Taste Bistro-patisserie レビュー 

Uhøflig og aggressiv behandling af gæster

Jeg har boet på gaden i over 2 år og er kommet forbi Taste Café mange gange, men efter min egen oplevelse – og efter at have læst andres anmeldelser – føler jeg desværre, at jeg må dele dette.

Min veninde og jeg satte os ved et bord til 4 personer, fordi vi ventede en tredje veninde, hvilket vi forklarede ejeren fra starten. Mens vi ventede, bestilte vi kaffe, og vores tredje veninde var på vej og ankom ca. 15 minutter senere.

Allerede efter omkring 10 minutter begyndte ejeren dog at råbe aggressivt af os og sagde, at hvis vores veninde ikke kom med det samme, skulle vi flytte os til et mindre bord. Der stod ingen gæster og ventede på bordet, så situationen virkede helt unødvendig og meget ubehagelig.

Det mest chokerende var ikke selve beskeden, men måden den blev leveret på. Man skal ikke råbe af betalende gæster. Det skabte så dårlig en stemning, at vi valgte at forlade stedet med det samme.

Jeg har siden læst flere anmeldelser med lignende oplevelser, og det virker desværre som et mønster. God service handler ikke kun om kaffe og mad – det handler også om respekt og almindelig ordentlig opførsel over for mennesker.

Der findes mange hyggelige caféer på samme gade, hvor man bliver behandlet langt bedre.

Farvel og tak.

The worst experience ever!

This was by far the worst experience I’ve had in a coffee shop. I ordered a cake and a coffee, and once I finished, I brought my used dishes to the cashier, something I usually do out of politeness.

Instead of a normal response, the person at the counter reacted aggressively. He raised his voice, saying that he never asked for help, that he didn’t know where to put the dishes, and that he now had to stop what he was doing because I brought them. I was completely taken by surprise and honestly didn’t know how to respond...and he kept yelling loudly and aggressively.

Trying to be courteous should never result in being shouted at!!! If customers are not expected to bring their dishes back, that’s perfectly fine, but it can (and should) be communicated respectfully. This was not the case here.

I don’t know whether this person was an employee or the owner. If it was an employee, I hope the owners take customer treatment more seriously. If it was the owner, then this place might want to rethink what hospitality really means.

I would not recommend this coffee shop to anyone who expects basic respect. There are much better options on the same street...with better products and, without a doubt, better service.