I bought a belt 2 years back. They sent me the wrong size, I contacted the multiple times, no response. Fast forward to this year, I bought the mechanical pencil (3 pieces) and the quality is just... もっと見る
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レビュアーのコメントを見てみましょう
I made an order of an Ultimatum bag in 2020 and I’m still using it in 2026 on a daily basis. I‘m impressed with the bag‘s quality and the style - I’ve been approached by strangers a number of times as... もっと見る
It’s a good bag, great design. It does seem that the material is not as robust and resistant as you would expect, the leather easily gets scratched or marked. The manufacturer should either use a diff... もっと見る
企業が回答しました
Thank you Alex and Team, Today I unpacked my long anticipated and much appreciated Ultimatum Bag. Packed with all the add-ons in one box, delivered exactly as the couriers said (tracking w... もっと見る
企業情報
当該企業による記述
Our goods are thought out and designed to make our daily journeys and experiences more efficient and enjoyable. That is why we aim to craft all Tefors goods to blend seamlessly with our lifestyles, both on the paved city streets as well as on those longer journeys of discovery.
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ネガティブなレビューの 14%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stylish, Comfortable, and Premium Quality!
These Loafers from Tefors are simply amazing! The craftsmanship is top-notch, and the materials feel premium. They are super comfortable right out of the box—no breaking in needed! Perfect for both casual and formal wear, they add a touch of elegance to any outfit. I’ve worn them all day without any discomfort. Highly recommend for anyone looking for a stylish and high-quality pair of loafers!
Perfect Blend of Style & Functionality!
I absolutely love my 2Face Backpack from Tefors! The design is sleek and modern, making it perfect for both work and travel. It’s incredibly spacious with well-thought-out compartments, and the quality is outstanding. The materials feel premium, and the durability is impressive. I’ve received so many compliments on it already! Highly recommended for anyone looking for a stylish yet practical backpack.
Absolutely Worth It!
I recently purchased the Mega Pack Ultimatum from Tefors, and I couldn’t be happier! The quality is top-notch, and the value for money is unbeatable. Everything in the pack exceeded my expectations, from durability to performance. Shipping was fast, and the customer service was excellent. If you're on the fence about getting this, don’t hesitate—it's totally worth it! Highly recommended!
Fantastic Customer Service & Product
Had a minor issue with my order, but Tefors’ customer service handled it perfectly. The 2Face Backpack is an absolute gem—well-designed, premium leather, and super practical. If you’re considering buying, just go for it!
A Backpack That Stands Out
The 2Face Backpack is sleek, durable, and incredibly practical. Whether for daily use or travel, it handles everything effortlessly. The leather ages beautifully, and the compartments keep everything organized. I couldn’t ask for more!
Best Backpack I’ve Owned
The 2Face Backpack is incredible—stylish, spacious, and super comfortable to carry. I use it for work and weekend trips, and it fits everything I need. Love the leather finish, and the quality is top-notch. Highly recommended!
Minimalist & High-Quality
Bought the Urban Bag and Minimalist Wallet, and I’m in love! Both are sleek, lightweight, and well-crafted. The leather feels premium, and the wallet holds everything I need without being bulky. Will definitely be shopping here again!
Worth Every Penny!
I was hesitant to buy a leather bag online, but Tefors exceeded my expectations. The Black Saffiano Ultimatum Bag is stunning—durable, elegant, and spacious. I’ve been using it daily, and it still looks brand new. Definitely a great investment!
The Perfect Bag for Work and Travel
I got the Tefors Ultimatum Bag, and it’s been amazing for both work and travel. The leather feels premium, and the expandable feature is a game-changer. Fits my laptop, documents, and even an extra outfit when needed. Stylish yet practical—exactly what I was looking for!
Super happy with my new Black & Olive…
Super happy with my new Black & Olive Ultimatum bag and I’m glad I didn’t get scared off by some reviews on Trustpilot and Reddit. I was hesitant to buy such an expensive bag that ships from China but it was well worth the price and wait. The quality of the bag is exactly what I hoped and paid for. It is a clever, well thought out and well constructed design.
