Next day delivery with Royal Mail, and the expiry date on the masks was 1 year from purchase, which feels reasonable. Though I was disappointed at the number of out of stock products on the website th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy internet navigation and payment. Kept updated with delivery date and time. Very fast delivery. Good quality product which fits well.
The customer service is exceptional. Quick postage and any problems are dealt with promptly. The quality of the face masks are good and the price is very competitive.
Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... もっと見る
企業情報
当該企業による記述
We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.
連絡先
Unit A 1-4, BA4 5BY, SHEPTON MALLET, 英国
- 01749 938160
- info@thefacemaskstore.co.uk
- thefacemaskstore.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy order and speedy delivery
Easy ordering process, speedy delivery and good quality masks. The fact that they were in my favourite colour, pink, and that a donation from my purchase went to the pink ribbon foundation was a huge bonus
Sent wrong product initially - now fixed
Sent wrong product at first (valved FFP3 instead of unvalved FFP2) and didn't respond to the first couple of emails due to a transient technical problem. Swiftly resolved once I got in touch via a different channel. Would buy again!
Trustworthy, reliable firm.
Rang for information and a helpful, friendly girl assisted me. Items get sent so quickly. I have used the company on a number of occasions and I have never been let down.
Genuine, friendly, efficient, competitively priced.
Have used Face Mask store a few times and have always found them competitively priced and good service. On this occasion, there was a mislabelled order (it happens!) and their service has been exemplary in sorting it out - efficient and above all, genuine, trusting and friendly, putting the customer's needs before their own. Highly recommended
The service was fast
The service was fast, efficient & friendly.
I got what i wanted with no problems at all.
The company is doing a good job.
Just keep it up
Best face mask I've found yet
Best face mask I've found yet. Great coverage and stays put. It's comfortable too.
Sent the wrong order, no communication
I was sent the incorrect order (ordered two masks without valves, but two masks with valves arrived). I emailed on the same day the wrong order arrived to inform them, providing my order number and photos of the incorrect delivery. I never heard a thing back. What a waste of my time and money.
[Update 19/10] as soon as I published this review I sent a follow up email and was contacted immediately with an offer of a free replacement. It shouldn't take a negative trustpilot review and chasing to get to this situation, but I appreciate the offer so I uprated my review from 2 to 3 stars to reflect this.

The Face Mask Store からの回答
IMask review - really impressed
I took advantage of the promotional offer and tried a free iMask. Nice in black. I’ve a largish head with a long narrow face so find it hard to get a good fit. Large masks tend to be too wide and regular ones not long enough, so move around when I speak. I’m very pleased to report the iMask fitted really well and was very comfortable and easy to breathe too for an FFP3. Key features are a good stiff nose wire, adjustable cloth elastics (not rubber bands) that feed through the mask - really easy to adjust, and a generous and comfortable closed cell neoprene style foam across the nose for the full width of the mask, giving a really good fit without leakage. A much better fit for me than both Aura and HY in this cup (3 part) style.
Our go too mask store
Staff always very helpful. Good range on products and deliver on time. Our go too mask store
Well-packaged. (These P3 filters are fragile...)
The most important thing? My GVS Elipse replacement filters were packaged in a good, strong box. (Filters are fragile...)
Thank-you. (And a better price than buying direct from the GVS store on Amazon (UK)...
A very trusted source for RPE. Full marks.
It's Okay.
Well now, I ordered what I required from a wide selection, it was sent out reasonably quickly, and seems to do the job
Good experience thanks
Excellent service and speedy delivery.
Dependable suppliers
I find the products on face mask store very good value. The mask and filters I have bought have been top quality and long lasting.
Great offers and delivery time
Great offers and delivery time. Very quick to deal with issues
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