StopWaiting レビュー 

StopWaiting からの回答

2025年7月22日

Thank you for such a fantastic review — we’re genuinely delighted to hear you found our service efficient and supportive. Navigating NHS referrals and finding the right clinic can be overwhelming, especially with complex needs, so we’re really glad we could take that burden off your shoulders.

Your recommendation means a lot to us. We're always here if you need further support down the line.
Wishing you all the best on your healthcare journey!
– The StopWaiting Team

StopWaiting からの回答

2025年7月4日

Thank you so much for your kind words — and for putting your trust in us during what must have been a very stressful time.

We completely understand the fear and uncertainty that come with long NHS waiting times, especially when your vision is at stake. It means the world to hear that we could support you quickly, safely, and with the clarity you deserved.

We're thrilled that you're now cataract-free and doing well. Your experience is exactly why StopWaiting exists — to help people access the NHS-funded care they’re entitled to, without unnecessary delays.

Wishing you all the best,
The StopWaiting Team

StopWaiting からの回答

2025年7月4日

Thank you for your review!

We’re so pleased you gave us a try. It's great to hear our team could get back to you quickly with the information you needed — we always aim to make things as clear and supportive as possible.

Really appreciate your recommendation, and we’re here if you need anything else in future.

Warm regards,
The StopWaiting Team

StopWaiting からの回答

2025年7月4日

Thank you so much for your kind words!

We’re thrilled to hear your mother-in-law got the care she needed — and in just five weeks! It means a lot to know we helped make the process smooth and stress-free. Many people don’t realise this NHS-funded option even exists, so we’re really glad you found us.

Wishing your MIL a speedy and comfortable recovery — and thank you again for the lovely feedback!

Warm wishes,
The StopWaiting Team

StopWaiting からの回答

2025年7月4日 に更新

Thank you for taking the time to update your review — we really appreciate your honesty.

We’re truly sorry to hear how frustrating your experience with your GP and medical records has been. We understand how disheartening it can feel when things outside your control get in the way of your care.

Our team is always here to support you however we can, and we hope things start moving in the right direction soon.

Wishing you all the best,
The StopWaiting Team

StopWaiting からの回答

2025年6月20日

Thanks for your comment — we completely understand that people want to be cautious, especially when it comes to their health.

To clarify: StopWaiting is a trading name of Viventia Ltd, a UK-registered company (Company No. 16367595). Our address at 167–169 Great Portland Street is a legitimate and commonly used office for UK businesses — not a hotel, but an office and we operate fully within UK business regulations. The Grosvenor Hotel is on Mayfair, though it isn't too far - but certainly couldn't afford to work from there! This is all verifiable by anybody using google (correctly), and demonstrably untrue.

We simply help NHS patients find faster, legitimate routes to care — and we’re proud to have a GREAT rating on Trustpilot from actual customers who’ve used the service successfully. We note that we have no customer with your name on our system.

We also offer a clear money-back guarantee if we don’t deliver the service we promise. No hidden fees, no subscriptions — just straightforward support for people stuck on long NHS waiting lists.

We’re always happy to talk through any concerns — feel free to email us directly at support@stopwaiting.co.uk.

– The StopWaiting Team

StopWaiting からの回答

2025年6月20日

Thank you so much for sharing your experience — we’re so pleased we could help you find a faster, NHS-funded option that worked for you.

It’s exactly why StopWaiting exists — to make the process clearer and easier for patients who feel stuck and unsure where to turn. We’re thrilled to hear you had your surgery within 10 weeks and that it all went smoothly.

Wishing you a full and speedy recovery! 💙
– The StopWaiting Team

StopWaiting からの回答

2025年6月20日

Thank you so much for sharing this on behalf of your uncle — we’re so glad to hear he’s recovering well and that we could help him get the care he needed without the long NHS wait.

Please pass on our best wishes to him — and tell him we’re honoured to be called the “best £49 he’s ever spent” 😊 That means a lot!

Wishing him continued good health and thanks again for taking the time to write this 💙
– The StopWaiting Team

StopWaiting からの回答

2025年6月19日

Thank you so much for your kind words — we're really pleased we could help your mum find a faster path to care.

Facing long NHS waits can be incredibly stressful, so it means a lot to know we made the process clear and that our support made a real difference. We're here to make sure patients aren’t left in limbo — and your feedback reminds us why that matters.

Wishing your mum a smooth recovery and all the very best ahead.
– The StopWaiting Team 💙

StopWaiting からの回答

2025年6月19日

Thank you so much for your kind review!

We’re really pleased to hear you found the service helpful and informative — and that we could offer you local choices across both NHS and private options. That’s exactly what we aim to do: put patients back in control with clear, personalised advice.

Wishing you all the very best on your treatment journey, and thank you again for recommending us!

– The StopWaiting Team 💙

StopWaiting からの回答

2025年6月17日

Thank you so much for your kind words and for taking the time to leave a review!

We’re really pleased we could help your mum find faster options — and that they were close to home too. Long NHS waits can be incredibly tough, so we’re glad we could make the process a bit easier for your family.

Wishing your mum all the very best with her treatment, and thank you again for recommending us — it means a lot!

– The StopWaiting Team 💙

StopWaiting からの回答

2025年6月17日

That’s fantastic news — we’re absolutely thrilled for you!

Thank you for your lovely words, and we’re so pleased to hear you’ve got your operation date. It means a lot to know we could help guide you through the process.

Wishing you a smooth procedure and a speedy recovery ahead!

– The StopWaiting Team 💙

StopWaiting からの回答

2025年6月17日

We're really sorry to hear you feel this way. We take feedback seriously and want to assure you that StopWaiting is a legitimate UK-based service helping NHS patients access faster treatment options — often in private hospitals, fully funded by the NHS.

If there’s been any confusion or concern about your experience, we’d love the chance to put things right. Please email us at support@stopwaiting.co.uk so we can look into your case and provide any clarification or refund if needed.

Thank you for bringing this to our attention — we’re here to help.

– The StopWaiting Team