I've been with Synergy for just over six years now and the Nissan X Trail is the second car that I've leased using them as the Broker. Synergy were very helpful in helping me to extend the lease on m... もっと見る
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Second time I’ve used Synergy. Great experience all round. Helpful advice on cars, timescale of delivery, documents needed for manufacturer and costs involved. Very pleased with my new EV and Syner... もっと見る
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From enquiry to order and delivery of a car takes time I must say that the team at Synergy worked very well with a special mention to Adam my account manager and Lauren from the admin side Lik... もっと見る
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Jonathan was very helpful, we went back and forth on several vehicles and different lengths of contract as well. He managed to find me the perfect car which is the main thing
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企業情報
当該企業による記述
Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.
連絡先
I2A Hornbeam Park Oval, HG2 8RB, Harrogate, 英国
- 0330 134 5998
- contactus@synergycarleasing.co.uk
- synergycarleasing.co.uk
4.8
優良
773件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Great staff very helpful
Great staff very helpful
Im sure Lauren in The admin office is a saint.
Glyn was fab all so easy to organise
2026年5月14日
Synergy Car Leasing からの回答
Thank you very much for your five-star review. We are pleased to read that you found us helpful. We have shared your kind words with Lauren, Glyn and the rest of the Synergy team.
I found d that talking to all the staff was easy
I found d that talking to all the staff members at Synergie was easy and they always answered any queries I had I would highly recommend Synergie to anyone wanting to buy a car
2026年4月22日
自発的なレビュー
Synergy Car Leasing からの回答
Many thanks for your kind feedback! It's wonderful to read that we always answered any queries, that you found us easy to talk to, and that you feel able to recommend us. We truly value your kind words. Thanks again for choosing to lease with us.
Perfect team
All the experience contacted with Synergy Car Leasing team, and delivery team, which were really so nice, and comfortable. They are very professional with always fast response. Thanks a lot.
2026年4月21日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you so much from us all at Synergy for your valuable five-star review. We are thrilled to know that you found us professional, made you feel comfortable and that we responded quickly. We truly appreciate your kind words.
Very good experience all round
Very good experience all round - very difficult to fault this outfit.
Sanj was very attentive and responsive which made the whole process easy. Great communication.
2026年4月15日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you for your positive five-star feedback. We are delighted to know that we provided a very good leasing experience all round and communicated well. We have shared your kind words with Sanj and the rest of the team.
Consistent great service
Synergy are consistently the best for service and price - they are our go to for any requirements with vans and cars. Craig our account manager is always at the end of the phone for anything that we need.
2026年5月18日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you very much for taking the time to leave feedback on your recent experience with us. It's brilliant to read that we consistently provide great service, and that we are your go to for any requirements with vans and cars. We have shared your kind words with Craig and the rest of the team. Thanks again!
All information was accurate and the…
All information was accurate and the whole process of organising my lease was seamless.
2026年5月11日
Synergy Car Leasing からの回答
Many thanks for your fantastic five-star feedback. We are delighted to read that you found the whole process of organising your lease, seamless. We truly appreciate your kind words.
All aspects of the cessation of the…
All aspects of the cessation of the previous lease contract and the transfer to its replacement were carried out faultlessly. Staff were professional, courteous and extremely helpful throughout the whole process.
2026年3月16日
自発的なレビュー
Synergy Car Leasing からの回答
Many thanks for your valuable five-star feedback. It's great to know that we faultlessly transferred you to your new lease, and that you found us professional, courteous, and helpful throughout the whole process. Thanks again for choosing to lease with Synergy.
Fantastic company they made it really…
Fantastic company they made it really easy and great communication and after sales, I delt mainly with Matt who was really helpful
2026年5月1日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you very much for your kind five-star feedback. We are delighted to know that we made the process really easy and provided great communication. We have shared your kind words with Matt and the rest of the Synergy team.
Not the service I was expecting
I suspect the experience would have been significantly more positive under normal circumstances, but unfortunately my handover was cancelled on the scheduled delivery day due to a fault identified during the pre-delivery inspection.
That in itself would have been understandable if the issue had then been handled clearly and proactively. Instead, more than two weeks passed with no meaningful update provided to either me or the leasing agent. The only information given was that a part was required, with no clear explanation of the fault, no repair plan, no estimated timeline, and no confirmed revised delivery date.
This was particularly frustrating because the vehicle had already been registered, meaning I was left paying for insurance and making alternative car arrangements for a car I could not actually use.
I was also told that once the issue was fixed, immediate delivery would be offered. However, when delivery was finally being arranged, the earliest available date was still a week away, which made the earlier assurance feel fairly meaningless.
Delivery ended up being 5 weeks after initial expected delivery date.
