Taskrabbit Delivery (formally Dolly) レビュー 

4,556
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The gentleman who brought my furniture upstairs, was very professional, courteous and completed the task in a matter of minutes, which was greatly appreciated. He even offered to take his shoes off u... もっと見る

5つ星のうち3の評価

The initial quote wasn't accurate and at the time of delivery I was asked to pay 3X as much. The app didn't take the approval for the additional cost. Tried contacting customer service and there was... もっと見る

5つ星のうち1の評価

Liked my eventual tasker, strongly dislike the company. I have had two pending charges for cancelled tasks still tying up my account for over one week. I reached out again today via their website and... もっと見る

5つ星のうち5の評価

I received my IKEA cabinets right on time. The delivery crew was very polite and handled everything with great care—they were super respectful of my new floors and carried all the boxes without using... もっと見る

企業情報

  1. 配送サービス
  2. ・
  3. 引越業者
  4. 宅配・配達サービス

Taskrabbit Delivery (formally Dolly) について

当該企業による記述

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

4556件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(4,556)

過去12か月のレビュー数: 2,408件

レビューを書く
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5つ星のうち3の評価

Mediocre service

I managed to move, and the movers themselves were helpful, but my original choice of truck was swapped to a van last minute (because they had no availability), with no credit back for the inconvenience. They also fail to disclose that tip will be asked at the end of the move

2026年8月29日
Taskrabbit Delivery (formally Dolly) ロゴ

Taskrabbit Delivery (formally Dolly) からの回答

Hi Giorgio, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

5つ星のうち4の評価

In-home delivery usually means the room I request.

I paid for in-home delivery with IKEA. The Tasker had to leave my delivery in my hallway, not the room requested because he could not figure out how to make it work. It was a little disappointing since other deliveries had been made with the same materials to the space that I requested. He did not seem to be able to think beyond bringing my delivery through my front door. Even that seemed like it was a bit of a challenge.

2026年9月4日
5つ星のうち1の評価

Poor communication and lack of following directions

The delivery driver left the couch on the front porch when I requested it to be delivered into the house. The driver also did not contact me when the couch was actively being delivered, so I did not know the delivery was happening until he had left and the automated message told me the delivery was complete 10 minutes after they had left.

2026年9月7日
5つ星のうち3の評価

The taskers were great but my…

The taskers were great but my interactions w the site were horrible after booking. I kept getting texts about my job w no way to get confirmation on details of my task either on the site or by texting back.

2026年9月6日
5つ星のうち5の評価

I highly recommend Taskrabbit for moving!

The truck showed up on time. The workers did a good job of taking everything I asked them to take and moving it to my new apartment in pouring rain and humidity and up 2 flights of stairs. They got the job done quickly and efficiently and nothing was broken or missing. It was a little messy but that is to be expected with the weather. The entire move took them about 3.5 hours. The movers were friendly despite less than ideal conditions.

2026年9月1日
5つ星のうち2の評価

No penalties for unprofessionalism

On our pack up - the movers arrived and did a good job but ended early and still pressured for a tip.

On my drop of the movers arrived, said they needed to run somewhere and would be right back - and then 90 minutes later they canceled the support on me which was 2 hours after they were supposed to to start because they had been 30 minutes late to begin with so then I had to unload my truck with just my wife and I while managing our 3 small kids.

I reached out to customer service but they told me there was nothing they could do - and because the packers had canceled I couldn’t give them a formal review to warn others about their unprofessionalism

2026年9月3日
5つ星のうち5の評価

Our movers were excellent

Our movers were excellent! This was a tough move with a lot of stairs on the hottest day of the summer. They handled everything with a great attitude and were complete professionals, taking great care to not damage anything! All arrived safe and sound. We highly recommend our movers!

2026年9月5日

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