I recently needed drain hoses for my SubZero refrigerator and freezer. I was surprised to find the exact part given my unit is 40 years old (still running). Service was quick.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I wasn't sure about the fitment of the door latch for my older wolf oven as the photo and part number didn't match my replacement part diagram. Their parts department was able to assure me that the pa... もっと見る
企業が回答しました
Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine elec... もっと見る
企業が回答しました
Ordering replacement water and inside air filter was a bit confusing this go around. The first time I ordered just over a year ago was smooth and easily understandable. This time the water filter ga... もっと見る
企業が回答しました
企業情報
当該企業による記述
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
連絡先
4297 N Cotton Ln, 85340, Litchfield Park, 米国
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4.5
優良
145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great knowledgeable team, quick accurate service.
The team made a solid effort to ensure that the part I was requesting was indeed the correct part for my (20 year old) oven. Excellent knowledge and great service. Part arrived in a couple of days and was an exact fit. Thanks!
2026年1月29日
自発的なレビュー
SubZeroParts.com からの回答
Thank you so much for your kind words! We’re always happy to double-check parts to make sure everything matches correctly — especially for older units. We’re glad to hear it was an exact fit and that everything is working perfectly again. We truly appreciate your support!
Fast and accurate processing of the…
Fast and accurate processing of the order. Well protected packaging ensured delivery of item without damage.
2026年1月26日
SubZeroParts.com からの回答
Thank you for your feedback! We’re glad to hear your order was processed quickly and arrived safely. We always strive to ensure accurate order handling and secure packaging. If you ever need assistance again, we’re here to help.
Asked to have a call back twice and…
Asked to have a call back twice and never got one response
2026年1月26日
SubZeroParts.com からの回答
Thank you for your feedback. We’re sorry that you did not receive the response you were expecting.
Our customer support is primarily handled through email and our online support form, which allows our team to review order details, model and serial numbers, photos, and part compatibility before responding.
We apologize that this was not communicated clearly when you requested a callback. Our support team is available to assist by email or through the support form on our website, and we’ll be happy to help with any questions or concerns.
Easy to find what I needed on the site
Easy to find what I needed on the site. Fast delivery.
2026年1月25日
SubZeroParts.com からの回答
Thank you for the great review! We’re glad the site made it easy to find the exact part you needed, and that delivery was fast. We appreciate your business and look forward to helping again anytime.
I needed a part for my wolf oven
I needed a part for my wolf oven. It was easy to order and shipped quickly.
2026年1月25日
SubZeroParts.com からの回答
Thank you for your review! We’re happy we could help you get the Wolf oven part you needed, and that ordering was easy and shipping was quick. We appreciate your business and we’re here anytime you need parts again.
SubZeroParts.com からの回答
Thank you for the great review! We’re glad you had a smooth experience and received your order quickly. We really appreciate the kind words about our knowledge and service—happy to help anytime you need parts or guidance again.
Great communication and very fast order…
Great communication and very fast order processing. The part works perfectly. Highly recommend.
2026年1月23日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for the recommendation! We’re glad the communication and fast processing made the experience smooth, and even happier to hear the part works perfectly. We appreciate your support and are here anytime you need anything else.
Excellent service
Excellent service. Fast response and shipping. Competitive pricing. Highly recommended
2026年1月13日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for the great review! We’re glad you were happy with the fast response, quick shipping, and competitive pricing. We truly appreciate the recommendation and look forward to helping you again anytime you need parts.
Wolf Range Light Switch
The front panel light switch on our Wolf range failed and would no longer latch. The range was just out of warranty (of course).
Subzero had these in stock, the order was processed timely and the part arrived in a few days.
Took the top of the range apart and installed the new one fairly easily.
The only down side was the obscene cost for what amounts to a very cheap piece of plastic assembly, including the microswitch.
Hence, that was worth a 1 star ding.
2026年1月15日
自発的なレビュー
SubZeroParts.com からの回答
Thanks for the detailed feedback, Juliet_Jake. We’re glad the part was in stock, shipped quickly, and that the installation went smoothly.
We also understand your frustration with the manufacturer’s pricing. For many Wolf/Sub-Zero components, the retail price is set by the OEM and their distribution structure, and even small assemblies (like a plastic housing with a microswitch) can be surprisingly expensive.
If you’d like, email us at support@subzeroparts.com with your model/serial number and the part number you purchased—we’re happy to double-check that you received the correct OEM part and see if there are any approved alternatives or options that could help on future repairs.
Highly recommend this company
Highly recommend this company. Easy to work with and fast shipping. Great communication as well.
2026年1月8日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for the recommendation! We’re glad everything went smoothly and that you found our communication and shipping fast and easy. We truly appreciate your trust.
Great communication and quick…
Great communication and quick responses. Found the parts we needed and very helpful.
2025年12月27日
SubZeroParts.com からの回答
Thank you for your kind feedback! We’re happy we could help you find the right parts and respond quickly. Don’t hesitate to reach out anytime you need assistance.
Excellent service and prompt delivery…
Excellent service and prompt delivery to the UK. Thanks a lot
2025年12月15日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for your review! We’re glad your order arrived quickly and safely to the UK. We appreciate your business and look forward to helping again.
Easy to replace door light switch
It was such a pleasure to fix the sub zero myself by replacing the door light switch and saving the money for a service call. Using the wiring diagram and parts diagram on the subzero web site also helped me find the correct part. Was very pleased with the speed of the delivery
2025年12月12日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for sharing your experience! We’re happy our diagrams and parts information helped make the repair easy. Great job fixing it yourself!
The lights on my 501R burned out
The lights on my 501R burned out. The sub zwero web site identified the correct parts. Order arrived promptly and all 4 bulbs inpristine condition. Such a great product with incredible quality and reliability.
2025年12月9日
自発的なレビュー
SubZeroParts.com からの回答
Thank you for the detailed feedback! We’re glad the correct parts were identified and delivered promptly, and that everything arrived in perfect condition.
Incredibly responsive and equally a…
Incredibly responsive and equally a great resource for all things SubZero.
2025年11月29日
SubZeroParts.com からの回答
We really appreciate your feedback! Providing accurate information and responsive support is exactly what we aim for. Thank you for choosing us.
I should have received my part by now
I should have received my part by now, but I have not and have not received any reason why.
2025年11月28日
SubZeroParts.com からの回答
Thank you for your feedback. We’re sorry that your order did not arrive within the expected timeframe and that you were not provided with a clear update regarding the delay.
We understand how frustrating it can be to wait for an order without knowing its current status. Our team is available to review the shipment and assist with any delivery issues.
Please contact our support team so we can review the shipment details and provide the appropriate assistance.
SubZeroParts.com からの回答
Thank you! We’re glad the product and order information was clear and helpful. Accurate descriptions are very important to us.
SubZeroParts.com からの回答
Thank you for your review! We’re happy you were satisfied with both the genuine parts and our customer service.
SubZeroParts.com からの回答
That’s great to hear! Thank you for confirming everything was correct. We appreciate your feedback.
SubZeroParts.com からの回答
Thank you! We’re glad the ordering process was easy and shipping was fast. We appreciate your business.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。