The most thorough hearing test I have had. Michael Clements explained what every part of the test was for and made sure I was comfortable with the various equipment. He then went through the test res... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Was put at ease at the beginning of the appointment and all the way through. Thorough examination of ears. Hearing test was the best I’ve ever had. Hearing test results was explained. Didn’t... もっと見る
企業が回答しました
Mohammed Faisal at Moseley in Birmingham was extremely friendly and listened to my issues and made me very comfortable what the problem was. He explained what he was going to check which was ea... もっと見る
企業が回答しました
Really excellent service from Naimul. He was incredibly helpful, informative and professional throughout, and took the time to explain everything clearly rather than making the appointment feel ru... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
連絡先
63 Downing Street, GU9 7PN, Farnham, 英国
- 0800 52 00 546
- contact@thcp.co.uk
- thcp.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very efficient examination
Very efficient examination, nice atmosphere created by Alex everything fully explained. I would highly recommend this Company.

The Hearing Care Partnership からの回答
Two appointments booked
Two appointments booked. Both cancel on the day
Don’t bother

The Hearing Care Partnership からの回答
Great, reassuring experience
Alex was very knowledgeable and explained everything clearly, sharing all findings with me during the appointment.He listened carefully and patiently to all my questions, and took time with the answers and explanations, referring to the images of my inner ear.
Highly recommended, thank you.

The Hearing Care Partnership からの回答
Blocked ear resolution
I had a balance issue so I went to the Hearing Care Partnership to have my ears checked before going to the doctor's. The ear specialist I dealt with is called Rebecca.
Rebecca identified a piece of skin very close to my eardrum which shouldn't have been there. She took videos and sent them to the company's ear experts who recommended daily doses of ear cleaning fluid to see if it would remove the piece of skin. I had two follow-up appointments and was delighted to find at the second that the piece of skin was gone negating the need to do to see a doctor.
All of this (three appointments) cost me £25. The best £25 I've ever spent.
Rebecca was very friendly and professional.

The Hearing Care Partnership からの回答
Very poor response to webpage chat or telephone
Having been a customer of theirs previously before returning the item to them during their trial period, I have repeatedly requested they remove me from their mailing lists, all to no avail. When trying to call them today on the only number they publish I received no response. I then tried their webchat, and at the time of writing I have been on hold for approx 1hr with no response. Nobody seems to be monitoring their Facebook, Instagram or LinkedIn accounts either. Eventually I resorted to emailing their Data Protection Officer who I think is outsourced. They kindly offered to get my issue referred to the correct person.

The Hearing Care Partnership からの回答
The audiologist,Qais
The audiologist,Qais, took endless time and care over several clinic attendances and a home visit to provide an excellent service. My husband, who has early dementia, finally had hearing aids he finds efficient and clear. We cannot speak highly enough of the service.

The Hearing Care Partnership からの回答
Earing test
I met Elaine Clifford at DI Blow in Ilkeston for a tinnitus and earing test,Elaine explained everything in great detail and was very thorough,professional and friendly!
The whole experience was very helpful.
Highly recommended
Jo Barker, Derbyshire

The Hearing Care Partnership からの回答
James Burt in Portishead N.Somerset was…
James Burt in Portishead N.Somerset was top drawer. Explained everything at a nice pace and checked my understanding to ensure his product met my needs. Follow up appointment made and contact details given should I need help.Don’t suffer with bad hearing go along at Dyer & Scott in the High Street.

The Hearing Care Partnership からの回答
My audiologist
My audiologist , Louise Griffin is lovely in every way. She is very helpful , easy to talk to and I trust her advice. I have complete confidence in her and she doesn't push for a sale at all .

The Hearing Care Partnership からの回答
Alex really pulls out all the stops to…
Alex really pulls out all the stops to help, even texting me over Christmas when I was in USA and needed advice.

The Hearing Care Partnership からの回答
I saw Aksa for my hearing test and she…
I saw Aksa for my hearing test and she was absolutely amazing. She was so patient, kind, and knowledgeable, and explained everything clearly and reassuringly. She made me feel completely comfortable throughout and went above and beyond to make sure I understood every part of the process. Outstanding service — 100% recommend.

The Hearing Care Partnership からの回答
Fantastic Service
Fantastic Service
The service Daniel has shown my father and myself has been outstanding .
I would highly recommended Daniel , a true professional.

The Hearing Care Partnership からの回答
Louise was there to explain absolutely…
Louise was there to explain absolutely everything - including simple questions that I brought up. She took me through each stage - explaining how the hearing aids work, what I needed to do, how it helps to get into a routine with the hearing aids. There is still more to learn but so far Louise has made the whole process go smoothly. Her way of normalising the situation has been incredibly helpful. Anything new can be overwhelming. Louise was so calm and we just talked our way through the appointment. I’ve been wearing the hearing aids ever since!

The Hearing Care Partnership からの回答
Excellent service
Excellent service . I was seen by Selina at Crewkerne Somerset who was so professional and friendly . She explained everything so thoroughly explained and I can not highly recommend the service enough . Thank you .

The Hearing Care Partnership からの回答
Excellent service by Saira
I wanted to thank especially Saira Nahim for her excellent service today at the Waltham Abbey store where she kindly helped me with some custom earplugs for long distance swimming. Even before the meeting she confirmed everything on email we had a nice conversation on the phone she explained everything and she did the work today which was excellent. I decided in the end to actually buy the actual custom earplugs from her via ACS who they partner with, as it was a lot easier and more seamless. Additionally as she had time she did a hearing test for me and now I have a plan for the future for hearing loss. Super service x

The Hearing Care Partnership からの回答
Recently had a hearing assessment with…
Recently had a hearing assessment with Helen in Alvechurch. The assessment was thorough and very professional , everything was explained in detail and I felt completely reassured afterwards.

The Hearing Care Partnership からの回答
Excellent Service and care
Extensive hearing tests complete, more than anywhere else I've been.
Care and information I was given by Shellie Forster was top class

The Hearing Care Partnership からの回答
Excellent ear wax removal
When attending an appointment for an eye test at Pearce & Blackmore Opticians in Cardiff, I saw The Hearing Care Partnership advertised there stating the excellent Trustpilot rating. After struggling with my hearing for far too long and believing it was due to substantial ear wax build up, I had wanted to make an appointment for wax removal but was unsure where to book and was a little worried about the treatment. Reading some of the reviews on here encouraged me to make an appointment for an ear wax check and removal. The Trustpilot reviews led me to expect the service to be very good and Katie who provided the treatment based at Pearce & Blackmore opticians was fantastic. She was patient, friendly, explained everything to me and I found the treatment to be painless. I had put off having my ears treated for far too long but will certainly be returning there if I have a build-up of wax again and I have recommended the service to several of my friends.

The Hearing Care Partnership からの回答

The Hearing Care Partnership からの回答
Rebecca made me feel at ease and was…
Rebecca made me feel at ease and was very kind throughout the assessment. My hearing was instantly better after treatment

The Hearing Care Partnership からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