I already knew it would be a heavy bag due to the leather and metal zippers so it is important to understand that before buying. The compression cubes also add quite a bit of weight but I appreciate how they’re customized to the exact size of the backpack.
I highly recommend buying the Expedition straps if you plan on wearing it as a backpack. Definitely more comfy than the default straps.
One small critique is that the black leather appears to have been changed to a Black Saffiano leather later in production even though the website clearly shows photos of a matte black leather—-not a big deal to me as it’s still a beautifully made bag.
Other modifications/updates that are not on the website include the “T|F” logo on the front and back of the bag has been changed to “TEFORS” and the hidden luggage strap has been changed from just elastic to a sturdier elastic reinforced with a seatbelt strap material.
I was prepared for a long wait on shipping and delivery (possibly longer than a month) but it only took 2 weeks to arrive from China to the US west coast. I emailed customer service and they got back to me promptly with a thorough, polite response within 24 hours.
Really nice bag with fast delivery to…
Really nice bag with fast delivery to Europe! :)
Sorry to say…….
……. but I haven’t recieved anything yet.
I ordered 27. december 2024, and my money was withdrawn from my bankaccount the 2. january 2025. I have asked about it twice, and recieved a very polite answer about the time for the delivery.
Tefors must have known that the bag was out of stock when I ordered, and that the chinese new year also would affect the delivery time.
Tefors told me in the last answer, that I - if everything goes well - can expect recieving my bag mid february.
Tefors have had my money for more than one month when I hopefully recieve my bag. Thats not good enough.
Great product and service!
Do Not Order anything from Tefors !!!!!
Ordered the product November 6th (paid for) and today December 24th there is still no trace of it. Numeres contacts with their supporters promising this and that have resulted in nothing. I just reported this to Mastercard and made a claim for a refund. Mastercard Will then deal with Tefors.
My dad loves his La Marque quadrum pen…
My dad loves his La Marque quadrum pen 💙. I bought him the pen and pencil and ever since, those are the only instruments he writes with 😅. He says they’re classy & timeless.
Tefors’ Ultimatum Bag is truly…
Tefors’ Ultimatum Bag is truly ultimate!
I first heard about this bag when I had a catch up with friends I haven’t seen in a while and I was captivated by its unique design! I use it as my everyday office bag and I even carry it with me when I travel because it has organizers and lots of storage spaces.
I’d like to commend your customer service team as well as I got to have a quick resolution when I had an issue with my bag’s strap.
I’m looking forward to try your suede loafers this holiday as well for my holiday events.
Nice customer service
Nice customer service. The product is great and I think the pen will stay with me for long long long time
Tefors Turned My Surprise Plans into Reality!
If surprised and happy had a face, it would be mine! I ordered the Ultimatum Mega pack for my hubby's birthday, and it literally took 10 days to get to us in Nairobi, Kenya. Right on time for his birthday!!!!!!
A huge shoutout to John from Tefors! He was A1! He took me through the pre-purchase process in terms of choosing a perfect birthday gift and helping me track my order. The customer support is definitely a 20 out of 10.
I'm very happy and ready to order some Christmas gifts for my fam! Thanks a bunch!

Tefors からの回答
Worst customer service - Horrible shipping
Tefors bags might look cool. However, the customer service does not match the looks. The main issue is that this company does not use any major shipping company in the US. As a result, they contract their shipping out to lesser know and smaller shipping companies that are not well known or good.
In my case, the bag was left out in the wrong place and was stolen.
Normally, for most US companies, this would not be a problem. However, when I reached out and explained (based on the images that the shipping company had provided and how they clearly left the package at the wrong place) they simply did not respond to my email (not that they denied or rejected my claim but simply ignored). I followed up three more times and got a response from "John" saying he would get back to me by the EOD..... again, completely lied and ignored my email.
I would be very very very cautious buying this bag because their customer service is very poor. If there are any issues with the bag, you will be given zero support. The customer service is unlike anything I have seen in the US. IT seems like most of their positive reviews are written by their own associates.

Tefors からの回答
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