SuperLightingLED レビュヌ 

205
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

great quality products at affordable prices. it was my first time setting up custom LED lighting and I found everything I needed here for much cheaper prices then anywhere else!

5぀星のうち5の評䟡

High quality hardware, high quality LED strips, and amazing customer support. I have used their stuff in a few of my builds now and I am very satisfied with their products/service. Would highly recomm... もっず芋る

5぀星のうち5の評䟡

SuperLightingLED has been hands down amazing in every regard with lighting. Their customer service is top notch and they are always looking out to make sure an item wasn’t missed or wrongly ordered.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had a large lighting project request for a backlit kitchen island. I got a quote from a local lighting store for almost $20k for the lights and transformers so I came here to see what it would cost.... もっず芋る

䌁業が回答したした

䌁業情報

  1. 照明卞業者

圓該䌁業による蚘述

SuperLightingLED – Professional LED Lighting & Custom Solutions Since 2012, SLL is a professional LED lighting manufacturer and online supplier serving customers in the United States and worldwide. We specialize in high-quality LED strip lights, lighting accessories, and customized lighting solutions for residential, commercial, architectural, and industrial applications. Our extensive product range includes SMD and COB LED strip lights, RGB and addressable LED strips, flexible LED neon lights, LED backlight sheets, aluminum profiles, smart lighting controllers, power supplies, and complete lighting kits. We also provide specialized UV and infrared LED lighting products for unique applications. With our own manufacturing capabilities, we offer customized LED strip lengths, color temperatures, voltages, connectors, and pre-assembled lighting solutions. Whether you are a homeowner working on a DIY project, a professional installer, an interior designer, or a business seeking specialized lighting products, our team is here to help. At SuperLightingLED, we focus on product quality, careful order inspection, technical expertise, and responsive customer support. From selecting compatible components to providing installation guidance and after-sales assistance, we aim to make every lighting project easier and more reliable. We value our customers' feedback and continuously work to improve our products, services, and overall shopping experience. **Explore professional LED lighting solutions at www.superlightingled.com.**


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

205件のレビュヌ

5぀星
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4.7

すべおのレビュヌ

(205)

過去12か月のレビュヌ数: 114ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Helped us through a tricky order

Helped us through a tricky order, solid communication.

2026幎5月29日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

We sincerely appreciate your kind feedback.

We're glad our team could help with your order and provide the support you needed. Solid communication is something we take pride in.

Looking forward to assisting you again in the future!

Best regards,
SuperlightingLED

5぀星のうち5の評䟡

Great customer Service!

Great customer Service!

My order was little tricky with stock availability, they efficiently communicated and had great proposals to find the best solution.

Thanks for making my order be possible!

2026幎5月27日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Eric,

Thank you so much for your wonderful review – we truly appreciate it!

We're very happy to hear that you had a great experience with our customer service, even with the stock availability challenges. Our team always strives to find the best possible solutions for every order, and it's very rewarding to know that our efforts made a difference for you.

Thank you for your patience and cooperation throughout the process. It was our pleasure to make your order possible, and we look forward to serving you again in the future.

If you ever need any assistance with installation or future projects, please don't hesitate to reach out.

Best Regards,
SuperlightingLED

5぀星のうち5の評䟡

Awesome service !

2026幎5月25日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Lior Mizrahi.

Thank you so much! We're thrilled to hear you had an awesome experience.

If you ever need anything in the future, we're always here to help!

Best regards,
SuperlightingLED

5぀星のうち5の評䟡

Excellent customer service

Very good customer service and helpful service, reviewed my order and suggested to fix couple of issues found in my order.
AAAAA+++++

2026幎5月26日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Javier Rincon,

Thank you so much for your wonderful review – and for the AAAAA rating!

We're thrilled to hear that our team was able to review your order and help fix the issues. That's exactly the kind of support we aim to provide – catching details early to make sure everything goes smoothly.

We look forward to serving you again!

Best regards,
SuperlightingLED

5぀星のうち5の評䟡

Here in Mexico...

Here in Mexico, creative lighting solutions can be difficult especially here I Chapala. Ok, the big cities have specialists but not very good web presence.
Super lighting walked me through unfamiliar territory AND confirmed that Mexico was no problem. I was expecting a big shipping bill, but at the end it was very reasonable. The overall cost was likely less than if I'd gone to Guadalajara or Mexico city. No chance! Perfect 🐕‍🊺

2026幎5月23日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Dave

We sincerely thank you for your generous feedback and for choosing SuperlightingLED for your project in Mexico.

