Horrible customer service. I purchased a brand new bike and it was delivered this past Monday, it came with a bad battery. I reported this issue immediately and I keep getting the run around from cust... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confir... もっと見る
Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes. After as... もっと見る
企業が回答しました
I snuck in just before the Earth Day sale ended and got $110 off my V20 Pro. The only problem I had was that one of the front fender mounting holes had to be re-threaded, but I had the correct tap in... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything came
Everything came! Thank you for working hard. I appreciate your quick responses.
Ruby - Tamobyke Representative superstar
Had accident on bike and quite a lot of damage. On talking with Ruby at Tamobyke, they were very responsive and concerned not only about the bike, but the rider as well. They agreed to replace the entire bike to ensure "hidden" faults would not be discovered down the line. Very impressed with their service.
Must buy budget ebike (T73 pro)
It was an amazing bike. I bought the t72 pro and it the best. I got it off amazon. It goes 33.1 mph. I don't know the milage yet(haven't tested it). The back suspension can be adjusted to be soft. The front suspension is fine, but could be better. Otherwise it is an amazing bike and you should buy it.
Tamobyke ebikes are awesome!
I ordered 2 Tamobyke ebikes in Oct. They arrived on time and in good condition.
Had one issue with the kickstand and it was resolved in a super fast fashion. Very happy with their customer service.
The ebikes are working great so far and fun to ride.
As a business, I will do business with Tmobykesport.com again and I highly recommend them.
Great price and a great price.
It would be 5 stars, but when the bike is shipped, both tires are completely flat. The rear tire was popped outside the wheel. This meant I had to turn the bike upside down to get the tire inside the wheel and fill the tire to prevent it from popping out of the wheel. All the other bikes I have purchased fill the tires to prevent this issue and to make assembly easier. Other than that, great bike with a great price.
Fantastic bike and price so far so good…
Fantastic bike and price so far so good cant believe you can get everything and delivery for that price just beware that communication is not so good as said bike was out of stock and will send when in stock in a weeks time so waited the week and they emailed bike will be sent in next three days 20 minutes later it arrives by courier so overall very very happy and now my mates are going to order same bike v29 pro
V29 Pro bike
Bought this V29 Pro bike for my tall 13 yr old boy, 6'3" tall. He loves it. We had a couple of scratches on the back rim and they gave us $100 and a new rim. They don't speak good english but we were able to communicate and get things resolved. They do try. It's really a good bike for the money. It's not high tech but it works well. Good power, two batteries, nice display, good lights and brakes. Overall, we are very satisfied.
One fall of the bike and the forks got…
One fall of the bike and the forks got bent a little.
This is a great bike love it.
Arrived with defective wheel bearings
E-bike arrived pretty quickly but unfortunately came with defective wheel bearings. Currently waiting on a response from the warranty dept. Other than that, it's a super cool bike and seems really solid and well made.
They made it right…
Tires showed up flat but the company made it right and sent me out new tubes. The rest of the bike seems well built and it runs really well around my neighborhood.
Perfect gift!
Great for commuters, and for teenagers battery lasts a couple days decent speed
Tamobike review after long time
I order a tb 20 a 4 months ago and bike is good it all cost and functions but I got a problem my main wire was cut off and wen I went to bike repair they told me 300$ to fix it. I try to text Tamobyke support and after 3 days of texting them they give my case to AMZ and they say (Thank you for reaching out to us, and we’re very sorry to hear about the issue with your TB20 e-bike.
After reviewing the photos you sent, it appears that the problem is caused by a faulty main cable. To resolve this, we will be sending you a new main cable as a replacement. Once it is installed, it should fix the issue.
We will let you know the tracking number as soon as the replacement part has been shipped.
We truly appreciate your patience and understanding.
Best regards,
Violet).
After 2 days I got the wire for free and it fix my problem . The only problem with Tamobyke was time to get answer. I recommend this product and tamobike cares about there customers after long time.
my rate 4.5-5 Stars...
Hello
Hello, I purchased a t63 Tamobyke from Amazon. The bike is solid and the large comfortable seat make it a fun and comfortable ride. After a couple months i had an issue with the pedal. I called customer service and they were very friendly and eager to help troubleshoot my problem. I sent pictures and my order number and the sent replacement parts. I was not able to make repairs because i didn’t have the proper tools. They said they could send the tools or I could take to a bike shop and they would reimburse me. So I took to a local bike shop and after bike was repaired I emailed my receipt the next day I received my reimbursement! They are a great company and provide excellent customer service. I highly recommend this company and the products they sell. Thanks for all your help!!
They sold me a used bike!!!!
V20 Pro is a Nice Bike
I received my V20 Pro very quickly and assembly was pretty smooth. I watched a couple of You Tube videos and didn't have any issues... except for the tires. Tires were not inflated and I had trouble keeping the tire on the rim while inflating. I took the front tire by my local tire store and he showed me the trick. It would have been extremely easy assembly without that issue.
So I still have not rode my bike as of this post. Construction of bike looks really good and solid... really impressed so far. Hope to get the wheels on this weekend and take her for a spin.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








