything clearly.

We really appreciate your recommendation and hope we’ve helped make navigating your NHS Patient Choice options a little easier.

All the best,
The StopWaiting Team

StopWaiting からの回答

2026年4月21日

Thank you so much for your detailed and thoughtful review, Russell — it really means a great deal to us.

We’re absolutely delighted to hear how well things have worked out for you. Being able to have both knees treated within that timeframe, at a private hospital of your choice and fully funded by the NHS, is exactly the kind of outcome we aim to help patients achieve.

It’s especially encouraging to hear that you were able to stay with the same consultant throughout, and that everything progressed smoothly from your first surgery through to your recent procedure in April.

Most importantly, it’s fantastic to know you’re now at home recovering and on the road to getting back to the activities you enjoy, pain free — that’s what it’s all about.

Thank you again for trusting StopWaiting and for taking the time to share your experience. Your feedback will give real confidence to others who may be unsure about their options.

Wishing you a smooth and speedy recovery.

Warm regards,
The StopWaiting Team

StopWaiting からの回答

2026年4月21日

Thank you so much for your kind review — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you found our communication clear and speedy, and that the support and advice were helpful. That’s exactly what we aim to provide, so it’s great to know it made a difference for you.

Your recommendation means a lot to us, and it also helps other patients feel more confident about exploring their options.

If there’s ever anything more we can help with — for yourself or someone you know — please don’t hesitate to get in touch.

Wishing you all the very best.

Warm regards,
The StopWaiting Team

StopWaiting からの回答

2026年4月20日

That’s a fantastic outcome to hear—thank you so much for taking the time to share your experience, Lawrence.

We know how complex cross-border NHS arrangements can be, particularly when your GP is based in Scotland but your treatment options are in England. It’s really encouraging to hear that the information in your report helped support those conversations and ultimately contributed to you being seen and treated sooner.

Most importantly, we’re delighted that your hip replacement has been successful and that you’re now on the road to recovery.

Thank you again for your kind words—it genuinely means a great deal to us.

-StopWaiting Team

StopWaiting からの回答

2026年4月10日

Thank you very much for sharing your experience — we really appreciate you taking the time to write this.

Being told you may have to wait many more months for an appointment can leave people feeling understandably anxious and stuck, so we’re very glad we were able to help you find a way forward so quickly. It’s great to hear that your GP was so supportive and that you were able to receive treatment within just a few weeks, with such a positive experience at the hospital.

What you’ve highlighted about awareness is particularly important. Even now, it still surprises us how many people — including some GP practices — aren’t fully aware of how to access NHS-funded treatment through alternative hospitals under the Patient Choice system. As your experience shows, once the information is there, things can move very quickly.

It’s especially encouraging to hear that your surgery has taken note and may now be able to support other patients in a similar situation.

Thank you again for your kind words, and we wish you a smooth and continued recovery.

Warm regards,
The StopWaiting Team

StopWaiting からの回答

2026年2月15日

Thank you so much for taking the time to leave such a thoughtful review.

Genuinely— not just because it means a lot to our team, but because your experience is exactly why StopWaiting exists in the first place.

What you’ve described is something so many patients still don’t realise: the NHS is committed to reducing waiting times, but in many areas it simply isn’t practical with the limits on beds, theatres, and capacity.

People often assume the long wait is unavoidable — when in reality, faster NHS-funded options can exist just a little further afield.

We’re really pleased we were able to help you find those alternative hospitals and that, by being willing to travel, you were able to have your hip replacement completed within three months rather than facing a twenty-month delay locally.

That’s a life-changing difference.

And honestly, we wish more people approached their situation the way you did — calmly choosing the best option available for them, rather than feeling stuck waiting simply because they weren’t told there was another route.

Thank you again for your recommendation. It means the world to us, and it will genuinely help other patients feel confident taking that first step.

Wishing you continued recovery and all the very best ahead.

Warm regards,
StopWaiting Team

StopWaiting からの回答

2026年2月13日

Hi Andrea — thank you so much for this wonderful review.

We’re genuinely so relieved to hear you were able to secure a cardiology appointment in London after such a long and stressful wait. Being stuck on an urgent waiting list for months is incredibly difficult, and it means a lot that our guidance helped you and your GP explore options outside your local area.

Your words about feeling “massively relieved” are exactly why StopWaiting exists — to help people access the care they need sooner, especially when the waiting feels endless.

Thank you as well for mentioning that we were responsive and caring. We truly do our best to support people through what can be a very worrying time.

Wishing you all the very best for your upcoming appointment, and thank you again for recommending us so strongly.

Warmest regards,
The StopWaiting Team

StopWaiting からの回答

2026年1月29日

Thank you so much for taking the time to leave this review. We’re really pleased to hear that our advice helped you secure treatment much sooner than expected. Long NHS waiting times can be incredibly frustrating, and our aim is always to help people understand their options and navigate the system with confidence. We’re glad we could support you in achieving a quicker outcome, and we wish you all the very best with your recovery.

