The Hearing Care Partnership レビュー 

1,931
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The most thorough hearing test I have had. Michael Clements explained what every part of the test was for and made sure I was comfortable with the various equipment. He then went through the test res... もっと見る

5つ星のうち5の評価

Was put at ease at the beginning of the appointment and all the way through. Thorough examination of ears. Hearing test was the best I’ve ever had. Hearing test results was explained. Didn’t... もっと見る

企業が回答しました

5つ星のうち5の評価

Mohammed Faisal at Moseley in Birmingham was extremely friendly and listened to my issues and made me very comfortable what the problem was. He explained what he was going to check which was ea... もっと見る

企業が回答しました

5つ星のうち5の評価

Really excellent service from Naimul. He was incredibly helpful, informative and professional throughout, and took the time to explain everything clearly rather than making the appointment feel ru... もっと見る

企業が回答しました

企業情報

  1. 補聴器専門店
  2. 聴覚学者

当該企業による記述

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


連絡先

4.8

優良

TrustScore 5段階評価の5

1931件のレビュー

5つ星
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3つ星
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,931)

過去12か月のレビュー数: 205

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5つ星のうち5の評価

I had my appointment in Looe

I had my appointment in Looe, Cornwall and Rachel was amazing. She put me immediately at ease, explaining everything that was going to happen. While going through my test, Rachel was very clear about what the test was looking for and afterwards explained in detail what the results meant, answering all my questions with ease. I would highly recommend Rachel and have already booked in for my appointment next year!

2026年5月6日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear that you had such a positive experience with Rachel during your appointment in Looe, Cornwall. Rachel is fantastic at making patients feel at ease and explaining things clearly. It's great to hear that you've already booked your next appointment for next year. We appreciate your recommendation and look forward to seeing you again!

5つ星のうち5の評価

I really recommend this practise

I really recommend this service highly, Aphra is really thorough and gave me great advice and help with a tinnitus issue.
I have felt well looked after and very reassured, it's the gold standard for your ears!

2026年5月5日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thank you so much for your glowing review! We're thrilled to hear that Aphra provided you with such thorough and helpful advice for your tinnitus. Knowing that you felt well looked after and reassured means a lot to us. We aim to provide a gold standard service for your ears, and we're delighted that you recommend us highly. If you ever need further assistance, just let us know!

5つ星のうち5の評価

Great care and service

Prompt, courteous and professional service again from Faisal in his new location at Andrew Martin Opticians in Mere Green.
Great that he stays local for continuation of care for me, much appreciated.

2026年5月1日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thanks for sharing your experience with us! We're thrilled to hear that Faisal provided you with prompt and professional service at our new location in Mere Green. It's fantastic to know that you appreciate his dedication to ensuring continuity of care for you. Faisal and the team will be delighted to receive your positive feedback.

5つ星のうち5の評価

Saeed is wonderful!

Saeed is wonderful!
Went for a hearing test, some advice about potentially needing hearing aids and to have my ears syringed.
Over 2 visits I found Saeed to be so friendly and welcoming. He was also very knowledgable and explained everything really well.
His laid back but professional manner is what will make me return to The Hearing Care Partnership again.

2026年5月1日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear that you had such a positive experience with Saeed during your visits for a hearing test and advice. Saeed's friendly and knowledgeable approach is truly valued here at The Hearing Care Partnership, and we're so pleased you felt comfortable and well-informed. We look forward to welcoming you back on your next visit!

5つ星のうち5の評価

Faisal made a first class job of…

Faisal made a first class job of providing my first hearing aids, and today was the first 6-monthly check up. All has gone perfectly and the company has given brilliant support. Hearing aids are a large expenditure but I have every confidence that this very professional and caring company will give any support that might be needed.
Note that the address has recently moved to Perspective opticians in Knowle.

2026年4月30日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience with Faisal and our team at Perspective Opticians in Knowle! It's great to know your first hearing aids have been a success and that the 6-monthly check-up went well. We're here to provide any support you may need along the way. Thank you for choosing us for your hearing needs!

5つ星のうち5の評価

An enjoyable experience!

