I was looking for a replacement part for a discontinued bike rake. Amanda responded promptly and could not have been more helpful. I sent her a couple of pictures of what I was looking for. She found... もっと見る
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Just had a 12v auxilliary socket and clips delivered by Toolstation. The product came in a piece of single use plastic packaging not even recycleable. Our company switched to cardboard only packag... もっと見る
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I can’t thank Amanda from Streetwise Support enough for the help she gave me when I had a problem with my tracker. I emailed Streetwise expecting I might have to wait for a response, but Am... もっと見る
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5/5 for customer service and communication. Amazing fast service with amazing customer support and communication from Amanda and Lucy. My awning poles bent and broken in the recent high winds an... もっと見る
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企業情報
当該企業による記述
The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.
連絡先
Marsland House, M33 3AQ, Manchester, 英国
- 01614478580
- Support@Streetwize.co.uk
- streetwizeaccessories.com
4.3
優良
286件のレビュー
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Replaced my solar panel…
I messaged to say my new fountain solar panel was not holding it’s charge and delighted to say a replacement was to be dispatched the same day
An impressive account and great customer relation service communication first rate
2026年6月23日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your wonderful review!
We're delighted to hear that our team was able to resolve the issue quickly and arrange a replacement for you the same day. Providing fast, helpful service and keeping our customers informed is something we really strive for, so it's great to know you had such a positive experience.
Thanks
Amy C
I had a great experience with this…
I had a great experience with this company and wouldn’t hesitate to recommend them.
I initially had an issue, but it was dealt with quickly and efficiently, which made a big difference. The team were incredibly helpful, took the time to listen to what I needed, and handled everything in a straightforward and professional way.
It’s honestly refreshing to deal with a company that is this honest and easy to work with, as that’s becoming quite rare these days. The level of customer service really stood out.
Overall, a very positive experience and I would highly recommend them to anyone.
2026年6月11日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your kind words and for taking the time to leave us a review. We're delighted we could resolve the issue quickly and provide the level of service you deserve. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Thanks
Amy C
Part of my dashcam had broken so I…
Part of my dashcam had broken so I contacted Streetwize for a replacement part. They literally emailed back immediately and sent the part (with no charge) and it arrived the next day. Amazing customer service! Thank you!
2026年5月20日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your lovely review! We’re so pleased we could help get your dashcam sorted quickly. We really appreciate your support!
Thanks
Amy
Superb help
Superb help, above and beyond, by Jonny the support engineer regarding supplying us with a new handset for our caravan Motor Mover and then again warehouse James was extremely helpful. Thank you you enabled us to have our weekend break. Thank you!
2026年5月15日
自発的なレビュー
Streetwize Accessories からの回答
Thank you so much for your kind review! We’re delighted to hear that Jonny and James were able to help get everything sorted for your caravan motor mover in time for your weekend break. We’ll be sure to pass your lovely comments on to them both. We really appreciate your support.
Thanks
Amy
Pressure Washer
Bought my pressure washer through studio, had it in the box a couple of months before the sun started shining for me to be able to use it. Within 30 minutes the tube split causing the pressure to drop and water to go everywhere. Amanda responded to my email and very quickly arranged a replacement. No further issues since, great company!
2026年4月27日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your review! We’re sorry to hear there was an issue with the hose initially, but we’re really pleased Amanda was able to get everything sorted quickly for you. It’s great to hear your pressure washer has been working perfectly since. We really appreciate your patience and support.
Regards
Amy
I had an amazing experience wit amanda
I had an amazing experience with amanda, Im not very techy but needed a tracker for my vehicle. I was very confused during the process so I emailed the support email. Within 30 minutes Amanda called me and walked me through the issue, i now can use the tracker (but need to charge it) thank you, Amanda
2026年5月1日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your great review! We’re really pleased Amanda was able to call you quickly and help you get your tracker working. We’ll pass on your kind words to her.
Thanks again for your feedback!
Excellent customer service
Excellent customer service. A part broke (my fault) and they replaced it straight away - replacement arrived the next day! Super quick service. Amanda who I spoke to was excellent. Highly recommend.
2026年4月30日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your great review! We’re really pleased to hear everything was sorted quickly for you and that the replacement part arrived the next day.
Thanks again
Clutch & Brake Bleeder Kit - Rubbish - Failed on first use
Bought this a few months ago for a job on my corsa - when I got round to doing it the main bottle cap came off and the thread was stripped so couldn't be tightened. Messy to say the least. Note that this was not due to excess pressure in the tyre,misuse, or not following instruction - just a cr*p product - dont buy!
2026年2月25日
自発的なレビュー
Streetwize Accessories からの回答
Sorry to hear you’ve had a frustrating experience with the product and the issue you encountered when you finally came to use it.
