I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... もっと見る
企業が回答しました
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First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... もっと見る
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Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... もっと見る
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I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... もっと見る
企業が回答しました
企業情報
当該企業による記述
A platform where landlords and service providers can effortlessly manage their residential property bookings
連絡先
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, 英国
- 01618833452
- info@symple.co.uk
- symple.co.uk
4.9
優良
161件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
We have been working with Symple for 6 months now and find them extremely helpful, informative and efficient. The Symple portal is very straightforward to use and is constantly updated with progress of works. Georgina at Symple is professional, courteous and always on hand to help with a query.
Would highly recommend Symple.
2023年7月3日
自発的なレビュー
symple.co.uk からの回答
Many thanks Jane for you very kind 5* review. It is wonderful to hear you are having a great experience from using our platform, and how easy you find it to use. Thank you for the feedback regarding Georgina, this will be passed on to her personally.
Kind regards,
The Customer Success Team
Easy to use
Georgina @ Symple has made it easier for us to use Symple. If we have any questions or queries she has been there to help us. I would definitely recommend using Symple to landlords and owners with multiple properties.
2023年7月3日
自発的なレビュー
symple.co.uk からの回答
Thank you very much Sangita for your 5* review and recommendation. We are happy that Georgina has been able to assist you with your bookings, we will pass this feedback on to her.
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Many thanks for your review Danny. That is one of the perks with working with Symple, you will be paid within 7 days of the job being completed, without having to raise invoices -it's that Symple.
Kind regards,
The Customer Success Team
Problem swiftly resolved
Had a problem with a cert from a service provider so had to escalate back to Symple who handled it quickly and kept me up to date at every stage.
2023年6月19日
自発的なレビュー
symple.co.uk からの回答
Thank you Craig for your lovely 5* review. We are glad that we were able to help to resolve your situation promptly.
Kind regards,
The Customer Success Team
Great service and easy to use!
2023年6月7日
symple.co.uk からの回答
Many thanks Corrie for your very kind review.
Kind regards,
The Customer Success Team
We work with Symple as a heating…
We work with Symple as a heating contractor. Very smooth process highly recommend
2023年5月19日
自発的なレビュー
symple.co.uk からの回答
Thank you Andy for your kind review. We are pleased you enjoy working with us.
Kind regards,
The Customer Success Team
Easy to order and track
Easy to order and track, great backoffice support, certificate arrived on time.
2023年5月5日
自発的なレビュー
symple.co.uk からの回答
Thank you Amos for your kind review. It is wonderful to hear that you have had a pleasant experience with ourselves and that you were satisfied with the service you have received.
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Thank you Eve for your kind 5* review. We are happy to hear that you have had a great experience.
Kind regards,
The Customer Success Team
1st time working for symple
1st time working for symple. A little confusing at first but found jo very helpful. Going forward I am sure once I get used to the system and admin process things will smooth out and will be very beneficial.
2023年4月25日
自発的なレビュー
symple.co.uk からの回答
Many thanks Dale for your review. It is great to hear that Jo was able to support you, we will pass on your kind feedback to her. We are pleased to welcome you to Symple as one of our service providers and we look forward to continuing to work with you.
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Thank you Marrei for your kind review. We are pleased that you were provided with great service from our team.
Kind regards,
The Customer Success Team
Would definitely use again
Would definitely use again. They were super efficient and very friendly. Would be happy to recommend their service to others.
2023年4月22日
自発的なレビュー
symple.co.uk からの回答
Thank you very much Prestige properties. Its great to hear that you found Symple to be efficient and friendly and that you would recommend us to others. We hope to work with you again in the future.
Kind regards,
The Customer Success Team
The software provided by symple lives…
The software provided by symple lives upto the companies name.
2023年4月20日
自発的なレビュー
symple.co.uk からの回答
Thank you for your 5 star review. We are glad that you found the software to be simple. We look forward to working with you again in the future.
Kind regards,
The Customer Success Team
Superb
Superb. Gas Safety Certificate (CP12) was arranged with the tennant less than 24hrs from time of order. Certificate arrived in the inbox around 6hrs after the inspection. If only everything were this Symple.
2023年3月30日
自発的なレビュー
symple.co.uk からの回答
Thank you very much for your lovely 5* review. We aim to please and it appears we have done just that. It is so satisfying to know that we are making the property certification process easy for our clients. We look forward to working with you again in the future.
Kind regards,
The Customer Success Team
Gas safe engineer was difficult to work…
Gas safe engineer was difficult to work with considering the boiler was in cupboard which had to have 4 screws removed for access so he could start his testing of the boiler.
2023年3月15日
symple.co.uk からの回答
Hello Harry, we are sorry to hear that you felt our engineer was difficult to work with. We are unable to see any issues or notes raised at the time of the inspection, therefore we will get in touch with you personally to discuss this matter, and to see how we can improve our service. We do not expect any of our service providers to be difficult, therefore we need to understand this situation, so we can resolve this.
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Thank you Carmen for your kind review and for choosing Symple for your property inspections.
Kind regards,
The Customer Success Team
Simplicity
Really was very simple
Booked online company got in touch within hours agreed a date and time with tenants perfect
2023年2月16日
自発的なレビュー
symple.co.uk からの回答
Thank you very much Edward. How pleasing to hear that you had a very easy experience with ourselves and that everything was swiftly arranged.
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Thank you Ryan for your review. We have enjoyed working with you too!
Kind regards,
The Customer Success Team
symple.co.uk からの回答
Many thanks Lawrence for your lovely feedback. We are glad that you were satisfied with the service you have received.
Kind regards,
The Customer Success Team
very quick and efficient
very quick and efficient. staffs are very polite and helpful.
2023年1月30日
自発的なレビュー
symple.co.uk からの回答
Thank you very much for your kind 5* review.
Kind regards,
The Customer Success Team
Symple - Simply impressive on every level
Symple has changed the way we practice our lettings business and managing legal certifications for our clients.
The customer service surpasses all expectations from the first point of contact but unlike other service providers, this does not cease when you become a customer of theirs.
When encountering a problem, it is resolved swiftly, with professional guidance to completion and total satisfaction. Georgina Vance is a joy to speak with and receive emails from. A credit to the company for certain.
We are impressed and that takes a lot of doing!
2023年2月2日
自発的なレビュー
symple.co.uk からの回答
Thank you Melanie for your simply impressive 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and your review clarifies that we are successfully doing so. Thank you for your very kind words regarding Georgina, your feedback has been passed on to her directly. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.
Kind regards,
The Customer Success Team
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