Thehomehut レビュー 

Ordered a clock through Amazon. It stopped working after a few weeks. Requested a refund. Return label was generated. Ok, it took me several months to return but that’s my prerogative (also had to purchase special packaging as the clock is huge). Returned item through Royal Mail and have a receipt. I’ve chased numerous times on Amazon and got no reply. In the end Amazon sent messages and that’s generated a dialogue but my goodness, not a helpful one. This is without doubt the rudest company I’ve ever dealt with. They don’t answer questions like “please confirm that you have received the return” and instead answer with punchy responses like “this was ages ago - out of warranty!’ and ‘see previous messages’. I honestly don’t know if the responses are AI generated or there’s a human being behind them. I hope AI because the responses are embarrassing if from a human. This company clearly has no idea about consumer rights and basic law including the Sale of Goods Act, which is a bit worrying given that they’ve been trading for several years. I can only assume therefore that they’re being purposely obstructive. At the beginning they referred to a 30 day return period….completely ignoring the fact that this is not a case of someone who’s changed their mind. The clock was defective and not fit for purpose. The item has been returned within 6 months of sale and the onus is on them to show that it was not defective at the point of sale. Given that they can’t even confirm that it’s been received (it has…..Royal Mail has confirmed as such) I don’t hold out much hope of educating them on basic consumer law so off to the Small Claims Court I go. What a waste of everyone’s time (and their money). Pathetic seller.

It is absolutely glorious and is exactly as the picture only better. Service excellent would buy again

Ease of transaction and speedy delivery couldn't fault at all.

Great quality solar lights, that are far nicer than any others o could find online. Very quick delivery

Replyed to my email very quickly and offered me my options very good service and will use them again

Very happy with purchase good quality for the price,looks great in my garden everybody’s commenting on it 👍

Great company to deal with.
Well packaged and quick delivery ***** 5 stars.

Good price and fast delivery

Nice looking garden clock, keeping good time, good price, delivered promptly.

Both items arrived quickly. Good prices, really good value. Looking ar a few more things to biy

Quick delivery

Very good product and stylish Clock

They was lovely and good value for the money

Great product and arrived quickly. Competitive price.

Arrived ahead of time and kept informed about the delivery. Price ok.

So pleased with my pagoda, just the right size for my Japanese garden. Beautifully packaged and very quick delivery. A definite 5 stars. 👍♥️

Lovely garden clock which should last well outdoors. The figures are painted gold as are the hands, and they stand out well so it will be easy to see from a distance.
The clock arrived promptly and was well packaged.
No complaints and I would definitely recommend.