That definitely isn’t the standard we aim for, and we understand how disappointing it is when a component fails in use. If the bottle cap thread has stripped as you’ve described, that would normally be something we’d look at replacing or investigating further.
Even though the purchase was made a few months ago, we’d still encourage you to contact our customer support team with your order details and a description (or photos, if possible) of the fault. We can then assess it properly and arrange a replacement or further assistance if appropriate.
We appreciate you taking the time to leave feedback, even though your experience hasn’t been a positive one, and we’d like the opportunity to put it right if we can.
Very helpful customer service
I bought a Streetwize GPS tracker for use in my car. Being far from tech savvy, I was struggling to understand how to get the device up and running. I contacted customer support for help and a lovely lady called Amanda from the Wythenshawe site took me through the registration and activation processes. The tracker now seems to be working perfectly. Brilliant customer service. Thank you.
2026年4月17日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your lovely review! We’re really pleased to hear your Streetwize GPS tracker is now up and running smoothly.
We know the setup process can feel a bit daunting if you’re not particularly tech-savvy, so it’s great to hear Amanda from our Wythenshawe team was able to guide you through the registration and activation step by step. We’ll make sure your kind words are passed on to her — she’ll be delighted to hear this.
Thanks again for taking the time to share your experience, and we’re glad everything is working perfectly for you now.
Roof bars useless keys not working no sign of a replacement
Bought roof bars from Machine Mart in January and went to put them on my car two weeks ago. 4 keys for the locks. One lock will not open. Contacted Machine Mart who assured me they would contact Streetwize and a courier would take the bars away and a replacement set would be with me. Two weeks later nothing. I have a set of unusable roof bars still all boxed and packaged. Thanks for nothing Streetwize.
2026年4月16日
自発的なレビュー
Streetwize Accessories からの回答
Thanks for getting in touch, and sorry to hear about the frustration with the roof bars.
As this purchase was made through Machine Mart, the order and initial support request will need to be handled by them directly, as they manage the sales and returns process for products sold in their stores and online.
That said, we’re very happy to help resolve the issue once we’re contacted by them. If Machine Mart gets in touch with us, we will gladly arrange a replacement set for you without delay.
We’d recommend following up with Machine Mart so they can progress the exchange and liaise with us directly. Once we hear from them, we’ll make sure this is taken care of as quickly as possible.
Streetwize GPS Tracker - Great Customer Support
I have a Streetwize GPS Tracker for our Campervan. Had a problem connecting after a few years of use due to my SIM card provider changing my account access. Got the SIM card sorted but lost access to the Streetwize App. Contacted Customer support and within 12 hours and a couple of email exchanges everything back up and running.
Very good tracker!
2026年4月14日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your great review! We’re really pleased to hear you’ve had such a positive experience with your Streetwize GPS Tracker and that it’s been working well for your campervan.
It’s great that our customer support team was able to get you back up and running so quickly after the SIM and app access issue — we know how important it is to have everything working smoothly, especially when you’re travelling.
We really appreciate your kind words and your support.
No I mean 0 support to customers.
Not available for support.
Can't get hold of them once you have purchased there product.
They are simply not interested.
2026年4月12日
自発的なレビュー
Streetwize Accessories からの回答
We’re sorry to hear you’ve had difficulty getting in touch with us after your purchase. That’s not the experience we want anyone to have, and we understand how frustrating it must feel when you’re trying to get support and don’t receive a response.
We do want to help resolve this for you. If you can, please resend your message (or check it was sent to the correct support address support@streetwize.co.uk), and we’ll make sure it’s picked up as quickly as possible. Alternatively, if you share your order details, we can look into this for you right away and get it sorted.
Thanks for bringing this to our attention — we take feedback like this seriously and will use it to improve how quickly we respond to customers.
Needed to ask about a technical issue…
Needed to ask about a technical issue with some solar lights. The company sent a replacement set dispatched that same day. No quibbles. Brilliant customer service.
2026年4月10日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your fantastic review! We’re delighted to hear our team could help quickly with the issue and get a replacement set of solar lights dispatched the very same day.
Providing straightforward, hassle-free customer service is something we always aim for, so your kind words mean a lot to us. Thank you again for your support — we hope you enjoy your solar lights!
This is the second water feature I have…
This is the second water feature I have bought from them and I am very happy with them ,I had a bit of an issue with the last one but they were quick to offer a returns label,but it was something I sorted easily even though the offered 3 times to collect it,mainly in case there wasn’t another in stock
Excellent value
2026年4月1日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your lovely review and for choosing us again for your water feature purchase! We’re so pleased to hear you’re happy with both of them and that our team was able to support you quickly when you experienced an issue.
We always want to make sure our customers are looked after, so we’re glad we could offer a returns option and assistance throughout. It’s great to hear you were able to resolve it easily in the end.