StopWaiting Team

StopWaiting からの回答

2025年11月24日

Thank you so much, George — what a lovely review to receive.

We're really glad we could help you and your wife, especially when you’d been struggling to get clear information from the GP. That’s exactly why StopWaiting exists, and it means a lot to hear the plan made things easier for you both.

It was no trouble at all replying to your follow-up questions — We're always happy to help as things move along!

Thanks again for the recommendation. Wishing you and your wife all the very best with her hip replacement journey.

— Warm Regards,
StopWaiting Team

StopWaiting からの回答

2025年9月27日

We’re really sorry you feel disappointed Nesreen, and we do appreciate you sharing your experience - even if not accurate.

Our service is built on official NHS guidance and the national NHS e-Referral system, which millions of patients use every year to access NHS care in NHS-contracted private hospitals.

We prepared and sent you your personalised guidance, complete with direct NHS links, but you elected not to action it. We've engaged with you via email when required (it's important to note we get a lot of enquiries so we deal with our enquiries chronologically).

We’re still here and very happy to support you in using your NHS rights whenever you’re ready.

Warm Regards,
StopWaiting Team

StopWaiting からの回答

2025年8月14日 に更新

Hi,

Your story absolutely made our day. You took the initiative, stood your ground, and made sure you got the care you were entitled to — and now, just 14 weeks after your operation, you’re living pain-free and active again. That’s exactly why we do what we do.

You’re right — there’s nothing “scammy” about exercising your NHS right to choose, but unfortunately many people don’t realise it’s even an option. By sharing your experience so openly, you’re helping others see that they can get their lives back without waiting years unnecessarily.

We’re so pleased you’re doing so well — and that you can now enjoy life without hip pain!

StopWaiting からの回答

2025年8月10日

Hi Barry,

Thanks so much for your kind words and for taking the time to leave a review. You’ve summed up exactly what we do — we equip people with the knowledge, steps, and hospital options they need to move their NHS care forward faster.

While we don’t make the hospital bookings ourselves, our Advice & Guidance is designed to put you firmly in control, so you’re not left waiting without a clear path forward. We’re delighted to hear you found the service well worth it.

Wishing you all the best with your treatment, and remember we’re always here if you need further support.

Warm regards,
The StopWaiting Team

StopWaiting からの回答

2025年8月9日

Hi Andrew,

What an incredible journey — from 9 months of waiting to two hip replacements and now totally pain-free! We’re so pleased you trusted us to help you cut through the delays and get back to living life without pain.

Your words mean a lot to our small team, and hearing “Best £50 I have ever spent!” is the best review we could hope for (it's actually only £49, but we won't hold that against you).

Wishing you a smooth recovery and plenty of adventures with your new hips!

– The StopWaiting Team

StopWaiting からの回答

2025年8月9日

Hi Beti-Ann,

Thank you so much for your kind words. 💛
We love hearing that you felt more confident and empowered — that’s exactly what we aim for. Nobody should feel stuck on a waiting list with no options, and it’s great to know our advice helped you take control of your care.

Wishing you all the best on your journey to getting the treatment you need.

The Stop Waiting Team

StopWaiting からの回答

2025年8月8日

Thank you for sharing your experience so far. We know how frustrating it is to face waiting, especially after already dealing with knee problems for over a decade.

We’ve given you some steps to help push your GP for updates — and in finding the fastest possible route to surgery. Many of our customers have been able to cut their wait dramatically once the right pathways are opened, and we’re hoping to help you do the same.

Please keep us posted on any updates — we’re in your corner until you’re through this and on the road to recovery.

– The Stop Waiting Team

StopWaiting からの回答

2025年8月7日

Thank you so much for your kind words — and for trusting us, even with a bit of healthy scepticism in the household! We’re thrilled to hear your GP acted so quickly and that your chosen hospital got in touch the very same day — that's exactly the kind of outcome we love to see.

Wishing you all the best for your upcoming hip operation on 1st October (and we hope you enjoy that holiday too!). Thanks again for proving the sceptics wrong — and for helping others see that this really does work.

— The Stop Waiting Team 💙
www.stopwaiting.co.uk

StopWaiting からの回答

2025年8月5日

Thank you so much for your kind words — we’re absolutely delighted to hear your son was able to get surgery within just 4 weeks after a 10-month wait. That’s exactly the kind of fast, high-quality NHS care we aim to help more people access.

We’re especially grateful that you’ve chosen to use our service again — your trust means a lot to us. It's always encouraging to see returning customers who recognise the value of taking action.

Thanks again for your support!

— The StopWaiting Team
www.stopwaiting.co.uk

StopWaiting からの回答

2025年7月22日

Thank you so much for your kind words — we’re absolutely thrilled to hear you’ve got your knee operation scheduled and didn’t have to wait years to get there.

Sadly, far too many people are still being pushed from pillar to post, unaware they have the right to faster care. It means a lot to us that we could help you cut through the red tape and get the treatment you need — in just 7 weeks, and fully funded by the NHS.

Wishing you the very best for your operation next week and a smooth, speedy recovery!
– The StopWaiting Team