I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... もっと見る
Original order placed August 27th. Delivery still not received as of September 5th. There is no phone number for customer service just an email- 3 times I requested information on delivery twice I... もっと見る
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... もっと見る
企業情報
当該企業による記述
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
連絡先
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, 英国
- Support@theecig.co.uk
- theecig.co.uk
3.3
まあまあ
1172件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Tastes just like crystal bar disposables
My husband has tried so many menthol juices but this one tastes just like the crystal bar disposable that he likes
2023年8月12日
Awesome service
2023年8月15日
自発的なレビュー
Easy shopping experience
Easy shopping experience. Plenty to choose from, each product had a clear description on the website to help me choose exactly what I wanted. Very happy indeed!
2023年8月8日
Excellent service
2023年7月31日
Always easy to navigate their website
Always easy to navigate their website, best site for vape deals.
2023年8月1日
Good product and fast delivery.
2023年7月25日
自発的なレビュー
I had an issue placing the order which…
I had an issue placing the order which I contacted them about which was resolved so quickly very impressed and quick delivery
2023年7月23日
自発的なレビュー
The website was easy to navigate and…
The website was easy to navigate and the selection of products in stock was great the products themselves arrived promptly and I was informed of order dispatch and delivery so it made receiving my items straight forward and hassle free
2023年7月20日
自発的なレビュー
Super fast delivery
Super fast delivery, vape juice is great, flavour spot on! Especially as no nicotine
2023年7月22日
Beware. Fraudulent Financial Practice.
Just filed with the bank. Order confirmed and age verified Monday 17 July. Website states orders placed after 1pm are shipped next working day. Emailed Wednesday and Thursday, and spoke to ECig HQ (hunted down the number 0330 165 9977) Accounts office Friday. Monday 24 July, FINALLY receive a reply from Elijah, Online Manager. He claims security put my order on hold due to fabricated card issues. Replied that my account was debited immediately, and to fulfill my order or issue a refund in 24 hours. As of today 26 July Wednesday, it is 48 hours and still no reply nor shipping confirmation.
2023年7月17日
自発的なレビュー
Order on a Monday
Order on a Monday, Paid for 1-3 working day delivery & my order wasn’t dispatched until the following Wednesday. I tried contacting them and no response and when I eventually got one they just lied about what had happened and didn’t actually dispatch what I originally ordered. I responded to them stating that I had evidence they were lying and I didn’t get a response or an apology. I will not be using them again.
2023年7月19日
自発的なレビュー
Absolutely terrible experience
Absolutely terrible experience. Ordered nic salts for the first time, paid for the 3-5 day delivery. Its been over a week and radio silence from their end. I sent emails and DMed their instagram because they dont have a contact number, to which I got a single reply that the item is out of stock and they're "sorry". That's it, didnt give me a time frame of when they'll send the stuff. And then went silent again. I'm trying to get a refund now but even then all I'm doing is waiting for them to reply. Crazy how they're doing business lol
2023年7月25日
自発的なレビュー
Prompt delivery
2023年7月23日
Very easy to order and excellent postage prices
Very easy to order instant confirmation of order and excellent postage price will use again -Thanks
2023年7月19日
Items were delivered quickly and I had…
Items were delivered quickly and I had no problem with them
2023年7月12日
自発的なレビュー
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