Swinton ロゎ
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Swinton レビュヌ 

228
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TrustScore 5段階評䟡の4

3.9

ペット保険䌚瀟
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Warning!!! Do not use these to insure you Pet, claiming money back is a nightmare, they have all information including invoice and after nearly 2 weeks of having them, Swindon sent me an email saying... もっず芋る

䌁業が回答したした

䌁業情報

  1. ペット保険䌚瀟

さたざたな倖郚゜ヌスから提䟛された情報

Offers wide range of insurance products. Includes branch locator, addresses, and company profile.

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3.9

ほが満足

TrustScore 5段階評䟡の4

228件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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3.9

すべおのレビュヌ

(228)

過去12か月のレビュヌ数: 9件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Excellent service

2023幎11月15日
Swinton ロゎ

Swinton からの回答

Hi,

Thank you for taking the time to leave us a positive review on Trustpilot. We're glad to hear that you had an excellent service experience with us.

At Swinton Pet Insurance, we strive to provide our customers with the best service possible, and we're happy to have met your expectations. If you ever need further assistance, feel free to reach out to us - we're always here to help.

Kind regards,
Beth @ The Social Media Team

5぀星のうち5の評䟡

Quick and easy

2023幎11月14日
Swinton ロゎ

Swinton からの回答


Hi Mrs. Stocks,

Thanks for taking the time to leave us a review on Trustpilot! It's awesome to hear that your experience with Swinton Pet Insurance was quick and easy.

Let us know if you need further assistance with anything else.

Kind regards

Philippa @ The Social Media Team

5぀星のうち5の評䟡

Just taken out my pet policy and it was


Just taken out my pet policy and it was so simple.

2023幎11月8日
Swinton ロゎ

Swinton からの回答

Hi Wanda,

Thank you for taking the time to share your experience with us. We're thrilled to hear that your pet policy purchase was a hassle-free process. Making our customers' lives easier is what we strive to do and feedback like yours helps us know when we're making progress.

If you have any questions or require further assistance, please do not hesitate to get in touch with us.

Kind regards,
Beth @ The Social Media Team

5぀星のうち3の評䟡

There was a technical issue

There was a technical issue which meant my quote couldn't be retrieved when I went back to purchase it. I called and the lady offered to arrange it over the phone, but that meant I wouldn't get my meerkcat movies. So I had to start the whole process again, and guess what, when I went back, the price had gone up. Doubt it was just a coincidence. Good price, good level of cover and nice customer service lady at the end of the phone, but not a seamless purchase experience.

2023幎11月4日
Swinton ロゎ

Swinton からの回答

Hi Daniel,

Thank you for bringing this to our attention. We're sorry to hear that you encountered technical issues when trying to purchase your insurance policy. We understand how frustrating this can be, and we apologize for the inconvenience caused.

We're happy to hear that our customer service representative was able to assist you in arranging your policy over the phone. However, we understand that you were disappointed to miss out on the meerkat movies promotion.

We take your feedback very seriously and will ensure that our technical team investigates this issue to prevent it from happening again though this may be an issue on the comparison site.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Beth @ The Social Media Team

5぀星のうち5の評䟡

Very easy to use and value for money


Very easy to use and value for money very happy customers

2023幎10月30日
Swinton ロゎ

Swinton からの回答

Hi Peter,

Thank you for your kind words. We are delighted to hear that you found our services easy to use and offer value for money. Your satisfaction is our top priority and we strive to provide the best possible service to all our customers.

Thank you for choosing Swinton and we hope to serve you in the future.

Best regards,
Hayley@ The Social Media Team

5぀星のうち2の評䟡

renewal cost to high

i got my renewal and i could better that on comparison sites and by staying with you but when i pho ed up i was told we dont match comparison sites even though it was with you. so i stopped the auto renew and bought from comparison site saving me money and 2 for 1 cinema tickets for a year

2023幎10月30日
Swinton ロゎ

Swinton からの回答

Hi Anthony,

Thank you for reaching out to us. I'm sorry to hear that you had difficulty finding a competitive rate with us. We always aim to provide our customers with the best possible value for their money, and we're sorry that we were unable to meet your expectations in this instance.

Please know that we pride ourselves on being transparent with our customers, and we apologise if this was not effectively communicated to you. We'll take your feedback into consideration as we continue to improve our service.

Thank you once again for your feedback, and please don't hesitate to contact us if you have any further questions or concerns.

Kind regards,
Beth @The Social Media Team

5぀星のうち5の評䟡

Good easy to use online fair price

2023幎10月23日
Swinton ロゎ

Swinton からの回答

Hi Wayne,

Thank you for taking the time to write a review regarding your experience with Swinton Pet Insurance. We are thrilled to hear that you have found our online platform user-friendly and our pricing to be fair. At Swinton Pet Insurance, we strive to provide our customers with the best possible service and products at a reasonable price.

