Jo and Jason and their staff are always so friendly and helpful. My watch was repaired within about three days although I had expected a longer wait Excellent service as always
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レビュアーのコメントを見てみましょう
Very reliable store! I had never used them before, but I found them to be very trustworthy. The item I purchased was exactly as expected, and I’m very happy with it. The fit was perfect, so I decided... もっと見る
企業が回答しました
My 12 year old daughter had her ears pierced by Marilyn. We highly recommend. Marilyn took time and care to make my daughter feel at ease, and she explained everything really clearly. It was a comfo... もっと見る
企業が回答しました
I’ve bought many lovely pieces from Jo and Jason over the years, including my wedding rings, so when I needed advice on what to do with my Mum’s jewellery after she passed away, I decided to call in... もっと見る
企業が回答しました
企業情報
当該企業による記述
Established in 1918, here at Strange the Jewellers in Wokingham we believe that jewellery is about more than just the trends; every piece tells a story. Each piece signifies someone's life through the journies they've taken, the special people they met along the way and the memories they have created. We stock a wide selection of our own silver, 9ct gold, 18ct gold, platinum and gemstone jewellery. As well as this we hold a selection of our favourite brands including Fei Liu, Uno de 50, Shaun Leane and Clogau. We are also exclusive stockists of Lucinda King Jewellery! If jewellery isn't your thing, then take a look at our watches from the likes of Citizen, Bering and Elliot Brown.
連絡先
7/8 Bush Walk, Market Place, RG401AT, Wokingham, 英国
- 01189785582
- info@strangethejewellers.co.uk
- strangethejewellers.co.uk
4.8
優良
109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just another 5 star experience
Just another 5 star experience. I requested 3 items in my order to be individually wrapped, and they kindly obliged with beautiful presentation. Don’t hesitate to use this company - I certainly shan’t! Thank you all.
2026年7月3日
Strange The Jewellers からの回答
Thank you for your lovely review and we are so happy that you chose to shop with us we look forward to welcoming you again
The lovely personal attention we get…
The lovely personal attention we get all the time when we visit and have done for many years. If there’s a particular thing I’m looking for Jo & Jason often find pieces I love and also pieces they’ll know I love 💗
Loving my latest bracelet 😍
2026年6月30日
Strange The Jewellers からの回答
Thank you Angela for your kind words it really means a lot to us and we are so pleased that you're loving your new piece of jewellery. See you soon take care Jo
I purchased threadless earrings within…
I purchased threadless earrings within less than a month I lost backscrew. Wasn’t worth it at all. I just wasted my money
2026年6月2日
Strange The Jewellers からの回答
Dear Kalyani,
Thank you for getting in touch and for sharing your feedback.
We are very sorry to hear about your experience with the Tish Lyon titanium flat-back earrings and we completely understand your disappointment.
These earrings are a branded earring we buy in for our store however, this is not the experience we would want for you especially when the earrings were purchased for your young daughter.
As a gesture of goodwill, we will be sending out a replacement pair free of charge today Friday 3rd July 2026.
We would also like to note that these earrings are designed so that the front piece pushes into the tube from the front. They are not designed to screw into the tube from the back. Ensuring they are fitted this way should help keep them secure during wear.
Once again, we are very sorry for the inconvenience caused, and we appreciate you bringing this to our attention.
Kind regards,
Joanne
Really lovely experience having my ears…
Really lovely experience having my ears repierced, very clean, professional and relaxing space and clear, reassuring information about what the piercing would involve and how to carry out after-care. Thank you!
2026年6月13日
Strange The Jewellers からの回答
Thank you for sharing you experience and we thank you for your kind words. Enjoy your new piercing and we look forward to seeing you again soon.
Great experience!
Had my ears pierced by a lovely worker. Calm, safe environment. Highly recommend.
2026年6月6日
Strange The Jewellers からの回答
Thankyou for your lovely review, we’re so happy you had a great experience
A Kind and Professional Experience
I’ve bought many lovely pieces from Jo and Jason over the years, including my wedding rings, so when I needed advice on what to do with my Mum’s jewellery after she passed away, I decided to call in. Jo invited me to bring everything in and went through it with me, handling what could have been an emotional task with real sensitivity.
Jo's guidance was clear and helpful, and I was happy to accept the offer to buy the gold and silver. I also appreciated the practical advice on what to do with the remaining items. It was something I’d been putting off, and I’m very grateful for Jo’s help.
2026年5月20日
自発的なレビュー
Strange The Jewellers からの回答
Thank you so much for your kind words Karen and for placing your trust in us over the years. It truly means a great deal to know that you felt supported during such a difficult and emotional time.
It was a privilege to help you go through your Mum’s jewellery, and we’re so pleased that Jo was able to make the process a little easier and more comfortable for you. These moments are never just about the jewellery itself — they carry so many memories and emotions with them — so your feedback is especially meaningful.
