Steamforged Games レビュー 

Preordered a board game from them but had to cancel it. I was told I would be refunded but the money has not shown up. Been chasing them for nearly 4 months for my money back. Was getting a “we are looking into it reply” every couple of weeks when they finally responded to my emails. Now it’s been 5 weeks and no response at all. Do not bother trying to get any kind of customer service from this company it basically doesn’t exist. Now left with no money or board game, not impressed and certainly won’t be buying into any of there future projects

I ordered the Dark Souls: Roleplaying Game Collector's Edition book. I waited nearly a month before reaching out to them; from February 27th, to somewhere around March 14th. I had not received the email containing the PDF, which was meant to confirm my order had been shipped. I have been fighting with them for a refund or update since. However they had the gall to ask for a review on a product I never received.

I ended up contacting my bank, and alerting them that I have been unable to contact Steamforged Games in a meaningful capacity regarding my order, or a refund.

Yesterday, April 5th, 2023, I received an email, stating that the book is listed as Shipped as of March 1st; it is currently April 6th, and I have no PDF, nor do I have the book in hand in order to even confirm that I have received the product.

They are stating that if I can return the book to them, I can receive a refund; a book that I do not have, nor expect at this point to receive. I will be keeping in contact with my bank regarding this information, and will spread word that Steamforged Games cannot be relied upon AT ALL for any amount of meaningful customer service.

They stole 500 euro from me, never delivered my order, never answered my emails and once I created a ticket they blocked me on their support site.

Never buy or back from this company they are thieves.

I bought DMC Boardgame kickstarter and get the Basegame. After 5 months waiting nothing Happens and they sayed maybe after 7 months i will get Them. Very poor. The Service ist realy sh#@&y and i feel Like, they dont Care. Will never buy anything from Them again

I pledged two copies of a game in a kickstarter project. I got only one and when I try to solve the problem I was treated as if I was a cheater. Lost 100 Euros. I will never support any project of that company.