Truly PVC Limited ロゎ
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Truly PVC Limited レビュヌ 

933
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TrustScore 5段階評䟡の4.5

4.7

DIY甚品店
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5぀星のうち5の評䟡

⁹Purchased a Cerberus door lock and some Yale window handles. The door lock was easy and straightforward to fit ( as euro cylinders are)to replace the old one. It appears to be good quality so hope it... もっず芋る

5぀星のうち3の評䟡

Very fast delivery shame I wanted to collect. They need to change something so this problem i had doesn't happen Ordered an item late Saturday found out they was only a mile away. Emailed them Sund... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Exceptional Service. One of the best suppliers we have ever used. Order delivered within 24hrs. Excellent customer service. There aren't too many Companies you can rely on these days but this Comp... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Best customer service I have ever experienced. Easy to order, extremely fast delivery and immediate response when I contacted them, as I had ordered the wrong thing! Reordering a returning via Ro... もっず芋る

䌁業情報

  1. DIY甚品店
  2. ・
  3. 建材店

圓該䌁業による蚘述

Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

933件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.7

すべおのレビュヌ

(933)

過去12か月のレビュヌ数: 248件

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5぀星のうち1の評䟡

I guess be patient 🀷🏻‍♂

Hard to leave a review really.
I’ve not had my delivery as there are stock issues.
I’ll leave a proper review when I get my items.
On a plus side I have been kept up to date with delivery/delays.

2026幎5月14日
自発的なレビュヌ
Truly PVC Limited ロゎ

Truly PVC Limited からの回答

Thank you for your feedback and for your patience Mark!

I will be in touch tomorrow regarding your order as soon as the stock arrives. Apologies for the delay, and we appreciate your understanding in the meantime

5぀星のうち3の評䟡

sent the wrong colour

sent the wrong colour, when i emailed them, told me the different colour is the same, just shake the bottle. it is very clearly a different colour. and not cheap.

2026幎5月7日
自発的なレビュヌ
Truly PVC Limited ロゎ

Truly PVC Limited からの回答

We’re sorry to hear you’re not satisfied with the colour you received. .

Could you please send us a photo of the item you received so we can review this for you and advise further?

5぀星のうち5の評䟡

Order delivered on time,well packaged

Order delivered on time,well packaged. Very good prices. Had a small issue with its handing. Telephone call answered quickly with a new order sent out.
The company have been very good in their support, goods seem of good quality,not fitted yet though.
Would highly recommend.

2026幎5月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Delivery

Placed an order on 30th April had no update about when this was going to be delivered despite following the tracking order page , contacted them and they advised it will arrive today 06.05.26 but it never arrived and tracking information still not available
Sent another email asking when it will be delivered, no response as of yet

2026幎4月30日
自発的なレビュヌ
Truly PVC Limited ロゎ

Truly PVC Limited からの回答

We’re very sorry for the delay and lack of communication regarding your order. After investigating this, it appears there was an administration error on our side, and we sincerely apologise for the inconvenience caused.

We understand how frustrating this must have been, especially after being advised of a delivery date that was not met. This is not the level of service we aim to provide as the bank holiday weekend changed the delivery date, sorry.

Please contact us directly with your order details so we can resolve this for you as quickly as possible.

5぀星のうち5の評䟡

First class

Clear website, good prices, fast delivery. Also quick and helpful when dealing with a query I had about obtaining additional keys. Thank you. I will be back.

2026幎4月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Truly PVC Ltd is the worst company ever

Truly PVC Ltd is the worst company i have dealt with on amazon they sold me a defected door lock that wont open and they wanted me to pay to send it back to them. There customer service is very poor and i would not buy from them again. In the end it was amazon who give me the money back.They make it very hard to send something back to then in the hope you just give up.

2026幎4月30日
自発的なレビュヌ
Truly PVC Limited ロゎ

Truly PVC Limited からの回答

We’re sorry to hear you were unhappy with your experience. As previously discussed via Amazon messages, a Royal Mail return label was provided through Amazon for the item to be returned to us.

We also advised that if the item was confirmed to be faulty upon inspection, we would cover the return postage cost. Unfortunately, the order was never returned to us, so we were unable to investigate the issue further.

We always aim to assist customers with faulty items and provide suitable resolutions wherever possible, and we apologise if this was not reflected in your experience.

Please return the item to us using the Amazon Royal Mail return label provided, and once the item has been inspected and deemed faulty, we will reimburse the return postage cost.

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