Surprisingly amazing customer service! Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful a... もっと見る
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レビュアーのコメントを見てみましょう
Absolutely blown away by my StrapXPro Divers Rubber Strap. I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken... もっと見る
Cinturino perfetto, realizzato con materiale di ottima qualità. Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore... もっと見る
Problems are an opportunity to exceed the customers' expectations. After initially telling me to send the goods to China, they have now stepped up and resolved the matter in a fair manner. I was ab... もっと見る
企業が回答しました
企業情報
当該企業による記述
At StrapXPro, we are dedicated to bringing joy and benefits to watch lovers by developing and bringing forth the best-looking yet affordable rubber watch straps out there. Apart from using the best quality rubber, our products are systemically engineered using the latest technology while essentially focused on the comforts of the watch wearer.
連絡先
P.O. Box #1648, Yuen Long Office, Yuen Long , 香港
- info@strapxpro.com
- strapxpro.com
4.7
優良
182件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Excellent quality strap that fits my…
Excellent quality strap that fits my Seiko mini- Turtle perfectly
2025年5月12日
StrapXPro からの回答
Thank you so much for leaving us such a kind review! We’re really happy to hear the strap is an excellent fit for your Seiko Mini-Turtle
You forgot to add my clasp to my order…
You forgot to add my clasp to my order and I’m still waiting for it to arrive
2025年4月21日
StrapXPro からの回答
Thank you for your patience. We’d like to confirm that the clasp was shipped on May 6, 2025, with all relevant shipping details provided that day.
The delivery timeframe for this replacement order remains consistent with our standard shipping speed, similar to your original order, and is expected to arrive within the next few days .
We sincerely apologize for any inconvenience and appreciate your continued understanding.
Please feel free to contact us via cs@strapxpro.com for further assistance.
Excellent service
Excellent service, fast and reliable delivery, high quality product! Would recommend!
2025年4月16日
StrapXPro からの回答
Thank you so much for leaving us such a kind review! We are really happy to hear that
Great Product
My Dad got a ban for my Seiko watch was more than what I expected. Will definitely buy from this company again.
2025年4月21日
StrapXPro からの回答
Thank you for your fantastic 5-star review. We're thrilled that the band for your Seiko exceeded your expectations. We truly appreciate your support and look forward to serving you again.
StrapXPro からの回答
Thank you for your business and support! We hope to see you soon! Don't forget to subscribe to our newsletters :)
Highly recommend this clasp that levels up strap
The rubber material is soft and high quality. It fits wrist very well that can stand on wrist stable.
I can hear clear crisp sound of clasp. Highly recommend this clasp that levels up strap
2025年3月31日
StrapXPro からの回答
Thank you for your fantastic 5-star review!
We're thrilled to hear that our clasp and strap combined to level up your experience. It's great to know that the soft, high-quality rubber material and the secure, comfortable fit truly made the difference for you :) We truly appreciate your support and look forward to serving you again.
Second time purchasing from them
Second time purchasing from them, great product and fast shipment. Thanks.
2025年3月28日
StrapXPro からの回答
Thank you for your continuous supports. Your comment means a lot to us and we are grateful for your continuous support. Please stay tuned for our up coming product!
Unfortunately the strap does not fit…
Unfortunately the strap does not fit the longines conquest VHP 41 mm besides one of the telescopic quick releas was damaged
2025年3月17日
StrapXPro からの回答
Dear valued customer, we would like to clarify again the product description for this strap clearly states that it is specifically designed for the Longines 41mm Hydroconquest/Conquest series (2007–2022 version) with a 21mm lug width only!
Not for other watch models or version that is not on list. We highly recommed to read carefully the description or send us the inquiry to cs@strapxpro.com before purchase, thank you.
High quality
Very good strap, perfect fit for my Seiko SPB. Comfortable strap and great quality finish
2025年2月26日
StrapXPro からの回答
Thanks so much for the 5-star review.
Seriously, we pour a ton of effort into the design to nail those exact things, so hearing that it's hitting the mark for you means a lot. We're all about delivering that high quality and making sure it feels right.
Appreciate you taking the time – feedback like this is gold.
Good strap
Good strap, the texture is semigloss, strap is comfortable and soft to touch. Cutting is easy using normal cutter knife. The premium clasp is great, with satisfying click. If only have a quick release spring bar, it will be perfect.
2025年2月26日
StrapXPro からの回答
Thanks for the 5-star review .
Appreciate the note on the quick-release spring bar. Good input for us to think about as we're always looking to make things even better.
Thanks for taking the time. Glad the strap is working out well for you.
Had an issue with postage but was…
Had an issue with postage but was sorted out as soon as possible. Communication was excellent.
2025年2月19日
StrapXPro からの回答
Appreciate the 5-star review, and more importantly, thanks for your understanding on the postage hiccup.
Stuff happens, but how we handle it is what counts. Glad to hear the communication was "excellent" and that we got it "sorted out as soon as possible" for you. That's the standard we aim for.
Thanks for highlighting that – it matters.
I was unable to get the band to fit my…
I was unable to get the band to fit my watch. I sent your company several messages and nothing was returned. I will be posting about my experience.
2025年2月17日
StrapXPro からの回答
Dear valued customer, we're sorry to hear that you encountered an issue. Could you please email us at info@strapxpro.com so we can better assist you and resolve your concerns promptly, thank you.
High Quality Perfect Fit
Strap was high quality material and perfectly fit. Top latch of the rose gold deployment clasp sometimes feels like it isn’t locking when closing but has never popped open so still gave a 5 star review. Will definitely purchase from this vendor again.
2025年2月17日
StrapXPro からの回答
Thank you for your support and sharing :)
We look forward to serving you again in the future.
First quality product I am very for this
2025年2月12日
StrapXPro からの回答
Thank you for your 5 stars review and compliment!
Great Products and Matching Service
Very responsible and helpful customer support. Happy also with the purchased products (rubber straps and steel buckles) which feel very high quality and match my seiko watches as advertised.
2025年2月10日
StrapXPro からの回答
Thank you for your 5-star review.
This is precisely what we aim for. We are glad that you are satisfied with our service.
I appreciate you taking the time to share this.
StrapXPro からの回答
Thank you for your support! Appreciate it :)
We look forward to serving you again in the future.
Looks Good!
I now have two rubber straps, an orange/black and a recently purchased black/ yellow. I wanted a yellow/black but for some reason it's not a stocked item. I am very pleased with both straps and this time I chose to upgrade the buckle which is bigger and of better quality. I will be back
2025年1月8日
StrapXPro からの回答
Thank you so much for your great review! We’re delighted you’re enjoying our straps. While we don’t currently stock a yellow/black strap, we truly value your feedback and will consider adding this combination in the future.
We're also glad you love the upgraded buckle—quality and comfort are our priorities. If there’s anything else we can assist you with, feel free to reach out.
We look forward to serving you again soon!
Third strap I have purchased from…
Third strap I have purchased from StrapXPro. And each time, absolutely perfect! Super quality! Fast shipping! And fast responses to any questions. Cloe, and the entire staff are awesome!
2024年11月22日
StrapXPro からの回答
Thank you for your continuous supports. We're thrilled that you love our strap. Your comment means a lot to us and we are grateful for your continuous support. Please stay tuned for our up coming product!
StrapXPro からの回答
Thank you for your business and support! We hope to see you soon! Don't forget to subscribe to our newsletters :)
StrapXPro Seiko Samurai
Great bracelet. Excellent communication and fast shipping.
Thank you.
2024年11月11日
StrapXPro からの回答
Thank you for your business and support! We hope to see you soon! Don't forget to subscribe to our newsletters :)
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