Thank you again for your continued support, from choosing your wedding rings with us to coming back to see us when you needed guidance. We’re very grateful, and we’re always here if you ever need anything in the future.
With warmest wishes,
Jo & Jason
Strange The Jewellers からの回答
Thank you for your review, as a small independent business we really appreciate customers kind words. Thanks again for shopping with us !
Excellent service and perfect earrings
I found the perfect 9ct gold open heart earrings on their website and easy to order. I received them in 2 days so really quick delivery service. They were well packaged and in a lovely pink jewellery box and I’m very happy with the earrings and would recommend this company
2026年4月23日
Strange The Jewellers からの回答
Thank you so much for your kind words!
We’re delighted to hear that you found the perfect pair of earrings and that your shopping experience was smooth from start to finish. It’s great to know the delivery was quick and that you loved the packaging as well—we like to make every order feel a little special.
We truly appreciate your recommendation and hope to see you again soon!
Really beautiful cartilage earring…
Really beautiful cartilage earring which fits perfectly and is great quality. Fast postage and well packaged. Thank you!
2026年4月24日
自発的なレビュー
Strange The Jewellers からの回答
thank you for you lovely review
Excellent product and service
Next-day delivery - for no additional charge - was an unexpected bonus to finding the exact item I wanted. My new earrings are perfect - discreet, elegant and perfect as part of a sophisticated minimal stack. Very pleased with both service and product.
2026年4月9日
Strange The Jewellers からの回答
Thank you so much for your kind words! We’re delighted to hear that you’re happy with both the earrings and the service. It’s great to know they’ve found a perfect place in your stack. Enjoy wearing them! ✨
Strange The Jewellers からの回答
we are so pleased that you love your purchase from our store. Thank you and thank you for your lovely review
Lifesavers!
I always use Strange the Jewellers. They are so friendly and professional. The other day, when my mother's left hand swelled up I asked them to cut off her wedding ring. They were very kind and gentle and sympathetic to a lady whose ring is so sentimental. They also explained how they could repair it so she could wear it again. Thank you Jo and Jason you were lifesavers!
2026年2月2日
自発的なレビュー
Strange The Jewellers からの回答
Thank you so much for your incredibly kind words. It truly means a lot to both myself and Jason that you took the time to share your experience.
We understand just how sentimental a wedding ring can be, and we’re so glad we could help your mother during what must have been a worrying moment for you all. Our priority is always to treat every piece and every customer with the care, respect, and sensitivity they deserve.
Thank you again for your trust and support. it really does mean the world to us.
Strange The Jewellers からの回答
thank you for your review and we are so pleased you love your item
Strange The Jewellers からの回答
Many thanks for you review and thank you for shopping with us
Excellent quality arrived well within…
Excellent quality arrived well within delivery dates. Would use this company again.
2026年1月16日
Strange The Jewellers からの回答
Thanks so much! We’re really happy to hear everything arrived on time and that you’re pleased with the quality.
Very fast
Very fast, and whilst the initial product of my choice was not available after I ordered, they quickly offered a suitable replacement at no extra charge and followed up by a call, rather than just an email
2025年12月17日
Strange The Jewellers からの回答
Thank you so much for taking the time to leave this review. We’re really glad we could sort things out quickly and find a suitable replacement for you. We believe a quick phone call can make all the difference, so it’s great to hear that was appreciated. Thanks again for your understanding and for choosing us!
Great service
Great service, fast delivery item well packaged, competitively priced, love heart sweets were a great touch!
2025年12月2日
Strange The Jewellers からの回答
Thank you so much for your lovely review and kind words as an independent jewellers it really means the world to us. Merry Christmas and happy new year
Earings
Ordered earings as a present for Christmas. Lovely earrings. Came in good time excellent service.
2025年12月11日
Strange The Jewellers からの回答
Thank you Bridget for your kind review. We are so happy that you love the earrings. Merry Christmas!!
Lovely little surprise in my parcel
Item arrived super fast, packaged great and lovely little surprise in the parcel.
Little touches like the sweeties make it stand out from the crowd and make it a first port of call when purchasing again.
2025年12月6日
Strange The Jewellers からの回答
Thank you for leaving such a lovely review Julie. We pride ourselves in making each customers experience extra special, whether that is in store or online. Those small touches are our way of saying thank you, and it means a lot to know they made a difference! Merry Christmas!
My husband bought this watch for me for…
My husband bought this watch for me for xmas so I haven't seen it yet, but the item arrived super fast in size appropriate packaging. I have had a citizen watch for over 20 years and it's still going but I thought a new one would be nice and my hubby agreed to get me one for xmas, so I chose this one. Just hope it's as good as my old one!!!
2025年12月2日
Strange The Jewellers からの回答
Thank you so much for your review. Happy Christmas and enjoy your new watch. Thank you again for shopping with us
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