HOVERBOARD-PRO レビュー 

164
TrustScore 5段階評価の3

3.0

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5つ星のうち1の評価

I ordered a board with next day delivery. The board arrived a few days late and as a last minute gift I no longer needed. I was never send a email confirmation of the order but on the website it sta... もっと見る

企業が回答しました

5つ星のうち1の評価

I purchased a board for my daughter for Christmas and on christmas day she was thrown off it as it stopped instantly after being charged as instructed. I contacted the website within the 30 days and h... もっと見る

企業が回答しました

5つ星のうち5の評価

Helped me choose the best Hoverboard for my son without ever being annoyed by my often silly questions! I felt like Moss from Hoverboard Pro always went above and beyond, educating me and giving me go... もっと見る

5つ星のうち5の評価

Great support when enquiring about the hoverboard. Questions were asked on the chat and everything was answered over and above my expectations. Great service. All parts arrived speedily following or... もっと見る

企業情報

  1. ゲーム専門店

さまざまな外部ソースから提供された情報

A British Hoverboard shop selling the UK's finest Hoverboards for sale. Swegways made from British design. SAFE compliant. Free delivery & 1-year warranty.


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

164件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.0

すべてのレビュー

(164)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

Excellent customer service

Excellent customer service , emailed company , within half hour phoned me back to confirm order & reassured me delivery would be here despite me only ordering 5 days before xmas , delivery turned up as promised , board works perfect , can't recommend this company enough

2018年12月22日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Adam, thank you very much for your kind review. We're glad that you're happy with our service and our products! Hope you have a wonderful Xmas and new year. Merry Christmas from all at SWEGWAY-PRO.

5つ星のうち5の評価

Fantastic service!

Great guys to buy from. Bought the Hummer board for my boys Xmas present. It arrived quickly and all worked fine but something was rattling inside. I rang through to see if that was normal and the guys were not happy that it should be doing that and insisted I return it back at thier cost to get it checked out. They managed to turn this round really quickly and the board was returned well in time for Xmas. Top customer service. They also kept me updated via Whats app which was a nice touch especially as my wife was panicing that it might not be turnaround in time for xmas and this is our boys main present this year. Buy with confidence from these guys because if something does go wrong they absolutely sort it and that's what you want. Anyone can take your money and deliver quickly its how they respond to problems thats the true test and they've really done that. Thank you.

2018年12月21日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Simon, thank you so much for your delightful review. We're so glad that you're happy with our service and we hope that you have a wonderful Christmas and new year! Best Wishes from all at SWEGWAY PRO.

5つ星のうち5の評価

customer service

I just have to say, I'm very impressed. I placed an order with swegway pro, for the hummer and kart bundle last night at 9.30pm. not 5 minutes later I get a call from a bloke asking me what colour kart I wanted!!! now that is personal service! what other company would go out of their way to call a customer at that time of night to make sure they get the product they want?! none, they would all be closed call centres and it would take another day to sort anything out. they obviously take pride in their business! I just hope the product is as good as the customer service, lol. I was stressing so much about getting this for my little man, i almost bought from uksegboards.com .....that would have been a big mistake!! 2 stars on trustpilot and not one positive review this year!!! I used trustpilot to find swegway pro and was impressed by their 5 stars!! I have a good feeling about this, I'll update when I receive the board!!!

2018年12月11日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Maggie, Thank you for your wonderful review! We're glad that you're happy with our customer service so far and are confident that you'll also love our Hoverboards, too! We'll always be at your service should you need anything else. Best Wishes, MA.

5つ星のうち5の評価

Hummer Hoverboard and Kart

I wanted to buy a hoverboard and kart as a Christmas present for my daughter and after lots of internet research I decided to call Swegway Pro. They called me straight back and were very helpful in explaining all of the various options and things to be aware of - please be careful who you buy from as there are lots of popup websites appearing at this time of year who sell inferior products and will be long gone come the new year. Many of them are not actually based in the UK even though they say they are.

Swegway Pro are UK based and have a shop in Leeds. I placed my order via the website and received confirmation emails not long after, along with the next day shipping emails from DPD. As promised the DPD delivery arrived the next day and I decided to give the hoverboard a quick test before Christmas. I'm very impressed with the Hummer board, the quality is excellent and I'm sure my daughter will be delighted on Christmas day.

I highly rate this company and would be happy to recommend them to anyone.

2018年12月5日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Adam, thank you so much for your excellent and detailed review. We're very glad that you're happy with our service and are confident that your daughter will be over the moon come Christmas day. As you know, we'll be at your service should you ever need us. We wish you an amazing Christmas from all of us at SWEGWAY-PRO.

