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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... もっと見る

5つ星のうち5の評価

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... もっと見る

5つ星のうち2の評価

Bonjour, J’ai commandé un test couple à 65€ début janvier et le montant a été débité mais je n’ai toujours pas reçu mes résultats… cela fait plus d’un mois! J’ai envoyé plusieurs mails en France, e... もっと見る

5つ星のうち5の評価

It was very interesting finding out what my intolerances are .. there is a 24 page list of all sorts not just food , so it makes sense when your body reacts to eating certain things .. I did have a lo... もっと見る

企業情報

  1. フィットネスと栄養のサービス

Test Your Intolerance について

当該企業による記述


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 72%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Issues with delivery

Initially delivery did not arrive
When I spoke to someone they quickly arranged to send another set out
However, it was a couples set I booked and when they resent it they only sent for one person.
They did then send another pack for my partner

Although the delivery was not great the errors were dealt with quickly and professionally

2025年6月20日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Nicole,

Thank you for sharing your experience. We’re pleased to hear that your test kit arrived quickly and that Shawn was able to resolve the activation code issue for you in just a few minutes. We’ll be sure to pass along your kind words to him, and we hope you find your son’s results helpful once received.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Easy to complete

Easy to complete, very comprehensive list of my intolerances.
It did take over 2 weeks to come back to me, maybe I should have paid the extra and got results back in a couple of days.

2025年7月1日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Gill,

Thank you for sharing your experience. We’re glad to hear you found the process easy and that the results provided a comprehensive overview of your intolerances. We’re sorry to hear the turnaround time felt longer than expected — we do offer an express option for faster results, and we appreciate your feedback as it helps us improve our service.

Customer Service Team,

Sensitivity Check

5つ星のうち1の評価

This test was sent back to them over a…

This test was sent back to them over a month ago and heard nothing back even after numerous e mails not good

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello Shirley,

Very sorry for the lack of communication, any delays caused.

We can see that the results were already sent out to you on the 19th of Aug. A member of the team will resend the results for you, if there is any further issues please let them know and we will do our best to resolve this for you.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Fast

Easy , convenient

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Shukhrat,

Thank you for your feedback. We’re so pleased to hear that you found the process easy and convenient. Your kind words are much appreciated.

Customer Service Team,

Sensitivity Check

5つ星のうち5の評価

A very satisfactory experience.

Clear instructions, easy to take sample, results were returned promptly. Results were very comprehensive. Overall a very satisfactory experience.

2025年6月23日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Miss Christine,

Thank you for your detailed feedback. We’re delighted to hear that you found the instructions clear, the sample process easy, and that your results were returned promptly. It’s great to know that you found the results comprehensive and that your overall experience was so positive.

Customer Service Team,

Sensitivity Check

5つ星のうち5の評価

Very pleased with the kit

I knew I had a gluten/wheat intolerance, and was struggling with other food stuffs. This test has confirmed those, and given me insight to other foods which I hadn’t realised could/do react for me

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Edwina,

Thank you for sharing your experience. We’re so pleased to hear that the test confirmed your known intolerances and provided you with new insights into other foods that may be affecting you. It’s wonderful to know the results have given you greater clarity and understanding.

Customer Service Team,

Sensitivity Check

5つ星のうち5の評価

This is a good test…

Made me realise what I was intolerant to. All made sense.

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello,

Thank you for your feedback. We’re so pleased to hear that your results gave you clarity and helped you better understand your intolerances. It’s wonderful to know the information made sense and has been useful for you.

Customer Service Team,

Sensitivity Check.

5つ星のうち1の評価

Have yet to get the results

Have yet to get the results, seems to have been a very long drawn out process, I thought I was maybe being impatient but the fact you are asking me for a review suggests you think I have something to review!

2025年8月29日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Debbie,

Our system shows that your results were released on the 1st of September. Please note that there is time taken for the sample to make it to our labs and also time for us to process them. The review is for the service you would have received at the point you contacted us.

Thank You,

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Great service

Great service

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re glad to hear you found our service great and appreciate your support.

Kind regards,
Customer service team

5つ星のうち5の評価

Easy to use

Easy to use, results a re quick and the retest is a great addition. A good indicator on health that guides you to making the right choices.

2025年6月30日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re glad to hear that you found the test easy to use, appreciated the quick results, and value the retest option. It’s wonderful to know the results are helping guide your health choices.

Kind regards,
Customer service team

5つ星のうち5の評価

Very quick and helpful communication by…

Very quick and helpful communication by Avery. Thanks

2025年8月29日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re delighted to hear that Avery provided quick and helpful communication. It’s great to know your query was resolved efficiently.

Kind regards,
Customer service team

5つ星のうち5の評価

Angel was a great help

Angel was a great help. Very efficient and pleasant to work with.

2025年8月28日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re glad to hear that Angel was efficient, pleasant, and provided the support you needed. It’s wonderful to know your experience was a positive one.

Kind regards,
Customer service team

5つ星のうち5の評価

I gave jess a 5 star because he helped…

I gave jess a 5 star because he helped my sort out my question about my order number as I couldn't find it any where in stead of telling me to go on the Web site and find it my self he actually typed it in for me to make my life easier

2025年8月27日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re delighted to hear that Jess went above and beyond by personally providing your order number rather than directing you to search for it yourself. It’s great to know his support made the process easier for you.

Kind regards,
Customer service team

5つ星のうち1の評価

I did not receive my test in the mail

I did not receive my test in the mail. The money was paid in full up front. After several attempts to contact someone, I was unsuccessful. Also tried to get my money back, but to no avail. Very disappointed.

2025年2月16日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for sharing your experience. We are sorry to hear about the frustration caused. I’ve checked and can confirm that your order was for our digital test, which does not involve a physical kit being mailed. Instead, you receive a digital submission form by email with instructions on how to take and return your sample. Sometimes this email can land in the spam or junk folder.

Please reach out to our 24/7 live chat team with your order details, and we’ll immediately resend your submission form and ensure you can complete your test without further delay.

Kind regards,
Customer service team

5つ星のうち5の評価

Answered my query promptly

2025年8月25日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re glad to hear that your query was answered promptly and that you received the support you needed.

Kind regards,
Customer service team

5つ星のうち5の評価

Contacted company this morning about…

Contacted company this morning about receipt of my specimen
I engaged with a very helpful Cameron who was very polite and gave me the information I required
No waiting around . Excellent customer support

2025年8月25日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re delighted to hear that Cameron was polite, helpful, and able to provide the information you needed without delay. It’s great to know you had an excellent customer support experience.

Kind regards,
Customer service team

5つ星のうち1の評価

I don't know what to do with the…

I don't know what to do with the information that I have been given. It would be helpful to tell me how to proceed.

2025年6月16日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. If you’re unsure how to proceed, please reach out to our 24/7 live chat team via the link on our homepage, and we can assist you straight away.

Kind regards,
Customer service team

5つ星のうち5の評価

The Results were really quick and…

The Results were really quick and really informative. Everything that the results came back with made total sense with the effects that came along with it.
I will continue to make lifestyle changes and hopefully notice a difference and retake the test again in 4 weeks!

2025年6月23日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Thank you for your feedback. We’re delighted to hear that you found your results quick, informative, and consistent with what you were experiencing. It’s great to know you’re taking steps to make lifestyle changes, and we look forward to supporting you when you retake the test in a few weeks.

Kind regards,
Customer service team

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