Thank you again for your continued support and kind words about the value we offer — we truly appreciate it!
Solar Willow Tree
Bought a Solar Willow Tree through Argos from Streetwize, when I didn't receive the item Argos didn't want to know, so I contacted Streetwize direct by email for help. I received a reply within hours, they explained the delay, and sorted my order straight away. So very helpful and caring, we are very pleased with our Tree.
If I need anything like this again I will contact Streetwize direct, knowing I can trust them with my order.
Would recommend .
2026年3月16日
自発的なレビュー
Streetwize Accessories からの回答
Thank you for your kind review! We’re sorry for the delay, but glad we could resolve things quickly for you.
It’s great to hear you’re happy with your Solar Willow Tree, and we really appreciate your recommendation. We’re always here if you need us again!
Regards,
Amy C
Emailed regarding parts I couldn't find…
Emailed regarding parts I couldn't find anywhere. They replied quickly with an excellent quote for everything i needed.
Super fast delivery. One very happy customer
2026年3月2日
自発的なレビュー
Streetwize Accessories からの回答
Thank you so much for your kind review! 😊
We're really glad we could help you find the parts you needed and that everything arrived quickly. Our team always aims to respond fast and make the process as smooth as possible, so it's great to hear that reflected in your experience.
We truly appreciate your support and look forward to helping you again in the future!
Thanks
Amy C
Not happy with lack of instructions on seat covers
I have bought Streetwize Active Seat Covers for a KIA Stonic 2024 -instructions for installation are NOT in detail and not easy to work out what to do. There are 2 tapes in a triangular shape with a plastic ring at the end-what are these for! Zero instructions of where the velcro tapes on the rest of the tapes should be paired with. Super disappointed and will probably return tomorrow after spending 2 hours trying to install. Elizabeth from Adelaide
2026年2月13日
自発的なレビュー
Streetwize Accessories からの回答
Hi Elizabeth,
I’m really sorry to hear how frustrating this has been for you — especially after spending so much time trying to get them fitted.
Please give us a call at your convenience and we’ll speak directly with our support team to get clearer guidance for you. We’re also happy to raise this with the manufacturer to request more detailed fitting instructions.
If you’re able to provide the Streetwize product code from the packaging, that would really help us escalate this with them and get the correct information for your specific set.
We look forward to helping you get this resolved.
Thanks
Amy C
Amanda is ace!
I was given as a present a solar powered water feature from Streetwize and when I received it I noticed there was a small hair line crack under the bottom bowl which meant the water wouldn't hold. The rest of the product was absolutely stunning and perfect for my garden.
I messaged Streetwize and Amanda was absolutely excellent. She provided perfect customer service responding immediately and organising a replacement that arrived less than 24 hours later. She then kindly checked in and reassured me she was around if there would be any other problems. She is a true asset to your company.
2026年1月12日
自発的なレビュー
Streetwize Accessories からの回答
Thank you so much for taking the time to share your experience with us.
We’re really pleased to hear that you loved the solar water feature and that, despite the initial issue, everything was resolved quickly for you. Your kind words about Amanda mean a great deal—she’ll be delighted to know her support made such a positive impression. Providing prompt, caring customer service is something we truly value, and feedback like yours reinforces that.
If you ever need any further assistance, please don’t hesitate to get in touch—we’re always happy to help.
Kind regards,
Amy C
8amp Heavy Duty charger
We bought the 8amp Heavy Duty charger to keep our touring caravan leisure battery topped up.
I thought I'd broken it, but after an exchange of emails and a fuse change its working again.
Im so, so pleased with Streetwise and highly recommended them
2025年12月16日
自発的なレビュー
Streetwize Accessories からの回答
Thanks so much for your great review! We’re really glad we could help get your charger back up and running. It’s wonderful to hear you’re happy with our service, and we truly appreciate your recommendation. Wishing you lots of enjoyable trips with your caravan!
Thanks
Amy
Having bought a dehumidifier via BnQ…
Having bought a dehumidifier via BnQ marketplace, I'm happy to say that the product is fantastic.
I'd go far as to say their support team (shout out Amy) were even better. The delivery was made via DPD - the driver was dreadful and failed to deliver twice, must have been a Christmas temp driver but the Streetwize team were wonderful. Can't say the same for either DPD or BnQ support, both of which for some reason wanted to argue, wonderful job guys, thank you so much.
2025年12月13日
自発的なレビュー
Streetwize Accessories からの回答
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re happy with the dehumidifier and that our support team was able to help, Amy will be especially pleased to hear your kind words.
We’re sorry about the delivery issues you experienced, but we’re really glad we could support you throughout and make the process smoother. Your feedback truly means a lot to us, and we really appreciate your patience and support.
Thanks
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