5つ星のうち5の評価

Fast

Fast, shoping, fast delivery, fast happy :)

2018年11月23日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Thank you for your kind review! Best Wishes, MA

5つ星のうち5の評価

Top customer service!

I went to the workshop to get the board fixed, he took it apart free of charge to find the problem and found it straight away. Offered me a good price to fix it and said it can be fixed whilst I wait for around 20 mins. Did the job quickly and effectively, no messing about. Tested it in front of me to make sure I was happy before I took it home. Top lad who did me a massive favour which was much appreciated, would definitely recommend!

2018年11月5日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Daya, thank you for your very kind review. We're glad that we were able to get your Hoverboard up and working again. We hope that you enjoy your board for a long time to come. All the best, MA @ SWEGWAY PRO.

5つ星のうち5の評価

I have never dealt with such a…

I have never dealt with such a co-operative and obliging company. They went way beyond the call of duty - helping me over every hurdle that arose!
Couldn't recommend them high enough to anyone!

2018年9月29日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Jane, thank you so much for your kind review. We're very happy that you're pleased with our service and the pleasure was ours. Best Wishes, MA.

5つ星のうち5の評価

Absolutely brilliant a man rang me back…

Absolutely brilliant a man rang me back and he managed to tell me how to fix over the phone brilliant !!!! My little boy will be over the moon Thanku so so much we will defo be coming to you again *****

2018年9月26日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Dylean,
Thank you for your lovely review. We're glad to have managed to sort out your Hoverboard repair while on the phone, saving you time and money. If you need anything else then we're always available. All the best and hope your little boy will be over the moon indeed! Best wishes, MA.

5つ星のうち5の評価

not sure what to expect but do not fear this is great

this product is very good. I was suspect on every company selling these but this one actually does what they say..... Moss was true to his word and the quality of the design and supply was better than I could ever have expected, to the point of we will be buying another 2 and friends and family are looking at another 4 to 6 of exactly the same

highly recommend product and supplier

2018年9月10日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Simon, thank you so much for your excellent review. We are very glad that you're happy with our product and our service overall. Should your friends or family need any help, advice or assistance then we're always available! We hope that you continue to enjoy the Hoverboard and look forward to speaking / seeing you again sometime in the near future. Best Wishes, MA.

5つ星のうち5の評価

Thank you Segway Pro you’ve made a little girl very happy !

I looked into buying a Segway for my 9 year old daughter but didn’t know what to go for and having read the news previous years on batteries etc I was unsure who to go to . I contacted Segway Pro whom answered our queries first on the on line chat , extremely helpful and advised us to buy on line but I was still unsure if my daughter would like it and I wanted to see what I was buying . We arrived in Leeds, over an hour journey for us . I can’t remember the mans name but he was so helpful and advised me on all my concerns and queries . My daughter has been using her Segway daily sometimes a far distance and loves it , the led lights and Bluetooth is fantastic. I waited a while to give a review as to see if all was ok and everything is perfect and many of my friends have bought off the company through our recommendation . Pleased with the service . They say they have fantastic after service which I have not used yet but I feel confident in the company to send it back for any repairs it may need within the year. Thank you Segway pro !

2018年8月24日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Hayley, thank you ever so much for your detailed and kind review. We're very glad that you're satisfied with our product and our service so far. Rest assured that we're always here if you need us. Thank you for recommending us to friends and family! All the best, MA - SWEGWAY PRO.

5つ星のうち5の評価

1st class

After being conned into purchasing what I thought was a genuine hoverboard from what I thought was a genuine online site for Christmas presents only to receive an extremely dangerous and faulty Product I was very sceptical about trying to find a genuine product again. I am so pleased I did!!..... So much so I have now brought 2 boards from this store. The customer service is excellent along with the product. I now have 2 very happy children. Definitely recommend this company

2018年8月7日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Theresa, thank you very much for your such kind review. We're very pleased that you are happy with our service and most of all the safety and authenticity of our products. We hope to continue being your first point of call for anything Self-Balancing, Hoverboard or Electric Scooter related. Best Wishes, MA.

5つ星のうち5の評価

Brilliant service from moss at segway

Brilliant service from moss at swegway pro ,,, took my sons hoverboard for repair which the fault was diagnosed straight away with a damaged circuit board and also a faulty motor on the left wheel , it was all repaired and working again in Within the hour and also did me a fantastic deal on a new kart frame ,,, thanks moss ,,, top fella

2018年7月27日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Mark, thank you very much for your excellent review. We're glad to have got your Hoverboard sorted here and there for you and that you and your son are happy!
Best Wishes, MA

5つ星のうち5の評価

Very helpful staff

Very helpful staff. With a little help I managed to get it just in time. Paid a little extra for Saturday delivery but after wondering around clueless, Swegway Pro was the only business worth the time. They answered my call, unlike others. They called me back as promised, and delivered on the day as hoped. Thank you ever so much Craig

2018年6月5日
自発的なレビュー
5つ星のうち5の評価

First class company

First class company, and top quality product. I recently had to mail them as I thought I had a fault with product. Their after sales response was quick and extremely helpful, I reset the hoverboard as instructed and it was absolutely fine afterwards. Saving me time on sending it back for them to sort out.
I would highly recommend people thinking of purchasing a board to shop here.

