Surprisingly amazing customer service! Ordered the strap, has some minor confusions along the way however customer service, specifically Chloe, was not only responsive but extremely helpful a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely blown away by my StrapXPro Divers Rubber Strap. I bought this for my Seiko custom build from Lumeshot New York, one of only 10 pieces made, and the StrapXPro rubber strap has taken... もっと見る
Cinturino perfetto, realizzato con materiale di ottima qualità. Le 5 stelle però sono più che meritate per la gestione del mio ordine. Inizialmente, a causa di una leggera differenza dello spessore... もっと見る
Problems are an opportunity to exceed the customers' expectations. After initially telling me to send the goods to China, they have now stepped up and resolved the matter in a fair manner. I was ab... もっと見る
企業が回答しました
企業情報
当該企業による記述
At StrapXPro, we are dedicated to bringing joy and benefits to watch lovers by developing and bringing forth the best-looking yet affordable rubber watch straps out there. Apart from using the best quality rubber, our products are systemically engineered using the latest technology while essentially focused on the comforts of the watch wearer.
連絡先
P.O. Box #1648, Yuen Long Office, Yuen Long , 香港
- info@strapxpro.com
- strapxpro.com
4.7
優良
182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
StrapXPro からの回答
Thank you for giving us 5-star review! we are glad that you like the package design that comes with the strap. We update package designs once in a while to refresh our customers shopping experience. We appreciate your effort and shopping with us.
The strap is great.
The strap is great.! I enjoy it more than the bracelet it came with.
The delivery time was a bit long during this age of Amazon.
2023年9月7日
StrapXPro からの回答
I am sorry to hear that you are experiencing longer delivery time. We will take it into consideration to improve our service and handling time.
Excellent quality rubber straps
Excellent quality rubber straps. Arrived on time as promised. Thank you!
2023年9月7日
StrapXPro からの回答
Thank you for the amazing 5-star review! We're thrilled that you are enjoying your purchase. Your satisfaction means a lot to us. We look forward to serving you again!
StrapXPro からの回答
Thank you for your 5-star review of our product!
We're delighted to hear that you find it to be of great quality and that it meets your expectations as described.We take pride in delivering products that meet the highest standards of excellence. If you have any further feedback or questions, please don't hesitate to reach out.
Thank you for your business, and we hope to see you again in the future.
THE rubber strap for Longines Conquest!
This is THE rubber strap for your Longines Conquest 41mm! I don’t think Longines could’ve made a better looking, feeling or fitting strap themselves. Took a little bit of finesse to seat it between the lugs…but man, did patience (and a few ‘colorful’ words) pay off!
2023年8月5日
StrapXPro からの回答
Thank you for your feedback.
We appreciate your review and will update our tutorial video to include techniques for resolving strap installation issues. We strive to improve our resources and provide the best support to our customers.
The metal clasp only has three…
The metal clasp only has three adjustment holes for length. Usually there are 6-7 holes for more flexibility, especially when you have to CUT the band to make it smaller
2023年8月2日
StrapXPro からの回答
Thank you for your feedback about the clasp.
We will offer more diver clasp options in the future.
Seller was super friendly and…
Seller was super friendly and accommodating to my queries. Item received well in superb condition and was exactly what I expected. Definitely recommended! The rubber strap is off high quality and built to handle tough conditions. The different colours compliment the different range of SKX and Seiko 5 sports colours as well. I really respect seller as he really puts his time and effort in building relationships with his customers. I hope only the best for this company!
2023年7月27日
StrapXPro からの回答
Thank you for your compliment. We are happy that you like our products so much. Please share your happy experience with your friends and other watch lovers you know! :)
The strap is excellent but I wish..
The strap is excellent, however I wish the strap was tapered enough to be compatible with the original clasp of my Seiko SSK005K1 (Strap is too wide) fortunately I purchased their clasp
2023年8月5日
自発的なレビュー
StrapXPro からの回答
Thank you for your feedback about the clasp.
Our strap is designed to fit all SKX and New 5 sports watch series (SRPD) and their clasps, so that's why we offer a free clasp for some of the other watch models that may not fit the original clasp.
