The Hearing Care Partnership レビュー 

Quais was nothing short of outstanding in the level of care, concern and professionalism he showed in helping my mother in law with her hearing aids. I called him at short notice because she was struggling to hear and feeling very isolated as she had just moved into respite care. His schedule was full but instead of saying ‘computer says no’ he came out to the care home on a Saturday morning - he doesn’t usually work weekends - to reset the hearing aids and give my mother in law her hearing back. We are so grateful! Quais went above and beyond and his employers should be super proud of him. A huge thankyou from the whole family!!

It has been fantastic working with Tom to arrange a new pair of hearing aids for my grandfather. He has been incredibly helpful and patient throughout the process.

Tom, thank you for all your support! It has truly made a meaningful difference to our family.

I had my ear wax removed by Julia and she was amazing. She was patient, very nice, explained everything in detail and she did a fantastic job. I definitely recommend getting your ear wax removed here.

Having experienced gradual hearing loss over several years, I finally got tired of having to ask for conversations to be repeated and of not being able to appreciate entertainment unless it was at an absurdly high volume. However, the prospect of having a hearing aid fitted was still a daunting prospect when I made an appointment with hearing aid audiologist Florence Prosser, of The Hearing Care Partnership, at Arbuthnot Opticians, Barry. To my immense relief, the whole process was a dream. From the start, Florence made me feel welcome and relaxed; she explained each step of the proceedings in such detail and with such ease, that any doubts I had vanished immediately. Now, having worn my hearing aid for a month, I regret not taking the plunge sooner. It has transformed my life. I know that I made a wise choice in choosing The Hearing Care Partnership and I would recommend them without hesitation.

Such a warm and professional welcome from Faisal. My hearing test was straightforward and the results well communicated to me.. my 3 year old hearing aids were set up for me and they performed the best they have been since I bought them thank you so much Faisal.

This was my first step into the hearing aid world and I was extremely grateful to find the right person to help me find my way. I had a couple of discussions with Josh who was extremely helpful, patient, knowledgeable and professional. I am now the happy owner of a very neat hearing aid, it works brilliantly, but the best thing about it is that it has completely blocked out the tinnitus !!! It is a miracle!! I can't quite believe it after suffering years of constant screaming in my ear. Thank you so much, 10 stars..........

I would like to take this opportunity to thank Elaine Clifford my audiologist who has given me such great advice, from the initial hearing test to the day I collected my new earring aids.
The after service as so for been excellent nothing is to much trouble.
I now feel so much more confident when joining in a conversation.
Would definitely recommend The Hearing centre..

The hearing assessment this morning was highly professional and thorough. Shellie was excellent and very knowledgeable. Every aspect of the assessment was clearly explained and the results were communicated effectively. Would recommend an assessment without reservation. Many thanks.

I had an appointment yesterday with Mr Rixon for wax removal and hearing assessment. Communication can be so difficult when one has blocked ears! One can feel so stupid.
Thank you Mr Rixon for your excellent service

This was my first time having a hearing test, having experienced a sudden reduction of hearing in one ear and associated increase of tinnitus. I had seen my GP, but the prescribed meds did nothing and I felt I needed a professional assessment. I was seen at Shepton Mallet and the tests and overview given by Nikisha Oladipupo were very thorough and all my queries were addressed, making the overall experience extremely pleasant and informative; I even had a brief trial of using a hearing aid, which is something I had dreaded. However, there was no pressure or expectation to buy, and a referral request letter was provided to my GP.

Khalil was exceptionally professional and thorough at my appointment. Explained all processes and results and went above and beyond to support my hearing and Tinnitus.
I would most definitely recommend.

I had a hearing assessment today with Claire Francis, who was absolutely brilliant. Claire explained everything and was very thorough, knowledgeable and professional. Claire was so kind and friendly, she put me at ease immediately and allayed any concerns that I had. I felt very reassured regarding my hearing concerns.
Highly recommended on all accounts. Thankyou so much.

Bought my 92 year old mum in for a full hearing aid test .What an amazing lady Marie Renton was and very patient.
Explained everything that was happening with the test and recommended the best hearing aids for my mum .The best test my mum has ever had .Highly recommend coming and having a hearing aid test here.

I had an appiontment with an hearing specailist at Robert Frith in Crewkerne. This lady was through and really helpful. I have a blocked right ear and she kept me informed of what she was doing at all times and sent a letter to my GP which was actioned the next day. I have had 2 previous appiontments with a member of my GP practice and was fobbed off both times.
Absolutely amazing lady.

I have recently had my hearing aids from Mohammed Faisal at the Hearing care Partnership Prescriptive Opticians in Knowle
I have been wearing them for one week never had hearing aids before
Just absolutely delighted with them and the service given by Faisal

My experience with The Hearing Care Partnership ( Muswell Hill N10 ) was entirely Positive.

Shivali Chayda, the audiologist was polite, professional, friendly and helpful. I felt like my hearing had been assessed thoroughly by somebody who was passionate about their job.

I'd also note that at no point did I feel I was pushed to purchase any of the hearing services or devices.

Julia was very helpful. Explained everything. Made me comfortable

At Bridport Hearing Centre 09.30 25/02/26,
Prompt and pleasant attention, however the ear wax removal was very unpleasant, very noisy, my Tinitus is now much louder (no cure) hoping for it to ease.
The disorientation has eased.
Despite the ears being cleared of wax many times over my years, this by far my worst experience.
I no longer know the best way forwards, just hoping for time to ease my problems.
Unless a way forwards is known.

Matt came to see mom after an unsuccessful new hearing aid had been fitted and an unsatisfactory 2nd visit, months later when mom was still struggling.
He did a complete reassessment as the hearing aids software had not been correctly set up and some relevant clinical notes were absent.
On his return - mom now hears much better.
Subsequently Matt has contacted us several times to check all is well.
I would absolutely recommend Matt Baker for his professionalism, patience and prioritisation of patient care.