We are pleased that we could guide you through the process and provide a cost-effective solution. It is especially gratifying to hear that our shipping costs compared favorably to local options in larger cities.

We look forward to supporting your future creative lighting needs.

Yours sincerely,
SuperlightingLED

5぀星のうち5の評䟡

Great Customer service

I had a order that was out of stock. However the team contacted me about a problem they had encountered and did by right to replace my order with another one compatible with the original one I had placed. Thanks to the great support team to reach out to me.

2026幎5月18日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Johnny J Cardenas

Thank you for your thoughtful review – we truly appreciate it!

We're glad that our team was able to reach out and quickly find a compatible replacement when your original item went out of stock. We always want to make sure our customers are taken care of, even when unexpected issues arise.

Your kind words about our support team mean a lot to us. If you ever need anything else, we're always here to help!

Best Regards
Violet

5぀星のうち5の評䟡

I have placed several orders with SLL


I have placed several orders with SLL and I have never been disappointed. The product is shipped fast and the quality is great.
Daisy has really helped me to get everything running smoothly.

2026幎5月11日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Michael Ganom

We sincerely thank you for your continued trust in our products and for taking the time to share your experience

We're delighted to hear that you've been using our products for some time and that you're happy with their quality and professionalism.

We understand that large orders require confidence and thorough preparation, and we're honored that you trusted us to be part of that journey. Please don't hesitate to reach out anytime – we're always here to help.

Wishing you all the best with your project!

Best Regards
SuperlightingLED

5぀星のうち5の評䟡

I have ordered several times to the US


I have ordered several times to the US from SuperlightingLED with large orders and have had excellent customer service, prompt shipping, and extremely well made products.

2026幎5月15日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Michael Ganom

Thank you so much for your continued trust and for taking the time to leave such a generous review! We're truly honored to be your go-to supplier for large orders to the US.

Knowing that you've consistently experienced excellent customer service, prompt shipping, and high-quality products with us means the world to our team. We look forward to serving you for many more projects to come!

Warm regards,
SuperligtingLED

5぀星のうち5の評䟡

Super lighting LED has one of the best


Super lighting LED has one of the best customer service departments of any company I have ever dealt with. Not being real familiar with LEDs my first two orders were flagged by the company and they immediately sent me an email saying they would like for me to verify the orders because they would not work together. After I reviewed my orders I found that they were correct and they wouldn't work together. I canceled those two orders and made the correct order and everything was received on time and worked flawlessly. Had it not been for some extremely good customer service people I would have had a miserable time trying to do what I thought I was doing. Their response time is almost immediate to your emails and they could not be more helpful. All my LED orders from now on will be through super lighting LED.

2026幎5月5日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Mike

We're truly touched by your words and so glad that our team was able to catch those compatibility issues before your order shipped. It's exactly what we strive for – to help our customers avoid costly mistakes and get the right products for their projects.

We understand that LED lighting can feel overwhelming, especially when you're just getting started, so we're honored that you trusted us to guide you through the process. And it's great to hear that everything arrived on time and worked flawlessly!

Your loyalty means the world to us, and we look forward to being your go-to lighting partner for all your future projects. Please don't hesitate to reach out anytime – we're always here to help!

Warm regards,
SuperligtingLED

5぀星のうち5の評䟡

Violet went above and beyond

Violet worked with me diligently to get the right piece for a unique project. They went above and beyond to make sure I was getting exactly what I needed based on my specific project. help like that is hard to find and she went above and beyond. Great company and great support. Customer for life

2026幎5月11日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Blake,

It was an absolute pleasure working with you on your unique project. I'm so glad we could find the right piece for your needs – projects like yours are exactly why I love what I do. Your trust and appreciation mean everything, and I'm truly honored to have earned your loyalty.

We're so grateful to have you as a customer, and we look forward to supporting you on many more projects to come. Please don't hesitate to reach out anytime – I'm always here to help!

Warm regards,
SuperligtingLED

5぀星のうち1の評䟡

Demal, muy mal

Delivery times are never met. There is always something missing, and in the end they ask you to replace it with another model. Forget about warranty support — it practically doesn’t exist. Whatever arrives defective, you end up having to absorb the loss yourself.

2026幎5月12日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Renato

Thank you for sharing your feedback, and I am truly sorry to hear that your experience with us did not meet your expectations.

Please allow me to address the points you raised:

1. Order confirmation and production timeline
Your order was placed on 2026-03-13. Before we began production, we reached out to you via email to inform you that the production for the Underwater IP68 FSLCOB-24V-384X20 would take approximately 3–4 business days (transit time not included), and we asked for your confirmation to proceed. We did receive your confirmation and then started production accordingly.