StrapXpro did a great job for a perfect…
StrapXpro did a great job for a perfect curved end rubber strap for seiko 63 Mars
2023年7月7日
StrapXPro からの回答
Thank you for your comment. We will have more great products coming out this year. Please join our VIP email list and stay tuned :)
Nice but feels to expensive
It's a nice watch strap. Feels way overpriced though. Delivery from Hong Kong was ok and quick However track&trace failed to be accurate so it was lying around a pickup point for nearly a week before I picked it up.
2023年6月28日
StrapXPro からの回答
We appreciate your feedback about the MX1A Monster strap. For the shipping issue, all standard International shipping was handled by the local Government postal service and delivered to the provided address. We have no control over the shipping process; Customers should contact us or the postal service if there are any problems.
We will forward your comment to the postal office for improvement, thank you.
StrapXPro からの回答
we are glad that you like our products. Please follow our IG for latest trends
Legit site!
Legit site!! All products with the best quality. Fast delivery. Very polite and responsive customer support.
2023年6月22日
StrapXPro からの回答
Thank you for your support:D Shipping has always been a challenge to us and we do our best to deliver item on time.
it's awesome
The watch band is made to fit my monster.
comfortable to wear
I like it very much
2023年6月22日
StrapXPro からの回答
Thank you for your compliment. we hope you like it. Please follow us on IG for latest update.
StrapXPro からの回答
Thank you for your support. Glad that you like our watch strap, please don't forget follow our Instagram and Youtube channel :)
StrapXPro からの回答
Thank you for your 5-star review. We are glad to know that the shipment was well delivered :)
StrapXPro からの回答
Thank you. We are glad that you are satisfied with our products :)
Hope to see you again in future!
Don't forget to check out our new products and share your happy experince with your firends!
Pin shorter than the original
Hi
The pin of the strap is shorter than the seiko pin , so it will break off the wristwatch if any small hit to the watch 👎🏾
I have pictures for both pins
2023年4月19日
StrapXPro からの回答
We appreciate your feedback about the MX1A Monster strap. To ensure a satisfactory experience, every model of our straps and parts undergoes rigorous pull and aging tests. We have reached out to you using the contact information provided to follow up.
Top notch product and customer service!
Ordered a lite version of the strap a month ago. The quality if very good, both the rubber used on the strap and the stainless steel buckle. Doesn't feel cheap like the cheaper amazon alternatives. Unfortunately, I had to return and get a replacement for personal preference. Chloe and team helped me throughout the entire process, made it painless. Communication was fast and accurate, my questions got answered within 24hr despite the time-zone difference. The bottom line is, the team at StrapXPro has gone above and beyond with their customer service, and provide good quality products!
Would buy from them again, and would highly recommend!
2023年4月27日
StrapXPro からの回答
You are welcome, we are always here for you :)
We hope to see you again in the future.
The best rubber strap, hands down!
I have encountered strapx pro while I am looking for a new watch strap for my Seiko SSK005 K1. I needed an orange strap to complement the dial color of my watch and I came across a youtube video that shows Strapx Pro! After watching the video, I immediately went to their website and purchased the rubber strap. It arrived in less than a week and boy oh boy I was really impressed, the band is actually vulcanized rubber which makes it look and feel more premium compared to other watch bands. I also love that it comes with a deployant clasp with micro adjustments. A bit pricey for some but if you are looking for a very good, high quality strap for value for money this is the one to get! Highly recommended! ⭐️⭐️⭐️⭐️⭐️
2023年3月27日
StrapXPro からの回答
Thank you for you business. We are glad that our product suits your need.
I received a black band for my SSK001
I received a black band for my SSK001. The band itself is awesome. The figment is fantastic. What’s less awesome, is I also paid for a silver clasp, which arrived with several scratches already on it. Very disappointing to go along with such a great band.
2023年3月17日
StrapXPro からの回答
We have contacted our customer to resolve the problem.
customer is satisfied with our service and leaves us another 5-star review.
However, that Trustpilot review cannot be displayed due to a technical issue.
So here is the quote from the 5-star review by Edward:
"I had a small issue with my order and reached out to the company for resolution.
The customer service I received was absolutely amazing.
They were extremely responsive and all emails were answered in a timely fashion.
My issue was completely resolved, and would not hesitate to do business with this company again."
Thank you Edward for the last review :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。