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SUNLU Official Store レビュー 

386
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Gosto muito do filamento de você, se puder e estiver em um preço bom eu sempre vou dar preferência para o seu filamento, porém a entrega é muito demorada, pedi um filamento na sexta feira e até hoj... もっと見る

5つ星のうち4の評価

Ordering from Sunlu is always easy. However I'm torn between ordering new rolls versus refills. I would rather order refills so I can reuse the old spools but the refills sometimes cost more tha... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been using SunLu Filament for some time now. It has always given me perfect prints, never a tangle. SunLu provides a wide range of colors and types of filament meeting all my requirements, Ha... もっと見る

5つ星のうち4の評価

Great prices, products and delivery. Could be better: sorting filaments, default warehouses (if users are from Europe, we don't need to sort through US stock to find out we can't order it to Europe).... もっと見る

企業が回答しました

企業情報

  1. 電子機器店
  2. ・
  3. プリンター・スキャナー店
  4. 印刷装置と印刷用品
  5. 製造業者

SUNLU Official Store について

当該企業による記述

SUNLU — The 3D Printing Materials Specialist

Official Stores:
Global | Germany | United Kingdom | France | Italy

Official Website: www.sunlu.com

Founded in 2013, SUNLU is an integrated enterprise specializing in the research, development, manufacturing, and sales of 3D printing materials and related electronic products, dedicated to providing users with outstanding products and solutions. With extensive experience in research, development, and manufacturing, the company has received numerous honors, including the “Specialized, Sophisticated, and Innovative ‘Little Giant’ Enterprise” designation from China’s Ministry of Industry and Information Technology and the Provincial Manufacturing Single Champion award.

SUNLU operates production bases in Anhui and Guangdong, China, with an overseas production base in Vietnam established in August 2024 and a German subsidiary launched in November 2024. In July 2026, SUNLU broke ground on its Wuhu Bio-Based 3D Printing Materials Production Project, further expanding its global footprint.

Looking ahead, we will continue to uphold our mission of “Making Creation Easier.” With users at the center and creators at the heart of what we do, we will continue refining our products, enhancing the user experience, lowering barriers to 3D printing, and striving to remain a leading force driving innovation and development across the industry.

Contact:
Brand Partnerships: Branding@sunlu.com
Business Partnerships: Sales@sunlu.com
After-sales Support: Support@sunlu.com
Online Store Order Support: Sales02@sunlu.com

Why Choose SUNLU?

当該企業による記述

We're committed to our customers!
Fast shipping with local delivery | 100% secure payment | Lifetime Support

連絡先

Protect Your Filament with SUNLU

A smart way to keep filament protected from moisture, for less.

4.1

ほぼ満足

TrustScore 5段階評価の4

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(386)

過去12か月のレビュー数: 383件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Speedy delivery

Having only just received my dryer, I cannot attest to it's efficiency. However, I can comment on the spped of delivery. I was surprised to find the dryer on my doorstep in just 4 days!

The unit is nice looking and was easy to assemble. Drying my first filaments now.

2026年10月25日
5つ星のうち1の評価

I make a mistake press buying do need…

I make a mistake press buying do need to cancel order but not found on page to cancel order sent mail immediately but not responding
Need to cancel to add more filaments

2026年10月21日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We’re sorry you were unable to cancel your order. The package has already been shipped, but if you no longer need these items, you can request a refund and place a new order. We’ll be happy to assist you with the next steps.

5つ星のうち4の評価

Great product but…

Great product. Great price. Gave 4 stars because packaging for shipping could be better. Every time there is damage, but so far product still works. Putting in a box vs a bag would help immensely!

2026年10月21日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback and support of our products! Your input is very valuable to us, and we will continue to improve our services in hopes of providing you with an even better shopping experience.

5つ星のうち2の評価

Didn’t receive my full order

Didn’t receive my full order. Submitted an inquiry but yet to hear back. Trying to contact a person on the issue is impossible. Not holding my breath I get a response.

2026年10月6日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We have contacted you via email. Please check your inbox for a message from sales02@sunlu.com. We apologize for the delay in addressing your issue. If you could forward the previous email to us, we will resolve it for you as soon as possible.

5つ星のうち5の評価

Overall great and fast delivery in Europa

Overall great and fast delivery in Europa.
was some weird thing with the shopping cart not allowing me to order claiming 2 of the rolls could not be shipped but when i order directly it worked great.
Filament i have printed with worked amazing.

2026年10月20日
5つ星のうち2の評価

My order has been listed as “label…

My order has been listed as “label printed” but not picked up. I have emailed twice to verify if in fact it is still waiting but have yet to get an answer. That a good first impression.

2026年10月20日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We’re sorry you haven’t received your order yet. We’ve received your email and will closely monitor the shipping status and assist you in resolving this issue. We’ll get back to you as soon as we have any updates, so please don’t worry.

5つ星のうち1の評価

Filament took forever to arrive and was…

Filament took forever to arrive and was repeatedly delayed, thus delaying my business production. Print quality was subpar at best and extremely inconsistent.

2026年10月20日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

We sincerely apologize for the delays and inconsistent print quality that impacted your production. Your feedback is invaluable to us, and we are continuously optimizing our logistics and product quality to deliver a more reliable experience for every business partner. Thank you for taking the time to share your honest thoughts with us.
SUNLU

5つ星のうち2の評価

I never received my package and emailed…

I never received my package and emailed support and they haven’t helped me

2026年10月6日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We’re sorry you haven’t received your order yet. We’ve received your email. Since the order has already been shipped, please contact the shipping company to correct the address. If you need any further assistance, please feel free to email us again.

5つ星のうち3の評価

Well ordering was great but did not…

Well ordering was great but did not show up yet I got a notification saying it would be delivered on Thursday and its now Sunday and still not here so on delivery not happy with that when you say 3 days delivery customers expect that.

2026年10月20日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We’re sorry you haven’t received your package yet. We’ve emailed you instructions on how to track your shipment. You can check the status of your package, and if you have any questions, please reply to our email—we’ll address your concerns as soon as possible.

5つ星のうち1の評価

He comprado el pack de secador + 3kg de…

He comprado el pack de secador + 3kg de filamento aleatorio. Y solo me han enviado el secador.

2026年10月19日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Lamentamos mucho este error de envío. Su comentario nos ayuda a mejorar nuestro control de preparación de pedidos. Por favor, contacte con nuestro servicio de atención al cliente con su número de pedido, lo revisaremos y le daremos una solución.
SUNLU

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