Excellent communication. Lads very professional. Explained clearly how things work. Clean and tidy. Highly recommended. Big thank you from Brian and Mandy
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very helpful and knowledgeable, great service on buying a new pump for my hot tub, with it been 20 years plus old, it’s now back up a running thanks to your team
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... もっと見る
企業が回答しました
We had our tub delivered on a boiling hot bank holiday Monday by Chopi and Tim, our access to the tubs final location wasn’t straight forward but from the get go they just got on with it, no issues, n... もっと見る
企業情報
The Hot Tub Superstore について
当該企業による記述
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
連絡先
Amy Johnson Way, FY4 2RP, Blackpool, 英国
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
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Great tub, great service.
We recently purchased a Master Spa Legend 6 hot tub from the Hot Tub Superstore and their service from start to finish was excellent. All of our dealings were by phone but Ross gave great advice on the best tub for our needs, we have owned a hot tub for the last 11 years but the new one feels like a huge upgrade. We never felt pressured in any way to commit to buying and weren't even asked for a deposit.
As with our previous tub we needed a crane to lift it in, we contacted a local company and got a good price but the Superstore sorted out the delivery time with them which was great. The operation went like clockwork and the guys setting up the tub were very professional and explained everything thoroughly. All in all a great company to deal with. Mark and Jane Wirral.

The Hot Tub Superstore からの回答
This company was brilliant.
This company was brilliant.
I have purchased a hot tub from them twice.
They made my purchase extremely easy both for purchasing the tub and from then onwards to buy my chemicals.
Their after sales care is equally as good as they have been there to offer guidance and assistance whenever I have needed it.
Well done the Hot Tub Superstore you tick all the boxes.

The Hot Tub Superstore からの回答
All the people I dealt with were very…
All the people I dealt with were very knowledgeable and friendly. They handled my enquiry superbly and dispatched the new cover the next day. The delivery guy, Paul, also spent some time advising me on the hot tub that we had inherited with the house purchase. All in all very happy to recommend them based on my epxerience.

The Hot Tub Superstore からの回答
Was well pleased with the service the…
Was well pleased with the service the gentleman was very pleasant and explained to us what was happening xx

The Hot Tub Superstore からの回答
Great service
There was a small issue with my order, but the customer service team dealt with it promptly and efficiently. Very highly rated, great service.

The Hot Tub Superstore からの回答
You can’t beat the customer service…
You can’t beat the customer service with these guys 👌🏻

The Hot Tub Superstore からの回答
Part Exchange Hot Tub
Pleased with the part exchange and then purchase of the new spa. Two guys removed the old spa and fitted the new one, very pleased with their work.
Once spa was fully fitted, I did ask for some information, which was promised and never arrived. So disappointed in the after sale service.

The Hot Tub Superstore からの回答
Recommended and not disappointed!
I was recommended to buy from hottubsuperstore and I couldn't be more impressed with the customer service I received. The installation was hassle free and they even manouvered it through a narrow passageway into our backgarden. The information provided during set-up was comprehensive and the videos to help guide us through aftercare, were informative about our particular tub. I couldn't be more complementary.

The Hot Tub Superstore からの回答
I am really happy with the whole…
I am really happy with the whole experience I had with the The Hot Tub Superstore.
Communication was excellent and the staff have the ability to personalise your purchase which takes the worry out of buying.
I am very glad I used this company.
Many thanks and I look forward to continuing this journey with you.

The Hot Tub Superstore からの回答
Excellent service from enquiry to…
Excellent service from enquiry to purchase and just booked a full service which was excellent, can't fault. Everyone really helpful prompt response to emails and phone calls if needed.

The Hot Tub Superstore からの回答
Excellent communication and service
Excellent communication and service, a rapid repair of my hot tub, advice to prevent further breakdowns and knowledgeable staff - Thank You !!

The Hot Tub Superstore からの回答
I have just been on Google news and…
I have just been on Google news and have been reading about Matthew Perry's death after drowning in his hot tub at his home in Los Angeles as I scrolled down to the very next topic underneath the poor man's death is an advertisement for your "on sale hot tubs" !!!
I REALLY can't believe how tasteless and disrespectful I find this way that you chose to promote the very thing that this very talented human being the last place he drew breath is basically your companies "GOLDEN TICKET" for OBVIOUSLY very much needed sales. Have you no respect for basic humanity? Or would your company do anything to sell a hot tub?? WAOH you really couldn't give whoever gave the go ahead in your company a Brass Neck with a Blow Torch. Shame on you people and just to point out that you are based in the UK 🇬🇧 #GETAGRIP #TAKEITDOWN
#EMBARESSMENT2THEU.K

The Hot Tub Superstore からの回答

The Hot Tub Superstore からの回答
Clear communication and responsive to…
Clear communication and responsive to requirements. Reasonable pricing.

The Hot Tub Superstore からの回答
Exceptional service and friendly team
The team could not do more for us and helped us from advice on our purchase right up to keeping us informed of expected delivery and the actual delivery and fitting. They were very accommodating with our delivery date choice. Lovely showroom with professional advice.

The Hot Tub Superstore からの回答
Service
Despite the atrocious weather when the service was done he worked through it efficiently and cleaned up afterwards.

The Hot Tub Superstore からの回答
1st class service once again from the…
1st class service once again from the Hot Tub Superstore. I regularly buy my chemicals from them and it’s super quick delivery. They’re so helpful on the phone too if you have any technical queries or worries. Really can’t fault them 😁
Cannot recommend The Hot Tub Superstore enough!
Cannot recommend The Hot Tub Superstore enough. From start to finish, and even after care, they are brilliant. They advised on an appropriate Tub, delivery and installation was flawless and all staff are so helpful. Definitely by your Tub from them!
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