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SUNLU Official Store レビュー 

386
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Gosto muito do filamento de você, se puder e estiver em um preço bom eu sempre vou dar preferência para o seu filamento, porém a entrega é muito demorada, pedi um filamento na sexta feira e até hoj... もっと見る

5つ星のうち4の評価

Ordering from Sunlu is always easy. However I'm torn between ordering new rolls versus refills. I would rather order refills so I can reuse the old spools but the refills sometimes cost more tha... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been using SunLu Filament for some time now. It has always given me perfect prints, never a tangle. SunLu provides a wide range of colors and types of filament meeting all my requirements, Ha... もっと見る

5つ星のうち4の評価

Great prices, products and delivery. Could be better: sorting filaments, default warehouses (if users are from Europe, we don't need to sort through US stock to find out we can't order it to Europe).... もっと見る

企業が回答しました

企業情報

  1. 電子機器店
  2. ・
  3. プリンター・スキャナー店
  4. 印刷装置と印刷用品
  5. 製造業者

SUNLU Official Store について

当該企業による記述

SUNLU — The 3D Printing Materials Specialist

Official Stores:
Global | Germany | United Kingdom | France | Italy

Official Website: www.sunlu.com

Founded in 2013, SUNLU is an integrated enterprise specializing in the research, development, manufacturing, and sales of 3D printing materials and related electronic products, dedicated to providing users with outstanding products and solutions. With extensive experience in research, development, and manufacturing, the company has received numerous honors, including the “Specialized, Sophisticated, and Innovative ‘Little Giant’ Enterprise” designation from China’s Ministry of Industry and Information Technology and the Provincial Manufacturing Single Champion award.

SUNLU operates production bases in Anhui and Guangdong, China, with an overseas production base in Vietnam established in August 2024 and a German subsidiary launched in November 2024. In July 2026, SUNLU broke ground on its Wuhu Bio-Based 3D Printing Materials Production Project, further expanding its global footprint.

Looking ahead, we will continue to uphold our mission of “Making Creation Easier.” With users at the center and creators at the heart of what we do, we will continue refining our products, enhancing the user experience, lowering barriers to 3D printing, and striving to remain a leading force driving innovation and development across the industry.

Contact:
Brand Partnerships: Branding@sunlu.com
Business Partnerships: Sales@sunlu.com
After-sales Support: Support@sunlu.com
Online Store Order Support: Sales02@sunlu.com

Why Choose SUNLU?

当該企業による記述

We're committed to our customers!
Fast shipping with local delivery | 100% secure payment | Lifetime Support

連絡先

Protect Your Filament with SUNLU

A smart way to keep filament protected from moisture, for less.

4.1

ほぼ満足

TrustScore 5段階評価の4

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(386)

過去12か月のレビュー数: 383件

レビューを書く
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5つ星のうち1の評価

Package wasn’t received or was stolen…

Package wasn’t received or was stolen and support team sent a pic of the package on the porch and basically told me I’m out of luck even paying for protection

2026年10月20日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

We are deeply sorry for this frustrating experience. We take porch theft and delivery protection concerns very seriously. Please reach out to our support team with your order details, and we will thoroughly re-investigate your case. Your trust matters most to us.
SUNLU

5つ星のうち4の評価

Great prices

Great prices, products and delivery. Could be better: sorting filaments, default warehouses (if users are from Europe, we don't need to sort through US stock to find out we can't order it to Europe).
Availability could be better, but can't have good prices and overflowing stock at the same time..

2026年10月6日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! Your suggestions are very valuable to us, and we will continue to improve our services and products. We hope to provide you with an even better shopping experience next time.

5つ星のうち4の評価

Filament is great!

Filament is great! Shipping was great! However it was over packaged and that felt extremely wasteful. I understand you are trying to keep it dry but still.

2026年10月19日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! Your suggestions are very valuable to us, and we will continue to improve our services and products. We hope to provide you with an even better shopping experience next time.

5つ星のうち1の評価

Good luck getting what you paid for

Delivery company did not deliver the product. Contacted support and got nowhere so far... They use some company that can't find addresses. We get multiple packages a week.

2026年10月19日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! We’re sorry you haven’t received your order yet. We’ve received your email and will continue to monitor the shipping status. If there’s anything else we can do to help, please feel free to contact us again via email.

5つ星のうち3の評価

Packaging was very bad

Packaging was very bad, plastic outer paper was ripped and torn in multiple places. Several filament boxes corners were crushed from package being tossed around. Fortunately I have several reusable spoons to exchange. Use boxes for large orders, plastic wrap doesnt hold up.

2026年10月5日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback and support of our products! Your input is very valuable to us, and we will continue to improve our services in hopes of providing you with an even better shopping experience.

5つ星のうち3の評価

Communication is terrible

Communication is terrible. I've emailed numerous times with no response. I'm a volume buyer, and i'm buying some other outlets now waiting on responses coming back for my filament dryers. I understand they're on back order. However, an email response would be fantastic

2026年10月19日
SUNLU Official Store ロゴ

SUNLU Official Store からの回答

Thank you for your feedback! However, we’re sorry, but it appears we haven’t received your email. Please double-check to make sure you sent it to support@sunlu.com. If not, please forward your email to that address, and we’ll address your issue as soon as possible.

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