Surprisingly amazing customer service! Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful a... もっと見る
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Absolutely blown away by my StrapXPro Divers Rubber Strap. I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken... もっと見る
Cinturino perfetto, realizzato con materiale di ottima qualità. Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore... もっと見る
Problems are an opportunity to exceed the customers' expectations. After initially telling me to send the goods to China, they have now stepped up and resolved the matter in a fair manner. I was ab... もっと見る
企業が回答しました
企業情報
当該企業による記述
At StrapXPro, we are dedicated to bringing joy and benefits to watch lovers by developing and bringing forth the best-looking yet affordable rubber watch straps out there. Apart from using the best quality rubber, our products are systemically engineered using the latest technology while essentially focused on the comforts of the watch wearer.
連絡先
P.O. Box #1648, Yuen Long Office, Yuen Long , 香港
- info@strapxpro.com
- strapxpro.com
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この企業のTrustpilot 利用方法
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Quality is outstanding.
Quality and delivery service are perfect. Also helpful manuals on Youtube.
Absolutely blown away by my StrapXPro…
Absolutely blown away by my StrapXPro Divers Rubber Strap.
I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken the watch to another level. The fit, finish and overall quality are superb, and the clasp is next level.
I’ve owned Seiko rubber straps before, and honestly, the quality of the StrapXPro strap feels better. It looks fantastic on the watch and feels solid, comfortable and well made.
Customer service has also been brilliant, and shipping was fast and hassle-free.
I genuinely can’t say enough good things about StrapXPro. Great product, great quality and great service. I’ll definitely be buying from them again.
Great quality and packaging.
Surprisingly amazing customer service!
Surprisingly amazing customer service!
Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful and patient.
I have bought items that cost ALOT more than a watch strap and have been ignored post sales, so this is really quite the pleasant surprise how much StrapX team cares about their customers.
That care translates very well into the product as well! God dam...high quality, easy installation, looks gooooorrrrgeous!
I don't think there's any need to shop elsewhere for straps in the future.
I was a bit skeptical at first about…
I was a bit skeptical at first about the quality concerns, but now having worn these strap multiple times…I’m sold. The clasp leaves a little to be desired on the aesthetics but is a sold lock up. And the strap is high quality.
Perfect fit. Levels up my SPB453!
Bought the black SPX1C for my Seiko SPB453 and couldn’t be happier. The fit is absolutely spot-on and completely changes the look of the watch. I’ve already had several compliments on the strap.
Great quality, great fit. Exactly what I was looking for.
Prodotto di ottima qualità e gestione clienti eccezionale
Cinturino perfetto, realizzato con materiale di ottima qualità.
Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore della cassa tra le versioni del longines hydroconquest, il cinturino non risultava abbinabile. Ho contattato il customer service e mediante foto e video sono riusciti a capire quale fosse il problema. Adesso ho un cinturino perfetto per il mio hydroconquest. Grazie!
Ringrazio soprattutto Chloe del
Customer service!
Demora muito pra ser entregue e não…
I'd like to update my review.
After filing a complaint about not receiving my purchase, I promptly received an email from StrapXPro informing me of the status of my order—which was held up at Brazilian customs—and offering to reship a new product the next day. Now I’ll wait and see if it arrives as promised. Once I receive it, I’ll update my review again.
_____________________________________________
Dear StrapXPro Customer Service,
I am writing about my order ORDER #SXP8004247.
The international shipment tracking number is LK776151322HK.
According to the Brazilian Correios system, this shipment has been linked to my CPF 772.229.624-68 in the “Minhas Importações” system, but the status has remained “Awaiting Arrival in Brazil” since July 31, 2026, with no further update.
I have already contacted Correios through their official telephone and WhatsApp channels. However, their system does not recognize the shipment as an active pending shipment under my CPF, and I am unable to open a formal investigation with Correios.
Please contact the postal operator/carrier you used for this shipment and open a formal investigation (tracing inquiry) to determine the current location of the parcel.
Please also confirm:
1. The exact shipping carrier/operator used;
2. The complete tracking history available to you;
3. Whether there is another/local tracking number associated with LK776151322HK;
4. Whether the parcel was actually handed over to the postal operator for transportation to Brazil;
5. The date and location of the last physical scan of the parcel;
6. Whether the parcel has been received in Brazil or is still outside Brazil.
Since there has been no tracking update since July 31, 2026, I would appreciate your urgent assistance in locating the shipment.
Please don't just provide the same tracking number. I need the carrier to investigate the shipment and confirm its current physical location.
Kind regards,
Gilson Marques

StrapXPro からの回答
Bought for my Seiko SPB143
Bought for my Seiko SPB143. The rubber strap is lovely quality, fits perfectly and looks great. I'm really happy with it, much better than the Seiko strap I originally bought.
Seiko HBC001
SBX2B was a great fit for my new Seiko HBC001 and green matched the watch nicely.
Awesome quality & service
Good quality straps. Spring bars included. Even came in black. Awesome deployment claps. One of the best quality so far!
Respond to queries promptly. Very professional. They even offered me free straps when we in doubt of the fit. Well done. I will buy from them again
StrapxPro - All or Nothing
I am a huge support of StrapxPro, I have about 10 different straps from them. Their products are very well made, affordable and most of all, they look great on my watches.
Ordered a new strap for my Alpinist
Ordered a new strap for my Alpinist, fitted FKM with premium butterfly clasp. I rushed cutting and thought I was ruined. But the Team at StrapXPro were understanding and helped me secure some new rubber.
Quality of the strap, finishing on the clasp, and great customer care. I will be back!
Great straps - fantastic quality
Great straps suited to fit watches perfectly.
Fantastic quality and price. Just enough strap range to not be overwhelmed by choice. Speedy delivery and I love the packaging. Added removal tool is a big bonus. Highly recommended.
Rubber Strap for Seiko Samurai Series
I purchased the upgraded Premium Solid 316L Stainless Steel clasp, and it wasn’t worth the extra cost. The quality still feels low—I'd recommend sticking with the standard clasp.
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