Overall, the situation was not just about the fault itself, but the lack of communication, ownership, and urgency after the problem was identified. A registered vehicle was unavailable for weeks, costs were being incurred, and updates had to be chased rather than provided.
I accept that faults can happen and the experience may have been very different had the delivery gone ahead as planned. However, the handling of the issue after the cancelled handover fell well short of what I would expect, especially for a new vehicle delivery.
2026年4月2日
Synergy Car Leasing からの回答
Thanks very much for sharing your experience on the delivery of your new vehicle. As you say, during the pre-delivery inspection the supplying dealer identified a fault with the door lock. Unfortunately this meant that your scheduled delivery was cancelled, the dealer then had to investigate to identify the problem, then order a part and repair it. This lead to a delay in delivery. We agree that the dealer did not communicate well about the issue and we understand your frustration with the situation. It is certainly not the level of service we aim to provide for our customers. We will ensure the supplying dealer is aware of this feedback and learnings taken on board. Thanks very much for taking the time to express your concerns so we can follow up on it.
Best in the business
Regular updates on order status
Easily managed portal system
Very competitive rates
2026年5月13日
Synergy Car Leasing からの回答
Thank you so much for your five-star feedback! We're happy to read that we provided regular updates and competitive rates. Thanks again for choosing to lease with Synergy.
Synergy leasing experience
The pathway through selecting the vehicle and it being delivered was straight forward. The costs and contract terms were set out clearly and there was a personal advisor in place to communicate and guide me through the process. I can't fault it
2026年5月12日
Synergy Car Leasing からの回答
Thank you very much for your fantastic five-star review. We're thrilled to know that you found the process straightforward, and that both the costs and the contract terms were set out clearly. We truly value your kind words!
Great from beginning to the end
Great service constant communication throughout the process.
2026年5月11日
Synergy Car Leasing からの回答
Many thanks for your kind five-star review. It's fantastic to know that we provided great service, and that we communicated well throughout the process. Thanks again!
Excellent communication and dealings…
Excellent communication and dealings with Synergy and Alistair to acquire a Renault 5. Highly recommend
2026年5月11日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you very much for your valuable five-star feedback. We're so glad to read that we provided excellent communication and that you feel able to recommend us. We've shared your kind words with Alistair and the rest of the Synergy team. We hope you're enjoying your new vehicle. Thanks again for choosing to lease with us.
From start to finish
From start to finish
Plenty of updates
Order process was clear and easy to order
Very pleased
I shall order again
Mr hall
2026年5月5日
Synergy Car Leasing からの回答
Thank you so much for taking the time to leave feedback on your recent experience with Synergy. We're thrilled to read that you found the process clear and easy to order from, and that we provided plenty of updates from start to finish. We truly value your kind words.
very simple and efficient process from…
very simple and efficient process from start to vehicle delivery
2026年5月8日
Synergy Car Leasing からの回答
Many thanks for your kind five-star review. It's great to read that you found the process simple and efficient from the start through to delivery.
Synergy Car Leasing からの回答
Thank you so much for your five-star review! It's wonderful to read that we provided great help and have shared your kind words with Matt and the rest of the team. Thanks again!
VERY GOOD SERVICE
ADAM WAS HELPFUL FROM START TO FINISH. COMMUNICATED AND RESPONDED PROMPTLY AND HELPED ME TO FIND THE CAR I WANTED. AN EXCELLENT EXPERIENCE
2026年3月31日
Synergy Car Leasing からの回答
Many thanks for taking the time to leave feedback on your recent experience with us. We are pleased to read that we communicated and responded promptly and provided excellent service. Thanks again for choosing to lease with us!
Friendly and helpful
Friendly , helpful and competitive service . Also patient as I procrastinated.
2026年3月5日
自発的なレビュー
Synergy Car Leasing からの回答
Thank you so much for your kind feedback. It's great to know that we provided friendly, helpful and competitive service. We truly appreciate your kind words!
I'll always use Synergy
I've used Synergy a handful of times now and it's always a pleasure to deal with them. I always ask for Lisa Medd as she sources me the best deal and her customer service is outstanding.
2026年3月2日
自発的なレビュー
Synergy Car Leasing からの回答
Many thanks for your five-star feedback and for your continued valued business. We're delighted to read that we continue to be a pleasure to deal with and have shared your kind words with Lisa and the rest of the Synergy team.
Great company to deal with
Great company to deal with. Told them what I was looking for and they found it straight away. They made sure there was plenty of communication between us so I was aware of the progress. Really easy and straightforward process.
2026年4月15日
Synergy Car Leasing からの回答
Thank you very much for taking the time to leave feedback on your recent experience with us. It's great to read that we communicated well, that we were able to find what you were looking for straight away, and that you found the process easy and straightforward. We truly value your kind words.
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