StrapXPro レビュー 

182
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Surprisingly amazing customer service! Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful a... もっと見る

5つ星のうち5の評価

Absolutely blown away by my StrapXPro Divers Rubber Strap. I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken... もっと見る

5つ星のうち5の評価

Cinturino perfetto, realizzato con materiale di ottima qualità. Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore... もっと見る

5つ星のうち4の評価

Problems are an opportunity to exceed the customers' expectations. After initially telling me to send the goods to China, they have now stepped up and resolved the matter in a fair manner. I was ab... もっと見る

企業が回答しました

企業情報

  1. 時計店

当該企業による記述

At StrapXPro, we are dedicated to bringing joy and benefits to watch lovers by developing and bringing forth the best-looking yet affordable rubber watch straps out there. Apart from using the best quality rubber, our products are systemically engineered using the latest technology while essentially focused on the comforts of the watch wearer.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

182件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(182)

過去12か月のレビュー数: 42件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely blown away by my StrapXPro…

Absolutely blown away by my StrapXPro Divers Rubber Strap.

I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken the watch to another level. The fit, finish and overall quality are superb, and the clasp is next level.

I’ve owned Seiko rubber straps before, and honestly, the quality of the StrapXPro strap feels better. It looks fantastic on the watch and feels solid, comfortable and well made.

Customer service has also been brilliant, and shipping was fast and hassle-free.

I genuinely can’t say enough good things about StrapXPro. Great product, great quality and great service. I’ll definitely be buying from them again.

2026年10月5日
5つ星のうち5の評価

Surprisingly amazing customer service!

Surprisingly amazing customer service!

Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful and patient.

I have bought items that cost ALOT more than a watch strap and have been ignored post sales, so this is really quite the pleasant surprise how much StrapX team cares about their customers.

That care translates very well into the product as well! God dam...high quality, easy installation, looks gooooorrrrgeous!

I don't think there's any need to shop elsewhere for straps in the future.

2026年8月28日
5つ星のうち5の評価

Perfect fit. Levels up my SPB453!

Bought the black SPX1C for my Seiko SPB453 and couldn’t be happier. The fit is absolutely spot-on and completely changes the look of the watch. I’ve already had several compliments on the strap.

Great quality, great fit. Exactly what I was looking for.

2026年8月14日
5つ星のうち5の評価

Prodotto di ottima qualità e gestione clienti eccezionale

Cinturino perfetto, realizzato con materiale di ottima qualità.
Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore della cassa tra le versioni del longines hydroconquest, il cinturino non risultava abbinabile. Ho contattato il customer service e mediante foto e video sono riusciti a capire quale fosse il problema. Adesso ho un cinturino perfetto per il mio hydroconquest. Grazie!
Ringrazio soprattutto Chloe del
Customer service!

2026年8月21日
自発的なレビュー
5つ星のうち5の評価

Demora muito pra ser entregue e não…

I'd like to update my review.
After filing a complaint about not receiving my purchase, I promptly received an email from StrapXPro informing me of the status of my order—which was held up at Brazilian customs—and offering to reship a new product the next day. Now I’ll wait and see if it arrives as promised. Once I receive it, I’ll update my review again.
_____________________________________________
Dear StrapXPro Customer Service,
I am writing about my order ORDER #SXP8004247.
The international shipment tracking number is LK776151322HK.
According to the Brazilian Correios system, this shipment has been linked to my CPF 772.229.624-68 in the “Minhas Importações” system, but the status has remained “Awaiting Arrival in Brazil” since July 31, 2026, with no further update.
I have already contacted Correios through their official telephone and WhatsApp channels. However, their system does not recognize the shipment as an active pending shipment under my CPF, and I am unable to open a formal investigation with Correios.
Please contact the postal operator/carrier you used for this shipment and open a formal investigation (tracing inquiry) to determine the current location of the parcel.
Please also confirm:
1. The exact shipping carrier/operator used;
2. The complete tracking history available to you;
3. Whether there is another/local tracking number associated with LK776151322HK;
4. Whether the parcel was actually handed over to the postal operator for transportation to Brazil;
5. The date and location of the last physical scan of the parcel;
6. Whether the parcel has been received in Brazil or is still outside Brazil.
Since there has been no tracking update since July 31, 2026, I would appreciate your urgent assistance in locating the shipment.
Please don't just provide the same tracking number. I need the carrier to investigate the shipment and confirm its current physical location.
Kind regards,
Gilson Marques

2026年7月26日
StrapXPro ロゴ

StrapXPro からの回答

26/8/2026
Hi Gilson,

We’ve tried reaching out to you via email regarding your recent order, but our messages were blocked by your email provider.

Could you please send us a quick email at cs@strapxpro.com or provide an alternative email address? We’d love to assist you and get your order sorted out as quickly as possible.

21/8/2026
Hi,
The tracking notifation sent to your inbox on 30/7/2026. If you didn't receive the email, please check the spam folder.

Our customer service agent has been contected you or please contact us again via cs@strapxpro.com for further assistance, thank you.

5つ星のうち1の評価

i want to refund

2026年7月24日
StrapXPro ロゴ

StrapXPro からの回答

Hi,
According to the post status, you have refused to receive the parcel.

Our customer service agent has been contected you or please contact us again via cs@strapxpro.com for further assistance, thank you.

5つ星のうち5の評価

Awesome quality & service

Good quality straps. Spring bars included. Even came in black. Awesome deployment claps. One of the best quality so far!
Respond to queries promptly. Very professional. They even offered me free straps when we in doubt of the fit. Well done. I will buy from them again

2026年7月17日
5つ星のうち5の評価

Ordered a new strap for my Alpinist

Ordered a new strap for my Alpinist, fitted FKM with premium butterfly clasp. I rushed cutting and thought I was ruined. But the Team at StrapXPro were understanding and helped me secure some new rubber.
Quality of the strap, finishing on the clasp, and great customer care. I will be back!

2026年6月23日
5つ星のうち5の評価

Great straps - fantastic quality

Great straps suited to fit watches perfectly.
Fantastic quality and price. Just enough strap range to not be overwhelmed by choice. Speedy delivery and I love the packaging. Added removal tool is a big bonus. Highly recommended.

2026年5月1日

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