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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Wouldn’t even give them 1 star to be honest absolutely useless awful and idiotick! Never use this company they will waste your time and loose you business and seem to think that its not a problem. W... もっず芋る

5぀星のうち1の評䟡

They charged me fee $25 for not having minimum transactions per month !!! after some years without letting me knowing and they said they sent notifications !!!plus high processing fees that went up e... もっず芋る

5぀星のうち1の評䟡

I tried to use this for 1 month to get my business started. Customer service is horrible. They were not knowledgeable and would tell me to do one thing, call back because it didn't work and the next r... もっず芋る

5぀星のうち1の評䟡

The software - when it's working, does a fine job. Tech support, on the other hand, is horrible. They say they have 24X7 support, but anything that actually NEEDS support is a 48 hour response t... もっず芋る

䌁業情報

  1. ゜フトりェア䌁業

さたざたな倖郚゜ヌスから提䟛された情報

talech is a simple yet powerful point of sale software for restaurants, retail outlets and service businesses such as salons and spas. talech POS software does the basics like processing payments reliably to inventory management, table management, labor management and real-time analytics. It all adds up to streamlining time-consuming tasks and freeing up time to focus on the things that make the difference to your business.


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1.2

ひどい

TrustScore 5段階評䟡の1

116件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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すべおのレビュヌ

(116)

過去12か月のレビュヌ数: 5ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

customer service with Talech

The customer service department with Talech has always been great. They are always very helpful.

2020幎7月8日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thank you for your positive review, Barb.

5぀星のうち1の評䟡

Never Again!

Since Ya'll insisted so much for a review, here it is...
The person who signed me up at work said I could cancel anytime, but then realized I was in a contract and paid for years, and never used the services.
No one ever called to see why my account was inactive for the 5 years that I paid monthly fees and payments!
Never Again!

2020幎7月6日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Hossein. Sorry to hear about the problems you have been experiencing. A member of our Customer Success team will reach out to learn more about the circumstances around the issue you have highlighted. Thanks.

5぀星のうち2の評䟡

Fix aggravating problems, till then not going to change reviewAlready submitted my review last week


Already submitted my review last week it still not going to change.

2020幎7月6日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thank you for your review, Sam. Your feedback has been submitted to our Product team and we are working to reduce the number of problems you are experiencing with talech.

5぀星のうち5の評䟡

Every time I have made contact with


Every time I have made contact with Talech customer service, I have received professional, polite, patient and knowledgeable assistance.

2020幎7月6日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thank you for taking the time to leave a review, Becky.

5぀星のうち5の評䟡

The system works well

The system works well. Any time I have had an issue the tech support has been most helpful and patient with me. Make sure you have a good cable wifi connection.

2020幎7月6日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thanks for your positive review, Heather.

5぀星のうち1の評䟡

Very poor payment system and


Very poor payment system and complicated support. We may start talking with Square system.

2020幎7月5日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thanks for taking the time to leave a review, Yamamoto. Sorry to hear about the difficulties you have experienced. A member of our Customer Success team will reach out to you soon.

5぀星のうち1の評䟡

Charging me double to add an app on


Charging me double to add an app on another ipad is robbery. Thinking about switching to square.

2020幎7月4日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Keith. Thanks for taking the time to leave a review. Sorry to hear about this issue. A member of our Customer Success team will reach out to you shortly.

5぀星のうち4の評䟡

I honestly really like talech

I honestly really like talech, but I do think they have small bugs in their system that make things really a pain to work on. But..the service techs are very willing to help get things figured out and I feel they are committed to resolving customer issues.

2020幎7月1日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thank you for your review, Denise. Sorry to hear about the issues you have experienced with some small bugs within the system. This can happen as our software regularly updates and integrates with other platforms that are regularly updating but if you experience any further problems, please do not hesitate to reach out to our Customer Success team who are available 24/7 on support@talech.com

5぀星のうち1の評䟡

So sad

I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad

2020幎6月30日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Bill. Sorry to hear this. A member of our support team will contact you shortly.

5぀星のうち2の評䟡

Huge inconsistencies in knowledge of


Huge inconsistencies in knowledge of customer service reps and "supervisors". Software updates initiate bizarre and frustrating bugs. On a separate issue, the online ordering platform, since roll out, has remained stagnant in it's relatively poor, beta-testing-style design.

2020幎6月30日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Elliot. Sorry to hear that you feel there are inconsistencies with our customer success team. We are constantly trying to enhance our support team and ensure that you receive a high standard of service any time you need to reach out. A member of our support team will reach out soon to help resolve some of the issues you have been experiencing.

5぀星のうち2の評䟡

Swapped pricing plans charged me for an


Swapped pricing plans charged me for an upgraded service I didn’t know about for more than a year which added up to quite a lot. When I found out they really did nothing but took me back down in level but still higher than my had signed up for and I didn’t get all the money back

2020幎6月30日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Curt. Sorry to hear this. A member of our support team will contact you soon to see how we can resolve the issues you have been having.

5぀星のうち2の評䟡

We keep having problems with the


We keep having problems with the system...stops working in the middle of our busiest times during the day, and it takes sometimes an hour to get the problem fixed. I can't tell you how much money we've lost because we could't process credit cards because our system was down.

2020幎6月30日
自発的なレビュヌ
talech ロゎ

talech からの回答

Hi Laura. Sorry to hear this. A member of our support team will contact you soon to see how we can resolve the issues you have been having.

5぀星のうち5の評䟡

Great system

Great system. I’ve been using it for a year & 1/2 and it’s been great for my business. easy to use and staff get it right a way.

2020幎6月18日
自発的なレビュヌ
talech ロゎ

talech からの回答

Thanks you for your review, Kevin.

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