If you have any questions or concerns, please don't hesitate to contact us. Thank you for choosing Swinton Pet Insurance!

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Very prompt

I am very pleased with this company it was very easy to insure my pet and it was set up immediatly

2023幎10月11日
Swinton ロゎ

Swinton からの回答

Hi Gillian, thank you for taking the time to leave us a review on Trustpilot.

We are thrilled to hear that you had an easy experience insuring your pet with Swinton.

We strive to make the insurance process as efficient as possible, and it's always great to receive positive feedback. Thank you for choosing Swinton Pet Insurance. If you have any queries please don't hesitate to contact us.

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Very helpful during my call to your


Very helpful during my call to your office
Your agent knew her product and was very thorough while going through my options

2023幎10月3日
Swinton ロゎ

Swinton からの回答

HI Margaret Pritchard

Thank you for taking the time to leave a review.  We are so pleased you thought we were a 5* company.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Philippa @ The Social Media Team

5぀星のうち5の評䟡

Very easy to set up

2023幎10月1日
Swinton ロゎ

Swinton からの回答

Hi Simpson,

Thank you for choosing Swinton Pet Insurance and we are glad to hear that setting up your policy was a hassle-free experience. Should you have any questions or concerns, please do not hesitate to reach out to us. Our team is always available and ready to assist you.

Thank you for your trust in Swinton Pet Insurance.

Kind Regards,
Beth @ The Social Media Team

5぀星のうち5の評䟡

Very polite on the telephone and helped


Very polite on the telephone and helped me

2023幎9月28日
Swinton ロゎ

Swinton からの回答

Hi Karen Poynter

Thanks for the excellent rating.  We appreciate the time you took to leave a review.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Philippa @ The Social Media Team

5぀星のうち5の評䟡

Young lady who looked after me was


Young lady who looked after me was fantastic.

2023幎9月27日
Swinton ロゎ

Swinton からの回答

Hi Kevin,

Thanks for the excellent rating.  We appreciate the time you took to leave a review.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Hayley @ The Social Media Team

5぀星のうち5の評䟡

Great price

Great price, all easy to sort online.

2023幎9月26日
Swinton ロゎ

Swinton からの回答

Hi Sheila,

Thank you for taking the time to leave such a positive review of Swinton Pet Insurance. We are glad to hear that you found the process to be easy and the price to be great. Please do not hesitate to contact us if you have any questions or need any assistance in the future.

Kind regards,

Beth @ The Social Media Team

5぀星のうち4の評䟡

Betty's Cat Insurance

Application very easy to fill in.

2023幎9月25日
Swinton ロゎ

Swinton からの回答

Hi Ian Peacock

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Philippa @ The Social Media Team

5぀星のうち4の評䟡

Policies to suit all needs

Information easy to find as clearly set out !

2023幎9月23日
Swinton ロゎ

Swinton からの回答

Hi Shirley

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Good price and easy process

Getting the quote and accepting it was easy

2023幎9月19日
Swinton ロゎ

Swinton からの回答

Hi Katrina,

Thanks for the excellent rating.  We appreciate the time you took to leave a review.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Pet insurance

Young lady answered my questions and had a friendly but professional attitude made clear what was included and what wasn’t but could mix and match certain things. Overall a pleasant and at a reasonable cost outcome would recommend to pet lovers

2023幎9月13日
Swinton ロゎ

Swinton からの回答

Hi David,

Thanks for the excellent rating.  We appreciate the time you took to leave a review.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Easy to buy

Easy to buy, great value and great cover.

2023幎9月17日
Swinton ロゎ

Swinton からの回答

Hi Barbara,

Thanks for the excellent rating.  We appreciate the time you took to leave a review.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Beth @ The Social Media Team

5぀星のうち5の評䟡

Excellent price point

It was easy to see the different rates and compared very favourably with other quotes I had. Easy o pop recess and good website.
Excellent price!

2023幎9月12日
Swinton ロゎ

Swinton からの回答

Hi Sharron,

Thank you for taking the time to leave a review.  We are so pleased you thought we were a 5* company.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Chelsea @ The Social Media Team

5぀星のうち5の評䟡

Better than comparison sites

Very competitive price easily beating comparison websites, which was unexpected. The benefits were also better

2023幎9月11日
Swinton ロゎ

Swinton からの回答

Hi Andrew

Thank you for taking the time to leave a review.  We are so pleased you thought we were a 5* company.

Have a great year and stay safe.

Thanks for choosing Swinton Pet Insurance

Kind regards,

Philippa @ The Social Media Team

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