The Dice Dungeon レビュー 

Absolutely horrible service from these people. I ordered a set of dice for Christmas for my daughter, website said they would be fully launched and shipping by September. I ordered it and only one set showed up. I emailed and they told me its a "pre-order". And I pointed out the website, and their solution was just change the website and "thats too bad".

When it finally came time to shipping the second set SIX MONTHS LATER. I sent them my corrected mailing address, which they INCORRECTLY printed on the shipping label and then when it wasnt delivered they blamed me. They are innocent even though the picture of the label shows the wrong information. I provided verification of my address from the county engineer, the post master, and even showed other mail with the address I provided being delivered YET somehow they are all wrong and these dingles wanted to extort me another 15£ to resend it after THEY made the mistake.

Right from the start, their first response to any issue is cancel the order and refund it. At least 6 times they attempted to cancel the order to avoid actually providing the product I ordered. Today they cancelled the order AFTER i told them to send me the invoice for the rest of the money they want to swindle me out of.

Amazing how EVERYONE else can send me mail without a problem, but these guys print it wrong on the label and thats MY fault. Zero accountability. Zero attempt to rectify. You made the mistake, you pay for correcting it, not pass your responsibility onto the customer because you cant read.

Prompt delivery and good communication.
Would have been better if the limited edition book being delivered had been given more substantial packaging (minor dent at edge of spine when it arrived).

Asked to send me an email when the book will be back in the stock, few days latter got the email, ordered a book and in two days it has arrived.

Packaged very well with lots of bubble wrap to avoid damaging the product. Shop owner provided good communications as well

Damaged items sent, 3 etbs very badly damaged and with half the seal off so unsure what happened, refused a refund even after I offered to send them back as they were. Bad experience

Quick and speedy delivery, with an excellent turn around. Thankful for the restock notification that helped me get what I want!

Fantastic shop - has an excellent range of TTRPG equipment. The bag of hoarding is as described and got myself other things too. The items were delivered in good condition.

PS: love the bubblegum dice :)

cheap and great quality

Ordered a Japanese Pokemon Battle Partners boosters box - well packaged, delivery came when it said it would, very satisfied :) at a really great price too, £5 cheaper than any other website that was selling it! Will be coming back here :)

There was a mistake made for the mystery dice bag not providing one of the dice but after messaging support they delivered a quick and satisfactory response of sending a new mystery bag.

Said free shipping for an order over a certain price, but my order was held by postal service because the shipping fee wasn't paid, and I had to pay it myself.

Excellent products, description, pricing, customer service (that handled my query and explained matters to me in a professional manner) and delivery. Highly recommended and will use again 👍🏾

This is a great website for DnD stuff :)

I ordered this product at the beginning of December for a Christmas present and still have not received my order. It may be really nice but I wouldn't know.

Good price, but took longer to get here than most retailers.

Arrived fast, I ordered it a few days before Christmas and it arrived a couple of days after which is very fast.

Dice pagoda I ordered seems like good quality, spins well and efficiently and overall I'm pleased with it and no negatives to speak of

Fast delivery, exactly what I ordered.

The dice are vibrant, roll well and are priced excellently for the quality. Delivery was fast and have made a quick stocking filler into the gift my daughter will use forever, or until she sees the next set on here she loves.