レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ottima esperienza, prezzi vantaggiosi, articolo perfetto, arrivato imballato per bene. Servizio clienti molto efficiente. Unica pecca, la spedizione richiede molto tempo, però Ú indicato nelle spedizi... もっず芋る

5぀星のうち5の評䟡

Overall an excellent experience. First of all there is a lot of great fashion available at Symbol , and it was the only site that could actually ship to my address ! I really appreciate how reactiv... もっず芋る

5぀星のうち1の評䟡

Terrible experience with bag ETRO. After a while, the hardware fell off. If you look closely at the photos, you can see there were no screws—it was a manufacturing defect. I contacted the s... もっず芋る

5぀星のうち5の評䟡

Its was good experience and price was good.Delivery Little bit long bit Is accept Because its from ucraine where have war and they keep High standard anywhere.then was sended from chech repubblic but... もっず芋る

䌁業情報

  1. オヌトクチュヌル ファッション ハりス

圓該䌁業による蚘述

Symbol is an official retailer of high-end luxury brands. The company was founded in 1999 in Kharkiv, Ukraine. Symbol unites such world-famous brands as: Dolce&Gabbana, Brunello Cucinelli, Fendi, Balmain, Stefano Ricci, Bottega Veneta, Max Mara, David Koma, Off-White, Peserico, Santoni and many others, being an ambassador of comfortable and high-quality luxury shopping. Our mission is to guide you to the world of high fashion, style and up-to-date trends with ease and joy. Thus, our online store Symbol.fashion carefully selects the latest designers collections and all the most desirable styles of RTW, shoes and accessories from more than 300 global brands. You are free to create your unique outfits in a few clicks, choosing from over than 27,000 products available. All shipments to the countries of the European Union are carried out from the warehouse in the Czech Republic.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

131件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 71に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(131)

過去12か月のレビュヌ数: 53ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Etro white blouse

I recently bought an Etro white blouse with embroidery. I kindly asked to deliver the item later. They did it! Very friendly and professional. The blouse is wonderful and perfect for me. Looking to receiving the next item.

2024幎8月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Safe and efficient website

Safe and efficient website. Bought a pair of shoes from them and everything worked fine. The store manager is in contact with you, and every doubt or question you have, they immediately answer and try to solve the problem. You can either pay by the website or through a link sent by the store manager. Delivery takes a little bit of time, but it is okay.

2024幎8月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy and pleasant shopping

Symbol has become my go-to destination for purchasing luxury brands. 👗👡👛
Fast shipping, interface is user-friendly making it easy to navigate through great selection, my orders arrived on time and in perfect condition. What else do I need for enjoyable shopping?
I highly recommend this site!!!🫶🏻
It’s working and completely trustful.

2024幎8月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Nell'acquisto effettuato

Un negozio eccellente, il lavoro del team Ú perfezionato nei minimi dettagli. Nel negozio sono selezionati i modelli più belli di tutte le collezioni dei marchi più famosi al mondo. Servizio confortevole. Risposta precisa e veloce a tutte le domande. Consegna rapida.

Grazie per la massima soddisfazione nell'acquisto effettuato

2024幎8月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Sito di fiducia, sicuro ed affidabile

Ho recentemente fatto acquisti su Symbol e sono rimasta estremamente soddisfatta! La qualità dei prodotti Ú eccellente. La selezione Ú ampia e alla moda.
Il processo di acquisto Ú stato semplice e veloce, e la spedizione Ú arrivata nei tempi previsti, con il pacco ben confezionato. Posso confermare che Ú un sito assolutamente affidabile. Tutti i miei ordini sono stati processati senza problemi, i pagamenti sono sicuri e non ho mai riscontrato alcuna anomalia.
Consiglio vivamente questo sito a chi cerca abbigliamento di qualità e uno shopping online piacevole!

2024幎8月1日
自発的なレビュヌ
5぀星のうち5の評䟡

I recently had the pleasure of shopping online at Symbol.

"I recently had the pleasure of shopping online at Symbol.The website offers a wide range of options from top-quality brands, making it easy to find exactly what I was looking for. The shipping process was smooth and efficient, and the customer service was outstanding—responsive, friendly, and helpful. Overall, it was a fantastic experience, and I will definitely be shopping here again!"