2018年6月2日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Billy, thank you very much for your kind review. We're glad that you found our 24/7 customer service and chat lines useful. We do our best to produce a hassle-free service for our customers and consistently aim to improve their experience with us. As part of our commitment to be the most accessible Hoverboard, Swegway and Electric Scooter retailer in the country we are always available for customers - old and new - with whatever Swegway Hoverboard related questions or queries. If you need anything else, please don't hesitate to get in touch again! Best Wishes, MA

5つ星のうち5の評価

TOP CLASS SERVICE

TOP CLASS SERVICE. Responded quickly. Agreed to look at my machine the same day. Fixed it without delay for a fair charge. Polite young man. What could be better?

2018年5月21日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Mike, thank you for your such kind review. It was our pleasure to have you round! Best Wishes, MA.

5つ星のうち5の評価

Other companies, take note.

Still speechless over the service I got. No problems only solutions. Would definitely recommend this company. 5 stars don't come close to describe how happy I am.

2018年5月16日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Birgir,

Thank you for your kind review! We're glad that you're happy with our service so far and look forward to helping put more smiles on you and your loved ones in the near future.

Best Wishes,
MA

5つ星のうち5の評価

Got my Hoverboard last week and…

Got my Hoverboard last week and although due to the weather I've not had much time to use it, I've been having a lot of fun indoors with it! The Disco Swegway looks beautiful and the Bluetooth speakers are loud and clear. Thank you for the fast delivery I will recommend you to friends.

2018年3月29日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Isla, thank you for your kind review. Looks like the weather is beginning to brighten up lately so hopefully you'll also be able to enjoy it out in the sun too! We're very glad that you're happy with both the Hoverboard and our service. You know where to find us if you need anything else! Best Wishes - MA.

5つ星のうち5の評価

This is the second board I have…

This is the second board I have purchased a hoverboard from swegway pro. Excellent quality product. One of the main reasons why I chose this company again is because they are an actual company and not just some Joe blogs with a Shopify account. Kudos to the team for also honouring a repair for my first board when it was all banged up anyway. I have referred this company to all my friends and they have also bought a Segway from them and they are very happy. Without a doubt I'll continue to use this company and refer you to more of my friends if they ever needed one. Thank you once again!

2018年3月4日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Joe, thank you for such a kind and detailed review of our service and product. We're very glad to have you as a returning customer and hope that we can continue to impress you with our brilliant products and services every time! We value all our customers, especially those who return again and again. You're family as far as we're concerned ;) - Best Wishes, MA.

5つ星のうち5の評価

Pink Hummer Hoverboard

Purchased a pink 1 for my daughter, very happy with it and so is my husband (he can't stay off it) very fast delivery and excellent service and communication,would certainly recommend this company for people wanting this product. It was definitely a pleasure doing business with them. One happy customer here A+++++

2018年3月2日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Haniya, thank you for your wonderfully kind review and we're happy that you're pleased with our product and service. We hope to see you again! - MA

5つ星のうち5の評価

Thank you to Swegway Pro for all your…

Thank you to Swegway Pro for all your help. I received my Hoverboard today as promised the next day. I previously bought a Hoverboard from a company online that turned out to be fraud or fake and i never got my product. I had to file a dispute with PayPal to get my money back and eventually I did but i was very careful about being stung again so i did a lot of research before buying another one. I contacted this company in hope that someone would pick up and to my surprise someone did. The gentleman on the phone was so helpful and answered my questions.. this was especially helpful when i didn't know anything about these products and which one to go for my 11 year old nephew. I came to know also that this place has a shop in Leeds and although it would be too far to go pick it up from with me being all the way from London it was nice to know that they are in the real world and not just a online company. I wish that other businesses act this way when it comes to customer service. Thank you for everything and i will be recommending you to everyone!

2018年3月2日
自発的なレビュー
HOVERBOARD-PRO ロゴ

HOVERBOARD-PRO からの回答

Hi Josh, thank you for your very detailed positive review. We are very happy that you found us and even more pleased that you are happy with our product and service. Our lines are open to customers 365 days a year and we're always happy to help whatever the circumstances. Customers are also welcome to pop by and visit our retail shop and service centres which is as you mention helpful for those who prefer to pick up! Thanks again and hope to see you next time! Best Wishes, MA

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