Sunnamusk London - Aldgate レビュー 230

TrustScore 5段階評価の4.5

4.3

2, 75 Whitechapel Road, Shadwell, E1 1DU London, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited Sunnamusk in Whitechapel to pick out Eid gifts for our parents and parent in-laws, and honestly, the experience was beautiful from start to finish. Asad greeted us so warmly and made us... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Sunnamusk Aldgate yesterday 9th January and was greeted by Asad and Hamza they were both really good and polite.. I went to buy Evanta which I did but ended up buying Blue eyes, golden dus... もっと見る

企業が回答しました

5つ星のうち2の評価

Staff constantly trying to upsell and pressuring me to buy several perfumes when I only went in there to buy just 1 gift item. Kept making me smell like 10 different scents and trying to force me to b... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience at the Whitechapel branch. I had a lot of questions and wanted to smell half of the scents in the store and the employees were very helpful and patient. In the end I ended up... もっと見る

企業が回答しました


企業情報

  1. 香水店
  2. 化粧品・香水提供業者
  3. 化粧品店

当該企業による記述

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


連絡先

  • 2, 75 Whitechapel Road, Shadwell, E1 1DU, London, 英国

4.3

優良

TrustScore 5段階評価の4.5

230件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち3の評価

I have been using these oils for years…

I have been using these oils for years and some are beautiful ❤️ Recently though I was convinced by the salesperson to try a new oil I bought it and on the way home I decided from the tester that it didn't suit me at all. I immediately called the store and there was no way of getting through so I went back the next day to be told I could not exchange it. This is pretty unfair considering I bought 3 and purchase regularly so make sure you understand that you cannot exchange some products at this store.

2023年11月1日
5つ星のうち4の評価
Sunnamusk London - Aldgate ロゴ

Sunnamusk London - Aldgate からの回答

Hi Niamh,

Thank you for your kind words about our shop and the helpful staff. We appreciate your feedback, and we'd love to hear more about your experience. To help us make it a 5-star experience for you next time, please let us know which specific shop you are referring to, and any suggestions or feedback you have in mind. You can reach out to us at online@sunnamusk.com, and we'll take your input into consideration to improve and ensure your next visit exceeds your expectations. Your satisfaction is our priority, and we're here to make your experience even better.

5つ星のうち5の評価

I’ve got pretty much everything from…

I’ve got pretty much everything from sunnamusk the scents are fabulous, long lasting and total quality , I get compliments all the time and people asking what I’m wearing , victory is particularly nice and very long lasting .. total quality hand made scent

2023年10月1日
5つ星のうち3の評価

I bought Forever

I bought Forever, and surprisingly it's available only in 100 ml bottle. A discount could have justified the price.

2023年10月5日
Sunnamusk London - Aldgate ロゴ

Sunnamusk London - Aldgate からの回答

Hi Hemant,

Thank you for your recent purchase of Forever, and we appreciate your feedback regarding the available bottle size and pricing. We apologise for any inconvenience you may have experienced due to the absence of a discount.

We understand your expectations, and your feedback is important to us as it helps us improve our offerings. While we may not have a discount available at this time, we are continuously exploring ways to enhance the value of our products and the overall shopping experience for our customers.

5つ星のうち5の評価

This company is outstanding

This company is outstanding. Despatched very quickly the range of oils are tremendous. Perfumes are beautiful and I have so many comments on them. Even from strangers. Highly recommended and they’re certainly on the top of my list. Thanks guys

2023年9月1日
5つ星のうち4の評価

My order which was a birthday gift was…

My order which was a birthday gift was professionally dealt with, despatched on time and arrived as promised. My only qualm is that were no samples included in the package, as was on previous occasions when I used the service. Otherwise the transaction occurred very smoothly. I am happy. Many thanks

2023年9月6日
5つ星のうち2の評価

Really disappointed with this batch…

Really disappointed with this batch order. I usually buy from Sunna Musk for about year and half now. Oud Cambodi was the best perfume oil I’ve got. So this time I bought a larger bottle but the scent is very distinct than the previous one. The new one seems very dense of one ingredient which doesn’t elevate the perfume for too long.

2023年7月17日
Sunnamusk London - Aldgate ロゴ

Sunnamusk London - Aldgate からの回答

Dear Arshad

We apologise for the issue you have been facing with your recent Oud Cambodi purchase. To resolve this issue and ensure your satisfaction, please contact us at online@sunnamusk.com, and our team will assist you promptly.

Thank you for your understanding.

Kind Regards
Customer Service
Sunnamusk London

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