There were a range of factors that I was delighted with at the The Hearing Care Partnership but primarily the professionalism of all staff from reception to the specialists.
The specialist, Celeste, was extremely knowledgeable and made the journey along the range of hearing tests through to setting up the hearing aids a pleasure.
This has resulted in hearing aids matched to the issues I have and now I'm able to hear and enjoy conversations, music and listening to nature again. Many thanks!

2026年4月28日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience with us at The Hearing Care Partnership! It's wonderful to know that you found Celeste to be extremely knowledgeable and that your journey from testing to setting up the hearing aids was a pleasure. We're delighted that you're now able to enjoy conversations, music, and the sounds of nature again. Thanks for sharing your feedback!

5つ星のうち5の評価

Thorough and Professional

The whole experience was very pleasant, thorough and professional. Every step was clearly explained and all questions answered. I'm very pleased that my ear is now wax-free and I can hear clearly again :). Thank you Emily!

2026年4月29日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear you had such a positive experience with us, and we're delighted we could help you with your ear health. Emily and the team will be delighted to hear your feedback. If you ever need further assistance, just let us know! We're always here to help.

5つ星のうち5の評価

Professional Service

I saw James for ear wax removal at the Romney Marsh clinic and the whole process was professional and painless. James was understanding of my medical history and communicated everything perfectly. Will be my go-to from now on!

2026年4月28日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience at our Romney Marsh clinic with James! It's great to know that the process was professional and painless. James will be delighted to hear your feedback. We look forward to being your go-to choice for ear wax removal in the future!

5つ星のうち5の評価

Friendly and professional

I had an ear impression appointment with Faisal at Jones Opticians and he was really personable and thorough. Great guy and great appointment!

2026年4月28日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thanks for your lovely review! Faisal and the team at The Hearing Care Partnership are thrilled to hear about your positive experience during your ear impression appointment. It's great to hear that Faisal was personable and thorough. We're delighted you had a great appointment!

5つ星のうち5の評価

Fantastic

Jacqueline was highly professional and friendly. I was nervous as i have never had my hearing checked and she made me feel at ease ! Lovely person and great service , my husband is booking in next xx

2026年4月27日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thank you for taking the time to share your positive experience, we're thrilled to hear that Jacqueline made you feel at ease during your appointment. We're glad to hear that you found her professional and friendly. Jacqueline and the team will be delighted to hear your feedback. We look forward to seeing your husband at his appointment soon as well!

5つ星のうち1の評価

I paid more for my hearing aids than I…

I paid more for my hearing aids than I could have got similar ones elsewhere. I was happy to do this because I was promised a good service which hasn't happened. I wouldn't use this company again and obviously wouldn't recommend that you do either.

2026年4月24日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thank you for taking the time to let us know where we didn’t meet your expectations. I’m pleased to confirm that your audiologist has now been in touch and has scheduled your next appointment.

We apologise for the error with our patient recall system on this occasion and will ensure that your six-monthly appointments are booked consistently moving forward.

5つ星のうち5の評価

Biilal at the Hearing Care Partnership…

Biilal at the Hearing Care Partnership in Essex was very thorough, knowledgeable, friendly, professional and kind.
He ensured all the wax blocking my ears was removed.
The service was fantastic and Bilal was too

2026年4月24日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience with Bilal at The Hearing Care Partnership! Bilal and the team will be delighted to hear your feedback. We're glad he could help remove the wax blocking your ears and provide friendly and professional service. Thanks for sharing your kind words!

5つ星のうち5の評価

Well pleased with my visit.

Well pleased with my visit to The Hearing Care Partnership in Uckfield where audiologist, Antonio sorted out my blocked ears.
He was very reassuring and efficient about everything explaining and showing the pictures of the blockage before and after treatment etc.
The whole experience was something else.
I would definitely recommend Antonia and team.

2026年4月23日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience at The Hearing Care Partnership in Uckfield! Antonio and the team will be delighted to hear your feedback. It's great to know that you found the visit reassuring and efficient. Thanks for recommending us!

5つ星のうち5の評価

JAY ABBOTT

I attended my 6 monthly check up today & can't praise Jay enough. He is so friendly, patient & caring making sure I am comfortable with my hearing aids & sound level. I am prone to a building up of ear wax & he always checks to make sure if this needs to be removed at no extra cost. Such a good follow up service. So nice to have someone who obviously loves his job & does it so well.
Sheila Brown

2026年4月21日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience at your check-up with Jay! It's wonderful to know that he took such good care of you and ensured you were comfortable with your hearing aids. We truly appreciate your kind words and we're here for you whenever you need us.