2024幎8月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Der Schein trÃŒgt

Also wieder ein Beispiel fÃŒr schön verpackt aber leider nix besonderes. Die Internetseite zeigt mir hochwertige Produkte liefert leider nicht das was die verspricht! Chinaware in gewohnt mÀßiger QualitÀt! Kein SchnÀppchen fÃŒr diese QualitÀt! Lieber nicht kaufen! 👎

2024幎8月14日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Thank you for sharing your opinion. We are very sorry that you were not satisfied with your purchase experience. We have been operating in the market for over 20 years and carefully select the brands we represent to ensure our customers receive high quality and original products.
Each product we offer undergoes thorough testing, and we are always ready to help if you have any questions or doubts about the quality. In addition, we pay special attention to stylish packaging and customer service, because it is important to us that every purchase brings you joy.

5぀星のうち1の評䟡

Schuhe stinken nach Chemie

Schuhe stinken nach Chemie - auch noch nach fast 6 Wochen LÃŒften. Keine RÃŒckmeldung von Symbol dazu.
Keine Möglichkeit der Retoure.

Kann nur abraten hier zu bestellen!!

2024幎7月1日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Dear Sylvia!

Thank you for your feedback and we regret that you had a negative impression of the purchase. We want to assure you that all our products are new, original and made of high quality materials, in accordance with the standards of the brands we work with.

Regarding your comment, we have not received any requests from you about this situation. We are always open to communication and ready to help. If you have any questions or problems with the product, you can always contact us by writing via email customerservice@symbol.fashion, and we will definitely find a solution.
We really value each customer and make every effort to provide the best service. We will be grateful for your feedback so that we can understand this situation in more detail.

Kind regards, Symbol Fashion team!

5぀星のうち1の評䟡

Keine neue Ware

Ich habe bei symbol.fashion Valentino Sneakers gekauft. Lange Lieferzeiten. Außerdem haben die Schuhe zahlreiche Gebrauchsspuren und sehen insbesondere an den Sohlen nicht wie neu sondern als getragen aus. Meiner Meinung nach wurden die Schuhe bereits getragen. Symbol.fashion sieht das aber als normal an und ist nicht zu einem Nachlass bereit. NIE MEHR WIEDER!!!

2024幎8月8日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Greetings! Thank you for your feedback! We sincerely apologize for the inconvenience caused during your purchase.

We would like to assure you that all the products we supply are brand new and original. We carefully check the products before shipping, but if the product you received does not meet your expectations or has defects, you can return it within 30 days from the date of purchase. In this case, we will promptly issue a refund.

Regarding delivery times: usually it takes 8-10 business days, we are constantly working to reduce this time in the future and provide an even more convenient service for our customers.

Accept our apologies for such an impression of our work. We will do our best to avoid similar situations in the future

Thank you for your understanding!
Best regards, Symbol Fashion team.

5぀星のうち1の評䟡

Do not buy! Avoid at any cost! This is a scam.

Placed an order a week ago, no processing, no shipping. No communication. Took the money and nothing. They do not accept paypal so now I have initiated a chargeback on my credit card to get my money back. Avoid, it's not worth wasting time and money.

2024幎7月29日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Dear customer,
Hello!
Thank you for request. We are always in touch and ready to help. However, to provide you with a comprehensive response, could you please clarify your order number or any contact information?
We will urgently review the information regarding your order and get back to you with an answer, because a pleasant shopping experience on our website is our highest priority.

5぀星のうち1の評䟡

Ich habe ÃŒber einen Facebook-Link 2


Ich habe Ìber einen Facebook-Link 2 Shirts bei Symbol Berlin gekauft. Eines hat leider starke Fehler an den NÀhten. Daraufhin habe ich um eine RÌcksendung gebeten. Es meldet sich niemand mehr auf meine Mails.

2024幎7月17日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Dear customer!

Thank you for your feedback.
We have submitted a request to clarify the information regarding your purchase, but unfortunately we have not yet received the necessary details.

Please note that our company is called Symbol Fashion, and you probably left a review by mistake, as it mentioned Symbol Berlin.

If the purchase was made with us, we would be grateful if you could provide your contact details or contact us directly at our email address: customerservice@symbol.fashion. It will help us promptly consider your request and find a solution.

Thank you for your understanding and hope to resolve your situation quickly.
Best regards, Symbol Fashion

5぀星のうち5の評䟡

All'inizio ero un po'scettico..ma alla fine soddisfatto 100%

All'inizio ero un po'scettico..ma alla fine l'esperienza d'acquisto Ú stata eccellente, l'assistenza adeguata e sempre disponibile. Si aspetta un po' per la consegna, 8 giorni lavorativi ci vogliono, ma alla fine sono stato super soddisfatto dell'acquisto. Da oggi Symbol Fashion Ú tra i miei preferiti. Consiglio.

