Swisscare International Insurances  レビュー 

I have Swisscare Switzerland and they are one of the most untrustworthy organizations. Once they lock you in, they refuse to answer your emails or comply with the law. I joined as a student and then later got married to a Swiss citizen. Per the law and their own guidelines, I contacted them right away to let them know but now am being ghosted. I have emailed them, tried to call...nothing. DO NOT sign with them. You are better off going with someone else.

i applied a refund and they really refund to me, its what i never expected

One of the best insurance companies. Special thanks to Yevgeniya for her help and assistance. She did everything possible to sort out my situation with the refund request. Thanks to the Swisscare team and thanks again to Yevgeniya.

Fast and super helpful! Thanks to the team's effort, I have successfully accessed my insurance. I really appreciate all support.

Soooo ,

I got insurance with them for 3 months.

I had a medical claim for 230 euros, around the second month.

I sent them my documents, and I'm waiting.

Some very angry claims handler, replied to me in a very nasty way. " We are not sure, you're covered".

I mean..... it's 230 euros. I provided all the documents.

What else do you want?

What a joke of a company. Stay away from them.

I am thankful for a fast answer and solving my problem with the app.

Excellent service!
Good advice and understanding of the situation

I really appreciate the time and patience to solve any issue. It shows your commitment and belief in what you do.

Excellent customer service and fast response

Great service, fast response by Yevgeniya,
SWISSCARE Europe Team

Excellent customer service , fast reply.
They've changed the date within 3 days only , and they've refound the payment amount very quickly after I get a Visa refusal.

It’s either a scam or their software is just terrible. I paid my invoice, but I can’t access the app, which means I can’t get to my insurance documents. As a result, I might have to purchase them again because there’s no other way to retrieve them. Most companies simply send a copy of the insurance as an email attachment, but they didn’t do that. Now their app says I don’t have an account, and when I click the activation link they sent, it says the link has expired. The only way to access the documents is through their app, but the app itself is completely dysfunctional.

Excellent customer service. Yevgeniya was very helpful and professional. My query was treated promptly and efficiently.
In addition, Swisscare offers affordable and reliable travel insurance plans. Highly recommend!

The Swisscare Insurance company is highly recommended due to their excellent customer service.
I had to cancel and reschedule my travel twice and they helped me promptly by refunding the amount.

I recently had very good experience with Swisscare customer service in resolving an issue with my policy. Yevgeniya did a great job.

They were very helpful