Initially there was a packing mistake with me being sent the complete wrong item. Just a regular human mistake which is common across any business, so i was not overly annoyed. The reason i am still r... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time ordering from this company. Ordered on the Monday, arrived on Wednesday all well packaged. Great sampler selection available. Couple of the ones must have been out of stock so company... もっと見る
企業が回答しました
I had expected delivery next day by DHL. The order was sent by royal Mail who proved as suspected to be totally unreliable. Meaning delivery took 4 days and we need to collect from their offices!
企業が回答しました
Given my recent concerns over shipping from the EU, I was hankering for a Nicaraguan gordo. Being the only UK retailer I'd found to fulfil my needs, I took a chance on a new venture. Boy, did... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Cigar Holder is a professionally managed cigar shop, manufacturer, and supplier of handmade leather goods such as cigar leather cases and holders. We pride ourselves on product quality and strong customer service.
連絡先
Landmark House, 1 The Broadway, IG10 2FA, Loughton, 英国
- 07932760924
- contact@tchcigars.com
- tchcigars.com
4.7
優良
376件のレビュー
最近のレビュー依頼の記録はありません
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The Cigar Holder Ltd. からの回答
Hello Simon,
Thank you for the fantastic feedback! It’s wonderful to know you appreciated the price, swift delivery, and the extra cigar holder. We’re delighted to have made a great impression and look forward to your next visit!
All the best,
Nico
Great service and communication
Great service and communication. Was very excited to get some cigars that are hard to come by here in the states. Thanks!
2024年9月25日
The Cigar Holder Ltd. からの回答
Hello Michael,
Thank you for your fantastic feedback! We're thrilled you found those rare cigars and had a great experience with us. Bringing these unique finds to our customers in the States is truly rewarding—enjoy!
All the best,
Nico
Great experience
Pretty fast delivery! Surprised they had what I was looking for. I would definitely shop here again!
2024年9月8日
Great and easy to use website
Great and easy to use website. My only negative comment would be that quite a lot of stock was missing.
2024年8月19日
Excellent company and service
Used The Cigar Holder on a whim as it was local and I needed a gift quickly. The communication was excellent, they do a concierge delivery and it was all excellent. We had a small issue with the colour of the product, to which The Cigar Holder quickly attended to and fixed our issue. Completely satisfied and will use again for sure!
2024年8月19日
First time I have used this company
First time I have used this company, website was easy to navigate. Good selection of products.
Speedy delivery in secure packaging.
2024年8月18日
Amazing service as always
Amazing service as always. Above and beyond to rapidly meet last minute requests!
All the cigars were perfectly kept too.
Brilliant business.
2024年8月17日
Never disappointed with these guys
Never disappointed with these guys, never too much trouble to give advice and go the extra mile. Excellent delivery service.
2024年7月27日
Wow what a great cigar company
Wow what a great cigar company, my first order was placed and received in the same day , with a free cigar holder gift, everything came well packaged and the cigars are devine
Many thanks to the cigar holder you've made a new regular customer!!
2024年6月26日
自発的なレビュー
The Cigar Holder Ltd. からの回答
Hello James,
Thank you for your feedback! We're pleased to hear that you consistently enjoy our fast service. Your ongoing support means a lot to us, and we look forward to serving you again soon.
Best regards,
Nico
Absolutely brilliant service
Absolutely brilliant service. I ordered one of the samples, and it arrived the same day. They responded to my questions quickly, and they were very helpful. I am so happy I found this company. I plan to order again soon. Tom 😊
2024年6月12日
自発的なレビュー
The Cigar Holder Ltd. からの回答
Hi Tom,
Thank you for your kind words! We're thrilled to hear you enjoyed our service and that your sample arrived promptly. Your satisfaction is our top priority, and we're glad we could assist you. We look forward to your next order!
Best regards,
The Cigar Holder Team 😊
Very good
Excellent, I ordered on a Friday morning and the cigars all arrived the next day.
Cheers peeps
2024年6月7日
The Cigar Holder Ltd. からの回答
Hello Paul,
Thank you so much! We're delighted to hear that your order arrived promptly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon.
Cheers,
Nico
Superb service
Superb service. Ordered, dispatched and received same day. There was an issue with the order that was sorted out promptly and with no quibbles. Excellent vendor and I look forward to using them again
2024年5月31日
The Cigar Holder Ltd. からの回答
Hello Matt,
Thank you for your kind review! We're delighted to hear you received your order on the same day and that we could promptly resolve the issue to your satisfaction. Providing excellent service is our top priority, and we appreciate your support. We look forward to serving you again in the future.
Best regards,
Nico
The Cigar Holder Ltd. からの回答
Hello Alex,
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently enjoy our cigars and service. Your support means a lot to us, and we look forward to continuing to provide you with an exceptional experience.
Best regards,
Raz
Fantastic service!
Fantastic service!
My order was delivered to my door within 2 hours.. impressive!
Thanks.
2024年5月11日
自発的なレビュー
Excellent
Good selection, prices are great. First time customer, but I will definitely be ordering again.
2024年4月1日
Great Cigars!
Very knowledgeable, great customer services and most important of all... great tasting cigars!
2024年1月26日
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