I bought a Streetwize GPS tracker for use in my car. Being far from tech savvy, I was struggling to understand how to get the device up and running. I contacted customer support for help and a lovely... もっと見る
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This is the second water feature I have bought from them and I am very happy with them ,I had a bit of an issue with the last one but they were quick to offer a returns label,but it was something I... もっと見る
Bought a Solar Willow Tree through Argos from Streetwize, when I didn't receive the item Argos didn't want to know, so I contacted Streetwize direct by email for help. I received a reply within ho... もっと見る
企業が回答しました
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a p... もっと見る
企業が回答しました
企業情報
当該企業による記述
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
連絡先
Marsland House, M33 3AQ, Manchester, 英国
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
ネガティブなレビューの 60%に回答しています
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Very helpful customer service
I bought a Streetwize GPS tracker for use in my car. Being far from tech savvy, I was struggling to understand how to get the device up and running. I contacted customer support for help and a lovely lady called Amanda from the Wythenshawe site took me through the registration and activation processes. The tracker now seems to be working perfectly. Brilliant customer service. Thank you.
Roof bars useless keys not working no sign of a replacement
Bought roof bars from Machine Mart in January and went to put them on my car two weeks ago. 4 keys for the locks. One lock will not open. Contacted Machine Mart who assured me they would contact Streetwize and a courier would take the bars away and a replacement set would be with me. Two weeks later nothing. I have a set of unusable roof bars still all boxed and packaged. Thanks for nothing Streetwize.
Streetwize GPS Tracker - Great Customer Support
I have a Streetwize GPS Tracker for our Campervan. Had a problem connecting after a few years of use due to my SIM card provider changing my account access. Got the SIM card sorted but lost access to the Streetwize App. Contacted Customer support and within 12 hours and a couple of email exchanges everything back up and running.
Very good tracker!
No I mean 0 support to customers.
Not available for support.
Can't get hold of them once you have purchased there product.
They are simply not interested.
Needed to ask about a technical issue…
Needed to ask about a technical issue with some solar lights. The company sent a replacement set dispatched that same day. No quibbles. Brilliant customer service.
This is the second water feature I have…
This is the second water feature I have bought from them and I am very happy with them ,I had a bit of an issue with the last one but they were quick to offer a returns label,but it was something I sorted easily even though the offered 3 times to collect it,mainly in case there wasn’t another in stock
Excellent value
Solar Willow Tree
Bought a Solar Willow Tree through Argos from Streetwize, when I didn't receive the item Argos didn't want to know, so I contacted Streetwize direct by email for help. I received a reply within hours, they explained the delay, and sorted my order straight away. So very helpful and caring, we are very pleased with our Tree.
If I need anything like this again I will contact Streetwize direct, knowing I can trust them with my order.
Would recommend .

Streetwize Accessories からの回答
Emailed regarding parts I couldn't find…
Emailed regarding parts I couldn't find anywhere. They replied quickly with an excellent quote for everything i needed.
Super fast delivery. One very happy customer

Streetwize Accessories からの回答
Not happy with lack of instructions on seat covers
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a plastic ring at the end-what are these for! Zero instructions of where the velcro tapes on the rest of the tapes should be paired with. Super disappointed and will probably return tomorrow after spending 2 hours trying to install. Elizabeth from Adelaide

Streetwize Accessories からの回答
Amanda is ace!
I was given as a present a solar powered water feature from Streetwize and when I received it I noticed there was a small hair line crack under the bottom bowl which meant the water wouldn't hold. The rest of the product was absolutely stunning and perfect for my garden.
I messaged Streetwize and Amanda was absolutely excellent. She provided perfect customer service responding immediately and organising a replacement that arrived less than 24 hours later. She then kindly checked in and reassured me she was around if there would be any other problems. She is a true asset to your company.

Streetwize Accessories からの回答
8amp Heavy Duty charger
We bought the 8amp Heavy Duty charger to keep our touring caravan leisure battery topped up.
I thought I'd broken it, but after an exchange of emails and a fuse change its working again.
Im so, so pleased with Streetwise and highly recommended them

Streetwize Accessories からの回答
Having bought a dehumidifier via BnQ…
Having bought a dehumidifier via BnQ marketplace, I'm happy to say that the product is fantastic.
I'd go far as to say their support team (shout out Amy) were even better. The delivery was made via DPD - the driver was dreadful and failed to deliver twice, must have been a Christmas temp driver but the Streetwize team were wonderful. Can't say the same for either DPD or BnQ support, both of which for some reason wanted to argue, wonderful job guys, thank you so much.

Streetwize Accessories からの回答
Superb next-day service for spare parts…
Superb next-day service for spare parts for portable sprayer! Thank you!!

Streetwize Accessories からの回答
Fantastic customer service
Fantastic customer service; clear, helpful, and friendly communication, with a real UK human. I had an issue with the wheel axis on the wastehog, they listened, acted and resolved my issue within a matter of days. Highly reccomend Streetwize/Leisurewize

Streetwize Accessories からの回答
Great service and support
Great service and support. Quick response and prompt solution. Highly recommended and the tracker is excellent value for money.

Streetwize Accessories からの回答
Replacement feet for spin dryer…
My portable spin dryer lost one of its rubber feet in a house move and so couldn't be used. I emailed the accessories team to see if I could get a replacement. My email was responded to within minutes to check exact make/model and a solution found in under an hour. This is just super customer focussed service and makes me both confident in my current purchase and would make me buy with them in the future. Fab team thank you

Streetwize Accessories からの回答
Unfortunately, the Faraday products
Do not last long. Opted for another brand that seems more durable.
I did contact them. Said it happens. Then no reply

Streetwize Accessories からの回答
Great service my fountain stopped…
Great service my fountain stopped working they provided a replacement immediately

Streetwize Accessories からの回答
Exceptional service!
I had lost the charging cable for my jumpstarter but wasn't sure which one on the website to buy. I emailed on a Sunday evening and had a reply asking for more details by 8.30am on Monday. The charger was with me by Wednesday! Brilliant service!
Everyone was so helpful and efficient. Even the courier company they used delivered within the window I was sent. Well done all!

Streetwize Accessories からの回答
Excellent service!
I contacted streetwise with my problem! And within a short amount of time (Less tha 24 hours) I was contacted and the issue was resolved! Excellent service

Streetwize Accessories からの回答
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