5つ星のうち5の評価

Brilliant service 😀

Visited the Padstow branch today to ask for a hearing aid repair (to a hearing aid supplied by the NHS, not The Hearing Care Partnership). Rachel there was really helpful, and sorted the repair straight away - and was kind enough not to charge me. Am very grateful.

2026年4月21日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience at our Padstow branch! Rachel and the team will be delighted to hear your feedback. Thank you for sharing your kind words - we're always here to help with your hearing aid needs.

5つ星のうち5の評価

What wonderful customer experience from…

What wonderful customer experience from Mohammed Faisal in Knowle. He was very warm, caring knowledgeable and approacheable - an outstanding representative of your company. From the start of this journey Mohammed clearly explained the various processes regarding my ear products, always in a friendly and understanding way, nothing ws too much trouble.At a time of concern he was very understanding. It is delightful to find such good customer service still exists. The products are excellent. I would highly recommend Mohammed Faisal and The Hearing care partnership. Thank you

2026年4月16日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're delighted to hear about your wonderful experience with Mohammed at our Knowle practice! It's fantastic to know that he provided such warm and caring customer service, making sure you felt comfortable throughout your journey. Mohammed and the team will be thrilled to receive your positive feedback. Thank you for recommending us!

5つ星のうち5の評価

Excellent Service

The process of replacing my existing Hearing Aids with new up to date technology Hearing Aids was impressive. The Audiologist, Celeste de Frietas, is very knowledgeable and competent, as well as easy to get on with. I found it reassuring knowing that replacing my Hearing Aids was in capable hands, and all went smoothly.

2026年4月16日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear about your positive experience replacing your hearing aids with new technology! Celeste will be delighted to receive your kind words about their knowledge and competence. It's great to know that everything went smoothly. Thanks for choosing us!

5つ星のうち5の評価

Truly excellent service

Over the years, I have consulted various different audiologists in England, the EU and the USA, and although I have encountered some people during this time, nobody has come close to the level of care offered by Mark Connell at the Banbury branch of The Healing Care Partnership. His professionalism is outstanding, as is the way in which he looks after every detail, explaining every step along the way with tact and attention to detail. He makes full use of the technologies at his command, showing the patient the meaning of various data and images. In my case, the result of all this has been a dramatic improvement to my hearing, with new hearing aids that eclipse by far anything I have had before. Finally: the after-sales service is equally good. Thank you, Mark!

2026年4月8日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

Thank you so much for taking the time to share your experience with us! We're delighted to hear how Mark at our Banbury branch has made such a positive impact on your hearing health journey. We're thrilled that you've noticed a significant improvement with your new hearing aids. Mark and the team will be pleased to hear your kind words. If you ever need further assistance, feel free to reach out.

5つ星のうち5の評価

Celeste is professional

Celeste is professional, caring and friendly. She explains everything so clearly and thoroughly, always taking care that the client is guided through the hearing test and is given information about the hearing aids.

2026年4月15日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're delighted to hear about your positive experience with Celeste! It's wonderful to know that she provided you with clear and caring guidance throughout your hearing test. If you ever need further assistance with your hearing aids, do not hesitate to get in touch. Thank you for sharing your feedback!

5つ星のうち5の評価

I have just had my final fitting

I have just had my final fitting, Such care has been taken to ensure that the aids are comfortable, and the volume at the perfect level. I don't know I am wearing them.
My care package which allows for additional visits for check ups and hearing tests free of charge, will mean the exceptional care I have received will continue for the next five year
Faye Anderson
Bishops Waltham

2026年4月9日
自発的なレビュー
The Hearing Care Partnership ロゴ

The Hearing Care Partnership からの回答

We're thrilled to hear you're enjoying your new hearing aids, Faye! It's fantastic to know they fit comfortably and the volume is just right for you. Our team, including Faye, will be delighted to hear your feedback. We're so pleased you'll be benefiting from our care package for the next five years. Thank you for sharing your positive experience!

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