Tamobykesport レビュー 

93
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Horrible customer service. I purchased a brand new bike and it was delivered this past Monday, it came with a bad battery. I reported this issue immediately and I keep getting the run around from cust... もっと見る

5つ星のうち4の評価

Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confir... もっと見る

5つ星のうち5の評価

Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes. After as... もっと見る

企業が回答しました

5つ星のうち5の評価

I snuck in just before the Earth Day sale ended and got $110 off my V20 Pro. The only problem I had was that one of the front fender mounting holes had to be re-threaded, but I had the correct tap in... もっと見る

3.8

ほぼ満足

TrustScore 5段階評価の4

93件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 33%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(93)

過去12か月のレビュー数: 80

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5つ星のうち1の評価

I contacted your company 2 days after I…

I contacted your company 2 days after I placed my order before the bike had shipped that I made a mistake. I ordered the wrong bike. I was suppose to order V20. I sent 3 or 4 emails and never heard back from you. I will never order again and would be buying many through the years.

2025年9月28日
5つ星のうち3の評価

The manual to build the bike was NOT…

The manual to build the bike was NOT user friendly, and the pictures were in black and white making it difficult to make out some of the details needed to execute the build. Also, I called the customer number and reach a woman that I could hardly understand due to her accent and not only could she not answer any of my questions or help me, she either hung up or the call dropped not once but two times. 1 week after having the bike, the bike tube popped and I was stranded and needed assistants!

2025年9月24日
5つ星のうち5の評価

Good bike

Good bike, good price! Easy to assemble! Very comfortable seat!

2025年8月27日
Tamobykesport ロゴ

Tamobykesport からの回答

Thank you for the awesome feedback! 😄Happy riding! 🚴‍♂️💨

5つ星のうち5の評価

The bike is great it does what I need…

The bike is great it does what I need it to takes me and my girlfriend all over the city

2025年8月27日
Tamobykesport ロゴ

Tamobykesport からの回答

Wow, we love hearing this! 😄 So happy our bike is helping you and your girlfriend explore the city together. Keep enjoying those rides and making memories! 🚴‍♀️💖

5つ星のうち5の評価

Great Ebike

Got here fast, great bike. We have 2 now

2025年8月26日
Tamobykesport ロゴ

Tamobykesport からの回答

thank you for your support! Wishing you many fun rides ahead! 🚴‍♂️💨

5つ星のうち5の評価

Bought a v20 pro and am extremely happy…

Bought a v20 pro and am extremely happy with my purchase. Sometimes when buying products you have to choose between buying on Amazon or direct from the company with a discount. I saved about 100 dollars going directly to tamobykes ports.com over Amazon. I had an issue with my tire, sent one email and they sent out a new part. Very happy with the build quality of my v20 pro.

2025年8月26日
Tamobykesport ロゴ

Tamobykesport からの回答

Thank you so much for your wonderful feedback! 😄 We’re thrilled to hear that you’re enjoying your V20 Pro and that our team could quickly help with your tire issue. Buying directly from our store not only saves you money but also ensures you get the best support.

Happy riding and enjoy every adventure with your V20 Pro! 🚴‍♂️💨

5つ星のうち5の評価

Family Fun for All!

I bought 4 Tamobykes for the family and its been awesome for the last two months we've had them. I know longer have to wake up and take my kids to school (they ride their bikes), we take family rides together to the beach, etc. and they've been great so far. I highly recommend.

2025年8月27日
Tamobykesport ロゴ

Tamobykesport からの回答

Wishing you and your family many more happy adventures together! 🚴‍♂️❤️💙

5つ星のうち1の評価

Tried to contact customer support and I…

Tried to contact customer support and I never received an answer

2025年8月26日
Tamobykesport ロゴ

Tamobykesport からの回答

We’re sorry for any inconvenience caused and appreciate your patience. As per your request, we have canceled your order and issued a full refund.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!🫶🏻

5つ星のうち1の評価

Got legos after paying for a bike

Make sure you keep the link to ANY tamobyke you buy because they sent an envelope of random legos and claimed it was a fraudulent seller but we have proof it was them using walmart.com

Walmart.com doesn't allow Marketplace Sellers to be "hijacked" then proceed with business as usual, but that is what TamobykeSport is alluding to.

I'd like to remind TamobykeSport that we still have ALL the emails from you AND Smart Ride Technology, Ltd verifying they are your official seller on Walmart.com and we have the original links used to make the purchase.

Reports have been made to the Federal Trade Commission and consumer reporting agencies in over 60 countries. All you had to do was send what was paid for.

Since our complaint to TamobykeSport regarding the theft of our money, I unsubscribed from TamobykeSport.com e-list. I have received an unsolicited confirmation to join the list again, as well as multiple marketing emails which are considered harassment at this point.

As readers here can see here, TamobykeSport is requesting us to post pix, a site which doesn't afford the capability to post screen shots (yet) when using a laptop, of the emails, our responses to the emails, and their RETORTS to the emails. There is a treasure trove of warnings not to do business with this company or their confirmed representatives.

This company clearly believes the Consumer is too stupid to align their experiential facts, too lazy to follow-up with corrective action, and an easy target for continuing international fraud. They have your address, your card payment information, and your contact information. What can a foreign entity do with that information? Does any consumer reading this post feel confident placing this information in Tamobyke's trust?

ALL they had to do was send a bike that was paid for; they sent FREE bikes of the same model for YouTube reviews- we FACTUALLY paid for ours and they sent fake legos!

