Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... ãã£ãšèŠã
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Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... ãã£ãšèŠã
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Franz(hope correctly spelt) did help find a cheap flight with a suitable baggage allowance for myself, wife and daughter. We got our tickets within few hours through email . The tickets and luggage al... ãã£ãšèŠã
My first time booking with studentuniverse was a nightmare. I donât see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortun... ãã£ãšèŠã
Absolutely awful must be banned total headache hidden charges worst of all imagine u have to talk to customer service based in Philippines. Ridiculous English alao i wasnon phone 2 hours still zero... ãã£ãšèŠã
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. Weâre partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that canât be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.
9th Floor, CI Tower, St Georges Square, KT3 4TE, New Malden, è±åœ
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Flight I booked was listed as Virgin Atlantic( operated by AirFrance)
Would have been nice to know which terminal at LHR to go to..3 or 4?
It is not easy to transfer terminals at LHR
If I could leave no stars, I would. They cancelled my last minute when I was already headed towards the airport, by chance saw my mail. And they mailed saying I have requested to cancel ( haha as if they would refund if I cancel). Liars! Also the promo codes they give donât work
Really good experience and found my flight really quickly.
Great service I am very happy plz send my ticket details landing time aswell Many thanks
It's a good service and cheep prices...
vary happy ð
Very legit, instant ticket, perfect deal, donât usually leave reviews but wanted to for anyone that was sceptical like I was before purchasing :)
Itâs was really easy to book my flight and cheap. Itâs a great way for college students to travel weather they are studying abroad, interns in another country or just a trip to have fun.
Sent three emails regarding the amount of checked baggage Iâm allowed but have not received a single reply. Website states 2 checked baggage included in the price but it does not state it anywhere else on the website after Iâve purchased. Whatâs with the ambiguity??? Donât think Iâll be using them again
Booked flights online then 6hrs later receive an email to say they wanted photos of my credit card/Id etc and only then would they confirm the tickets at the current price (so not at the price agreed at the time I booked)
A waste of time
I have bought tickets and am hoping it isn't a scam but they do not reply to my messages and it isn't possible to see any confirmation of the all the passengers or the time of the return flight. My passport number has a typo but there is no way to update it.
My first time booking with studentuniverse was a nightmare. I donât see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortunately these people are not concerned about our mental health. There is no transparency in all they do
Just thought it wise to give a feedback. Received my refund the next day. But SU needs to really improve its communication with clients. For the quick refund I will add some stars from 1 to 3
Terrible customer service. Donât ever answer, or reply. When you finally do get hold of them they tell you âthey will email youâ I haven received any responses from any of my calls like they said. Iâve never had a problem using third party companyâs travelling until now. Donât bother. Go direct
Managed to find the most economical direct flight from LAX (UCLA) to LHR (QML) return, when every other decent airline was quoting £2000+.
I am flying BA non-stop for £1100 though needing to spend an extra £60 for checked baggage inbound and outbound.
This is single handedly the worst costumer service I have ever dealt with. I do not recommend them at all. Their website is laggy, I have waited on hold on 7 different phones calls just for no one to ever pick up , and i have been told the incorrect price of flights at least 3 times by employees who couldnât even speak English. Also donât expect an answer to any emails or phone calls in under 10 days. I would truly rate -5 stars if I could. I have never written a review on anything before, but I had to for Student Universe because of how bad this service is.
Excellent service and understanding responded quickly!
Booking was easy and the flights were much cheaper than on other sites
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