2. Delay due to customization for long runs
I understand that the delay was disappointing. However, for longer runs such as the 65.6Ft (20 meters) Underwater IP68 FSLCOB-24V-384X20 you ordered, we had to customize the product specifically for you. Please understand that IP68 waterproofing requires additional processes and time compared to IP20 LED strips, which naturally extends the production timeline.

3. Delivery and product issues
I acknowledge that delivery times have not been consistent, and for that, I sincerely apologize. We are actively working to improve our lead time estimates and communication.

4. Model replacement requests
If we ever asked you to replace with another model, it was likely due to stock or production constraints at the time. That said, I understand how frustrating that can be, and we should have communicated better with you.

I truly value your business and regret that we fell short in your case.

Please feel free to reply to this email or contact me directly at support@superlightingled.com.

Once again, I apologize for the trouble and disappointment.

Best regards,
SuperlightingLED

5぀星のうち5の評䟡

Customer service was excellent

Customer service was excellent. Helping us figure out what we needed, helping us adjust our order, and staying with us through it all. Excited for this project to be completed!!!

2026幎5月11日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Brian

We're so glad we could support you through the planning and ordering process. Helping our customers find the right solutions and adjust their orders along the way is something we genuinely enjoy doing.

We're so glad we could help you through the process, and we're excited to see your project completed. Please feel free to reach out anytime if you need further assistance.

Warm regards,
SuperligtingLED

5぀星のうち5の評䟡

Daisy and her team are great to work


Daisy and her team are great to work with and easy to handle the two small issues out of 3000 that came about.

2026幎5月6日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear

Your trust and understanding mean a great deal to us.

We look forward to serving you again!

Yours sincerely,
SuperlightingLED

5぀星のうち5の評䟡

Website

Website was easy to search and navigate. Great overall experience!

2026幎5月6日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Jason

Thanks so much for your great review!

We're thrilled you enjoyed browsing our site and had a smooth experience. We look forward to your next visit!

Warm regards,
SuperligtingLED

5぀星のうち5の評䟡

They are always available

They are always available, prompt response with clear and detailed instructions.

2026幎4月30日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear

Thank you for your lovely review.

We're so glad that our team's responsiveness and clear communication have made your experience a smooth one. We always strive to be helpful and detailed, and your feedback encourages us to keep doing our best.

We hope to work with you again soon!

Warm regards,
SuperlightingLED

5぀星のうち4の評䟡

First time user

First time user. Ordered LED lighting 'kit' -- 16ft of 2700k leds with driver on the prepaid customs option. Received items about 10-14 days and nothing was damaged during shipment. The driver however, was for 220v (not 120v US standard). Wrote Violet and withing 24 hours got reply. Wanted picture which was sent. Another day passed and received email from Violet that the driver would not work --But, they were sending a replacement (120v). Received about week later; Everything installed and works fine. Was pleased company acknowledged wrong item sent, and sent replacement. Would buy from them again.

2026幎4月29日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear

We sincerely thank you for taking the time to share your experience with us.

We are pleased to hear that, despite the initial driver issue, our team was able to resolve it promptly and to your satisfaction. Your understanding and cooperation are greatly appreciated.

We look forward to the opportunity to serve you again in the future.

Yours sincerely,
SuperlightingLED

5぀星のうち4の評䟡

EXODUS Fixtures

We are pleased with the variety of products that are available.
Our most important concern is getting products as fast as possible for the unpredictable and last minute demands of motion picture production.
Having a USA supply in addition to Amazon supply would increase our purchases from you if it provided quicker delivery
Consider our Lifetime Value to be:
Mike Conner
Geoff Ernst
and currently
MBSE (Fayetteville, GA)

Mike Conner

2026幎4月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Individual service from humans

I receive individual service from actual human beings. Both in selecting the products for various one-off projects and making sure the delivery goes smoothly. The products I've received have not disappointed (as have some competitor options with similar web presence names).

2026幎4月21日
自発的なレビュヌ
SuperLightingLED ロゎ

SuperLightingLED からの回答

Dear Stephen Price,

We're so glad that our human-to-human service made a difference in your experience. We believe that personalized support is key to getting the right products for each unique project, and we're happy to hear that both our service and product quality have met your expectations.

Your trust and loyalty mean the world to us, especially in a market where quality can vary. We look forward to supporting you on many more projects to come – and we're always just a message away!

Warm regards,
SuperlightingLED

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