To add More information, when the shipment was late, they said they'd be including a "large box" of extras at the time of delivery!! From China!!! <- This is how stupid they think buyers are.

They are dismissive of the facts, want to perpetuate their fraud away from the eyes of The Public, and intend to continue their deceptive practices.

We are MORE THAN HAPPY to "prove" our experiences in public as an honest and valiant effort to save other buyers from such a criminal and purpose-driven company which seems to deem itself out-of-reach of the Law.

For consumer's further consideration, when searching ANY third party seller, ask yourself why Tamobyke on Walmart.com and Amazon shows hundreds of sales- so very many sales- and so very few- less than 10- product reviews, like we wondered for the T16.

After our ordeal, Walmart.com refused to allow us to review our rip off. Proud owners cannot wait to post a wonderful review.

This is what consumers should know about TamobykeSport.

2025年8月17日
自発的なレビュー
Tamobykesport ロゴ

Tamobykesport からの回答

We’d like to kindly remind all our customers to purchase Tamobyke products directly from our official store to ensure authenticity and avoid issues.

There have been cases where third-party sellers (not authorized) send unrelated items and claim fraudulent activity. To avoid any confusion or inconvenience, please make sure to always verify that you are buying from our official store.

We rarely send marketing emails. Emails are only triggered when a customer added items to their cart multiple times. If someone has not subscribed, they will not receive marketing emails.

To help us verify this and resolve the matter accurately, we kindly ask that you provide screenshots or proof of your order showing that it was indeed purchased from our official store. This will allow us to confirm and take the necessary action.

5つ星のうち5の評価

Purchased the bike for my wife

Purchased the bike for my wife. She is 5,3 and a 110 pounds. The bike is perfect for her with lots of power. It even carried my son Inlaw who is 6,5 300 pounds with no problem. The bike came with a lot of extras and is really nice to look at. Couldn’t be happier

2025年7月26日
5つ星のうち2の評価

I am very upset with Tamobyke.

I am very upset with Tamobyke.
I ordered the bike on a friday through amazon. Paid $250 for shipping. On Amazon it says shipped, But on Fedex it says printed shipping label created which means nothing has been shipped.

I contacted Tamobyke in the morning of which took a whole day for a reply.
Temobyke explained that it's a delay because I ordered on a friday.

Delivery date 07/16/2025 - 07/182025
Shipping should be extremely fast as I live in the los angeles area and Tamobyke is located in El Monte Ca.

I check fedex tracking today, nothing still under printed shipping label, But amazon says shipped.

I'm very upset with this severely slow shipping, Don't make no sense and I live within 50 miles of Tamobyke. My ebike should be here 07/16/2025 of which I severely doubt.

Down right horrible shipping
I guess $250 shipping means severely slow shipping. Sickning.

2025年7月13日
自発的なレビュー
Tamobykesport ロゴ

Tamobykesport からの回答

Hi Vanlore, we’re truly sorry to hear about your recent experience and completely understand your frustration. This is certainly not the level of service we aim to provide, especially for a valued customer like you.

We would like to look into this matter immediately and provide a proper update for your order. Could you please kindly share your Amazon order number with us? This will help us locate your order in our system and assist you more efficiently.

We sincerely apologize for the delay and any inconvenience this has caused. Please rest assured we are taking your concerns seriously and will do everything we can to make this right.

Thank you for your patience, and we look forward to resolving this for you as soon as possible.

5つ星のうち1の評価
Tamobykesport ロゴ

Tamobykesport からの回答

We appreciate you taking the time to leave feedback.

We have checked our system and, unfortunately, we couldn’t find any after-sales email or support request associated with your order TB1754. We genuinely would like to understand what went wrong and how we can make things right.

Could you kindly let us know more about the issue you experienced? Your feedback is very important to us, and we are committed to improving our service.

Please feel free to reach out to us at support@tamobykesport.com

5つ星のうち5の評価

I ordered a rear rack for my V20 ebike

I ordered a rear rack for my V20 ebike. It is very well built and came early. It would be helpful if there were dimensions for the accessories on the website. I messaged them for the dimensions and they responded within a minute. Overall a great experience. P.S. I love the bike, really good quality and it looks badass. People are always complimenting how well it is made, and how awesome it looks...

2025年6月26日
Tamobykesport ロゴ

Tamobykesport からの回答

Thank you for the helpful suggestion about adding dimensions for accessories — that’s a great point, and we’ll work on improving that on our website.

We're always here if you need anything, and we truly appreciate you being part of the Tamobyke community!

Ride safe and enjoy the compliments — your bike is a badass 😎

5つ星のうち5の評価

TamoByke T73 Pro Max - get it!

I just received my TamoByke T73 Pro Max - its a beast! Fast, powerful and very well built. It looks awesome too. Best bang for buck in the market, for sure. This is my second TamoByke and Karly from customer service is amazing.

2025年6月26日
自発的なレビュー
Tamobykesport ロゴ

Tamobykesport からの回答

Wow — thank you for the fantastic review! We're so glad to hear you're loving your new TamoByke T73 Pro Max 💪⚡ We're proud to deliver bikes that are powerful, well-built, and great value for the price, and it's awesome to hear this is already your second TamoByke!

We'll be sure to pass your kind words along to Karly — she’ll be happy to know she made a difference in your experience.

Welcome back to the Tamobyke family — and happy riding! 🚴‍♂️🔥

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