Tailsterレビュー 

Update to my review.

Thank you tailster for re-activating my account. I do appreciate the members of your team who reached out to me regarding this issue and passed it on to the corresponding department who re-activated my account.

Whilst I stand by that communication regarding this could have been better I do appreciate the members of your team who dealt with my issue respectfully and promptly. Thank you.

This a response to tailster reply to my previous review.

I understand that the issue has been passed on to another department however I’ve received no response from this other department as of yet only an email stating it’s been passed onto them.

Communication regarding this process would be nice so I would have at least known what was going on it took leaving a review to actually get a response from you as to why this had even happened in the first place.

All I’m asking for is communication regarding this process so I know where I stand the longer it goes on for the more potential clients I’m missing out on.

Not at all happy with how you’ve handled this issue so far.

Tailster has allowed me to connect with a few people that are welcoming, polite and respectful. As a result, I’ve found a regular gig that isn’t too far away from my house. Although it may take sometime for your booking pay to be released (5 business days), Indy has been helpful and reassured me that the funds would reach my account safely, which they did.

I would recommend if you’re looking for a quick, part-time job.

Although I am still in the early days of using Tailster, I am pleased to see it REALLY IS a platform that allows pet-lovers to help one another without the faff! Indy has been exceptionally helpful in aiding me through any queries or confusion that did arise whilst doing identity checks, or messaging pet-owners and so on… Am impressed and look forward to more!

I give only 2 stars because of the onboarding process I was unhappy and concerned about it. So this review is about this . I have seen on linkin some adverts which I have found interesting about pet caring. I thought I give it a go and started to sign up. I did not check before hand any reviews. Whilst filling out all the data and clicking on accepting their T &L I went into my emails and saw to my shock an email with an attached invoice of GBP 9.00 for vetting . It was at no point mentionend that they will send an invoice for vetting . As I haven't finished my profile I have stopped and have sent two emails to their email address. The first one hasn't been responded but the 2nd email has and they have deactivated my account and voided the invoice as I have requested. The email was proffesional therefore I give them 2 stars. For Tailster :I would recommend to mention to clients the 9.00 GBP bill on the page to fill in all details.

I enjoy being a part of Tailster. It is very welcoming and the platform is good and customer service friendly. I wish they had an app though. Indy is particularly good at answering any queries and resolving them, would recommend this organisation for dog owners and lovers!!

One of the colleagues called Indy is amazing. I had an issue with the website and she helped me fix it.
Honestly I could not thank her enough

Very good company. Reliable, friendly.

Easy and efficient sign up online. Also very good responsive communications. Indy from customer service was very helpful at providing a solution to help me move forwards with my profile.

Indy at tailsters was absolutely brilliant. He was very helpful, quick to respond and he went above and beyond to help me out. Great customer service. Thank you again indy!

They are very supportive and helpful as when I was completing my profile and application which reassured me when I didn't know what to do as they supported me the whole way around. I also want to say a big thank you to Indy who helped me so much with what to do with my account too. She was very kind and friendly and clear which helped me understand what I needed to do for the insurance and reassured me with the pricing to make it easier and more manageable for me. She is amazing at what she does and I would fully recommend her!

Indy has shown great customer service. There are lots of features on Tailster and im excited about my journey and helping others.

Absolutely outstanding service from Indy! From start to finish, the customer care was next level. Indy was so friendly, knowledgeable and genuinely cared about making sure everything was perfect. Nothing felt like too much trouble, and the attention to detail really stood out.

Great provider for pet walking and sitting

Terrible Terrible Terrible company. Do not sign up as a sitter or walker if you like getting paid! All these recent 5 star reviews seem very suspicious to me... all mention Indy who ignored all my communication 🤔 think they are fake reviews so don't trust them.

Very good site if your want to be self employed and work on your own time and in contact with a lady called Indy and she was very helpful and kind and managed to sort out the problem

Indy has great communication service and always happy to help me clear things up.
And happy to win more tailister clients

Absolute sham

only AFTER you sign up do they email you and tell you that you owe them 9.99
Do NOT use this website

Tailster has been the perfect website for me to start my career with animals. It’s super easy to use and very informative. Indy specifically has been really helpful in getting my account set up!

Great communication from staff at tailster especially from indy in helping me setup my premium account.

Indy was amazing today very great service thank you for your help. Happy to join a platform with great support team.