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Theecig.co.uk レビュヌ 

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TrustScore 5段階評䟡の3.5

3.3

電子タバコ店
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5぀星のうち5の評䟡

I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... もっず芋る

5぀星のうち1の評䟡

When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... もっず芋る

5぀星のうち2の評䟡

Original order placed August 27th. Delivery still not received as of September 5th. There is no phone number for customer service just an email- 3 times I requested information on delivery twice I... もっず芋る

5぀星のうち5の評䟡

I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... もっず芋る

䌁業情報

  1. 電子タバコ店

圓該䌁業による蚘述

The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.

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3.3

たあたあ

TrustScore 5段階評䟡の3.5

1172件のレビュヌ

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3.3

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(1,172)

過去12か月のレビュヌ数: 51件

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5぀星のうち3の評䟡

Postage is painful

As a regular buyer I'm sad to say I won't be using this company any longer due to the length of time it takes them to fulfil orders. I actually ordered 4 boxes of coils (£24) from VampireVapes and £50 worth of vape juice from TheEcig yesterday, the coils arrived this morning via Evri after receiving notification they were coming, amazing service from them, but as yet no confirmation my juices have even been dispatched.

This happened last time too, and a few times before that when we weren't overly desperate, but now we are as we are leaving to see family on Friday, chances are they will either likely come on Friday when we're gone or later.

As a business owner myself, I know what they are doing. Simply put, all "free" deliveries by Royal Mail are held back as long as it takes them to reach a certain number of orders, they then batch process the orders to Royal Mail and receive a hefty discount on their postage. Bad practice because what they have/are saving on postage, they are losing in repeat orders. Have a word with yourselves guys, if there is one thing people hate more than anything is waiting for their deliveries, that's why Amazon are so successful, change your ways or lose your business.

****UPDATE 13/09/23****
OK, so to be fair to these guys I have now received confirmation from Royal Mail that my order will be delivered tomorrow (14/09/23), can't say for sure whether that was a result of my review here but I would doubt it, I'm raising my star rating to 3 from a 1, purely because I have had issues before with dispatch being very slow so can't say fairer than that with the star rating. Still don't know if I will be using them again though, there are other companies that offer free delivery with no minimum spend, whether they're any better remains to be seen. Anything changes I'll update :)

2023幎9月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Beware of this company

Beware of this company, sent out dodgy vapes not once but twice, ask me to send back which I did at my own expense! said the would replace and give me freebie as compensation, next thing I know I have a email for a refund which I still have not received over a week later! Now completely ignoring me. Real Micky mouse company if you’re thinking of using them think again!

2023幎8月21日
自発的なレビュヌ

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