2024幎6月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Be careful.Scam. Better to avoid

I have ordered from here 2 times. Before the first shipment, they sent me the pictures since the product was damaged asking if i still wanted to have it. I decided to proceed with the shipment since it was the last one and I liked the product. I went to fix imperfections and paid myself for it. The second time i ordered shoes. Again, they send me pictures saying the product is damaged (second time in a row becomes quite suspicios), but I can still return it later if something is wrong. When product arrived, i tried shoes and they run small to me, so i decided to return. Fun part stars here. Once my return was delivered i have not received any confirmation. I waited for some time and wrote myself. They told me i damaged the shoes and they can not accept the return regardless of the fact that they sent product to me already damaged. I still havent recevied money back, shoes were expensive. What they do, they try to get rid of damaged items that unlekily to sell and then dont accept the return blaming the customers for it. Despite of the EU law, no refund has been received. Better avoid this shady ecom platoform.

2024幎5月21日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Dear, Anastasia! Thank you for your feedback and for sharing your experience with us. We sincerely apologize for any inconvenience caused and would like to clarify the situation, as your trust and satisfaction are our priorities, and we strive to provide services of the highest quality.

Our company adheres to strict quality standards, and when minor defects are found, we always inform customers with mandatory photos of the areas with minor defects. Before shipping the product, we offer the choice: to accept the product with minor defects or to refuse the shipment.

In the case you describe, we informed you before shipping, as evidenced by our correspondence in one of the messengers, that the product had minor damages, supported by photos of the defect. On the same day, you confirmed the shipment of this product to you. It should be noted that at the time of your order, there was a 50% discount on the original price of the product due to minor defects. At the time of shipping, the sole was without signs of wear, and we can provide photos if necessary. Upon receiving the return of this product from you, our specialists thoroughly checked the product for compliance with the return rules and in this case, signs of wear were found, which are also visible in the photos we can provide. This, unfortunately, confirms that the product does not meet the return conditions described on our platform - https://symbol.fashion/other/return-and-exchange.

We regret that your return was declined due to the damage, specifically signs of wear, which did not correspond to the original condition. We understand that this may be unpleasant and apologize for any possible inconvenience. We are very sorry, but in this case, we are forced to refuse the refund for the shoes.

5぀星のうち1の評䟡

Worst customer service

Worst customer service. DHL lost my return parcel and the customer service has zero solutions for the customer. I will never buy again from this e-commerce

2024幎3月25日
自発的なレビュヌ
Symbol ロゎ

Symbol からの回答

Dear Annachiara,
Thank you for your feedback.
We sincerely apologize for the situation that has arisen and for the inconvenience it has caused you.
Our team has made everything possible to ensure that refund process will be as fast as possible, as we understand how important it is to you.
The investigation and refund process usually takes some time, but we have been in touch with you at every stage and provided you with up-to-date information. We are constantly working to improve our service and reduce the time it takes to resolve such situations.
We really hope that you will give us a chance to improve your experience and make your future orders as comfortable as possible.
Thank you for sharing your feedback, and once again we apologize for any inconvenience.

5぀星のうち5の評䟡

New favorite retailer 🀩

Fantastic selection of designers, great deals on current collection, superb packaging and their customer service is outstanding!! Their CS answer nearly instantly and is very helpful and friendly! I am so happy with my purchases, thanks a lot ❀‍🔥

Keep in mind that the delivery for some items (without the fast shipping symbol) can take up to two weeks but I really don’t mind, the shipping and returns are already free which is great 👍👍

*Also, it would be great if you can add a back in stock notification alert on your website 😊

2024幎4月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastico

All'inizio ero scettico date le poche recensioni che si trovano online, ma l'assistenza Ú stata fantastica ancora prima di fare l'ordine e soprattutto mi hanno sempre risposto velocemente ad ogni domanda.
Le scarpe (Autry trovate ad un prezzo ottimo) sono arrivate un giorno prima del previsto, l'imballaggio era perfetto e mettono anche una busta in caso fosse un regalo.
STRACONSIGLIATO

2024幎3月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Tutto perfetto!

Sono proprio felice di recensire questo negozio che solo recentemente ha iniziato a spedire in Italia! Ho comprato un sandalo di Jil Sander ad un prezzo veramente conveniente! Il servizio clienti mi ha sempre tenuta aggiornata in merito alla spedizione e dato tutte le informazioni possibili con tanto di foto! Per la spedizione sono necessari circa 10 giorni lavorativi! Consiglio questo negozio e sicuramente comprerò di nuovo da loro! Grazie ancora

2024幎3月20日
自発的なレビュヌ

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