SubZeroParts.com レビュー 

146
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently needed drain hoses for my SubZero refrigerator and freezer. I was surprised to find the exact part given my unit is 40 years old (still running). Service was quick.

5つ星のうち5の評価

I wasn't sure about the fitment of the door latch for my older wolf oven as the photo and part number didn't match my replacement part diagram. Their parts department was able to assure me that the pa... もっと見る

企業が回答しました

5つ星のうち4の評価

Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine elec... もっと見る

企業が回答しました

5つ星のうち5の評価

The parts I needed to order for my Sub Zero refrigerator/freezer were in stock and shipped a promised.

企業情報

  1. 家電部品提供業者

当該企業による記述

About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

146件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(146)

過去12か月のレビュー数: 92件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service!

Excellent service, communication, and support throughout the entire process! Thank you!

2025年4月30日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you for the great feedback! We’re happy to hear you were satisfied with the service and support throughout the process.

5つ星のうち5の評価

Subzero Control Panel

Control panel for Subzero BI42 came on time, new, and working—fast fix, thanks!

2025年9月27日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Joe! We’re happy to hear your new Sub-Zero control panel arrived on time and worked perfectly. We appreciate your trust and look forward to helping again in the future.

5つ星のうち5の評価

Correct fit.

2025年10月4日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Dave! We’re glad the part fit perfectly and met your expectations. Your feedback means a lot to our team.

5つ星のうち5の評価

Great resource for this DIY Sub Zero owner

Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auction site. Great instructions on website - helpful for diy fixes. Fixed it the first try. Great feature at checkout forces you to confirm that you have double checked the part number. Do your homework!

2025年10月9日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

We truly appreciate your detailed feedback! It’s great to know that our product descriptions and checkout system helped make your DIY repair a success. Thank you for choosing SubZeroParts.com!

5つ星のうち5の評価

Fast Delivery five stars

Easy to find items on sit e and FAST delivery!!!

2025年10月2日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you for the 5-star review! We’re glad the ordering process and delivery were quick and smooth. Your satisfaction is our priority.

5つ星のうち5の評価

I'm very happy to order spare parts…

I'm very happy to order spare parts here. Delivery is on time and the parts are original and come with instructions.

2025年9月11日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Bakhodir! We’re so glad your experience was smooth and the original parts met your needs. We truly value your loyalty and trust.

5つ星のうち5の評価

Immediate delivery of OEM icemaker…

Immediate delivery of OEM icemaker receptacle. Expensive but the only option.

2025年9月4日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you for your feedback! We’re glad we could provide the OEM part you needed with fast delivery. We appreciate your understanding and your review.

5つ星のうち5の評価

Fit perfectly

Fit perfectly

2025年9月1日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you so much! We’re glad to hear the part fit perfectly. If you ever need help finding another Sub-Zero or Wolf part, we’re always here for you!

5つ星のうち3の評価

It is the wrong part

It is the wrong part. There is a leg on the support and it is missing the bolt which supports the rack in the freezer.

2025年8月31日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Hi Sandy,

Thank you for your feedback. We’re sorry for the concern regarding the part you received.

This part is supplied as a complete set of four retainers, and the mounting screw is integrated into each retainer rather than supplied as a separate component.

If anything appears to be missing or the part does not fit your freezer correctly, please contact our support team with your model and serial number. We’ll be happy to verify compatibility and assist with the appropriate resolution.

5つ星のうち5の評価

Part was readily found on the website

Part was readily found on the website. Order was processed promptly and delivery was timely.

2025年8月27日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thanks, David! We’re happy the part was easy to find and your order went smoothly. Fast, accurate service is what we aim for. Let us know if we can help with anything else!

5つ星のうち1の評価

I ordered the door hinge and was given…

I ordered the door hinge and was given the gasket. Now i have to determine where the error occurred and return the product.

2025年9月3日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Hi Eric,

Thank you for bringing this to our attention. We sincerely apologize for the shipping error.

After reviewing the order, we confirmed that an incorrect part was sent. Our team has already arranged shipment of the correct door hinge at no additional cost.

We’re sorry for the inconvenience and extra time this caused. We appreciate your patience while we worked to correct the issue, and please contact our support team if any additional assistance is needed.

5つ星のうち5の評価

The item delivered as expected and…

The item delivered as expected and perfectly matches the Subzero refrigerator. The only thing a customer needs to do is to make sure the ordered item is the right part number for your Subzero.

2025年9月5日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you so much for your kind words! We’re glad the part fit your Sub-Zero perfectly. You’re absolutely right—double-checking the part number is the best way to ensure a smooth order. We appreciate your trust!

5つ星のうち5の評価

Needed information if the part I was…

Needed information if the part I was needing if it was the correct part for my 561. The 561 was not listed in the description field of the part but the part number matched what I have in the parts list for my 561. I sent request to verify and received a quick response That the part I need was the correct part listed.

2025年8月31日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Randy! We’re happy we could confirm compatibility for your 561 model quickly. Your attention to part numbers really helps, and we’re always here to double-check any details before purchase. Appreciate your feedback!

5つ星のうち4の評価
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you so much! We’re happy to hear our rep was helpful and knowledgeable. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We appreciate your trust in us!

5つ星のうち4の評価

I found the part I needed on the Wolf…

I found the part I needed on the Wolf website but it wouldn’t let me order. Realized after several days of trying that I need to go to the Subzero site where I finally got the part needed and ordered.
Very easy then, heard back quickly and great follow through.

2025年7月20日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you for your honest feedback, Laura! We apologize for the initial confusion, we have corrected all errors and are always available via email. We are glad that you received what you needed and that everything went smoothly after the redirect. Thank you for your patience and kind words!

5つ星のうち5の評価

I was able to find the part I needed…

I was able to find the part I needed and the website was easy to navigate. The pricing maybe a little high but is well worth it if parts are in stock and delivery time is reasonable, which they were.

2025年7月24日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Kip! We’re glad you found the part easily and had a smooth experience with our website. We strive to maintain fair pricing for genuine OEM parts and fast delivery. Your feedback helps us keep improving!

5つ星のうち5の評価

Fast

Fast, accurate and complete responses. Excellent.

2025年7月18日
自発的なレビュー
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Luis! We’re happy to hear that you received fast and accurate support. We’re always here if you need help identifying parts for your Sub-Zero, Wolf, or Cove unit.

5つ星のうち5の評価

Very responsive

Very responsive. Great experience

2025年7月6日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Jack! We’re happy to hear you had a great experience. Fast and responsive service is our top priority!

5つ星のうち5の評価

Customer service

Customer service. Prompt and right part

2025年7月4日
SubZeroParts.com ロゴ

SubZeroParts.com からの回答

Thank you, Mike! We’re glad our team was able to assist you promptly and get you the correct part. We appreciate your trust!

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