Great service on the phone, the young lady was very helpful, friendly & professional, as I had issues paying via the internet website! (could be my security on my PC,sorry) This tea has an exception... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Gorgeous well made teapot. Unique and interesting way of enjoying fresh tea. You won't be disappointed with their products. I purchased the plastic version for ease of travelling. The one thing to be... もっと見る
Ordered DIGEST tea as trying to make healthier choices and minimise coffee intact. Only used this week but feel less bloated and more relaxed. Never had any problems with your products always top qual... もっと見る
企業が回答しました
Absolutely love my Gravity Tea Pot! So easy to clean and makes the perfect brew. I am also in love with the 2 teas I purchased. Serenity is exactly that! A hug in a cup. The clear glass cup... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tavalon offers premium-grade, gourmet loose-leaf teas, as well as tea-based products, sourced from selected tealeaf farms by the in-house tea sommelier in NYC. Tavalon takes extreme care to ensure that our teas remain attractive to tea connoisseurs as well as being approachable to tea novices. All the blends have gone through over 200 focus groups and only those scoring an 8 out of 10, or higher, are released to the market, ensuring quality and relevant taste always remains the top priority.
連絡先
Unit 2, 3 Enterprise Street, 4214, Molendinar, オーストラリア
- 1300 892 703
- hello@tavalon.com.au
- tavalon.com.au
4.6
優良
542件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tavalon Australia からの回答
Thanks for sharing your feedback, it is highly appreciated. We apologise for the inconvenience caused by the courier. They are third party, however we always monitor and keep an eye on your parcel and lodge complains when needed, making sure your parcel is delivered safely and promptly. We always strive to provide the best service and the best products possible. Should you need any assistance please reach out to us. Looking forward to your next purchase!
Tavalon Australia からの回答
Thank you for sharing your feedback, we are happy to hear that you had a positive experience. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
The perfect tea pot with the perfect…
The perfect tea pot with the perfect tea
What more could you want…(?) I’m so loving my new gravity teapot
2022年3月21日
Tavalon Australia からの回答
Thank you for leaving a five-star review. We are happy that you like what you purchased. We will continue to provide excellent customer service and high quality products. Looking forward to your next purchase!
Easy transaction
Easy transaction. Prompt delivery. Product true to its descriptions. Will buy again
2022年3月19日
Tavalon Australia からの回答
Thanks for your feedback, it is highly appreciated. We always strive to provide the best products and the best service possible. Looking forward to your next purchase soon!
Tavalon Australia からの回答
Thank you so much for your feedback, it is highly appreciated. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
Great product
Great product! Will be ordering again.
Postage very speedy, and safely packaged.
2022年3月19日
Tavalon Australia からの回答
Thank you for your feedback, it is highly appreciated. Seeing our customers happy and satisfied make our job easier and we will always strive to provide the best products and the best service possible. Looking forward to your next purchase very soon.
Lovely tea from Tavalon
Tavalon is a professional and efficient business! And the tea is super delicious! I love the Australian breakfast tea blend the best!
2022年3月17日
Tavalon Australia からの回答
We are glad that you like what you purchased, thanks for sharing your feedback. We always strive to provide the best products and the best service possible. Should you want to explore other blends also, please feel free to reach out to us so we can assist you further. Looking forward to your next purchase!
Great service
Excellent service when my package arrived the tea cup was smashed i contacted Tavalon straight away and the cup was replaced immediately i cant wait to use my set. Thank you 😊
2022年2月25日
Tavalon Australia からの回答
We are glad that you let us know right away what happened and was able to resolve the issue immediately. Customer's satisfaction is our main priority and we always strive to provide the best service and the best products possible. Should you need further assistance, please do not hesitate to reach out to us. Looking forward to your next purchase!
Good quality tea and prompt delivery.
2022年2月24日
Tavalon Australia からの回答
Thanks for sharing your feedback, we are glad that you received your order on time. We always keep an eye on every order, making sure they are promptly delivered. Looking forward to your next purchase!
Gravity Teapot
Adore the Gravity Teapot, so easy and simple to use, no mess and no drips.
Looking forward to trying many of your products!
2022年2月20日
Tavalon Australia からの回答
We are glad that you like the teapot. It is one of our best sellers- best paired with Tavalon loose leaf teas. We have a lot of different options you can choose from that will surely fit your needs. Feel free to reach out to us should you need assistance exploring your options. Looking forward to your next purchase!
Tavalon Australia からの回答
We are glad that you like the teapot, thanks for sharing your feedback. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
The cup is amazing
The cup is amazing, just enough for one, not terribly keen on the tea though, but it's fine for matcha and my leaf tea, good product, would recommend
2022年2月18日
Tavalon Australia からの回答
Thank you for sharing your feedback, it is highly appreciated. We always strive to provide the best products and the best service possible. Should you need any further assistance, please feel free to reach out to us anytime. Looking forward to your next purchase!
Very Happy
I was Very happy with how QUICK the item was delivered from when I ordered the item and how it was Packed in a safe and secure way to ensure there would be Nil Damage . Thank You from Stephen Moyle.
2022年2月7日
Tavalon Australia からの回答
Thank you so much for taking the time to share your feedback, it is very much appreciated. We always strive to provide the best products and exceptional customer service. We here to assist you all the time. Looking forward to your next purchase!
Great Invention
I absolutely love my gravity feed teapot. It makes it so easy to brew my herbal teas and because it is so easy I am drinking more.
2022年2月6日
Tavalon Australia からの回答
Thanks for taking the time to share your feedback, it is well appreciated. We always strive to provide the best products and the best service possible. We have wide selection of loose leaf teas that will surely suit you best, should you need assistance please do not hesitate to reach out to us anytime. Looking forward to your next purchase!
The most ingenious pot ever.
This is a game changer for brewing tea/herb. Extremely convenient to use and no hassle.
So happy with purchase. Hi 😊
2022年2月3日
Tavalon Australia からの回答
We're glad that you like what you purchased, thanks for sharing your feedback. We always strive to provide the best products and exceptional customer service. Looking forward to your next purchase!
Tavalon Australia からの回答
Thank you for sharing your feedback, we're glad that you like what you purchased. Feel free to reach out to us anytime should you need any assistance. Looking forward to your next purchase!
Item arrived in no time
2022年1月20日
Tavalon Australia からの回答
Thanks for sharing your feedback, we are glad that your order arrived quickly. We always keep an eye on every order to make sure it is delivered on time. Looking forward to your next purchase!
Kept in constant contact about…
Kept in constant contact about delivery. Excited to start using.
2022年1月13日
Tavalon Australia からの回答
Thanks for your feedback, it is appreciated. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
This is the second time I have ordered…
This is the second time I have ordered from Tavalon teas. Both times I have been very happy with the website, with my order, and what I’ve ordered. Packed beautifully, and neat and tidy. It has been lovely to use there products.
2022年1月11日
Tavalon Australia からの回答
We are so glad that you are happy with your orders, thank you for sharing your feedback. It is very much appreciated. We will continue to provide the best products and the best service possible. Looking forward to your next purchase!
Lovely tea ☕️ 🫖
2022年1月8日
Tavalon Australia からの回答
Thanks for your feedback, we always strive to provide the best products and the best service possible. Looking forward to your next purchase!
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