The Jewellery Room レビュヌ 

727
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The piece of jewelry that you have created (the Daisy)is so beautiful, perfect and elegant.. I love it..it made a perfect gift as a birth gift to the mother of my new granddaughter 💕 Thanks for your... もっず芋る

5぀星のうち5の評䟡

The web site was easy to navigate. I emailed the company with questions about the item I wished to purchase. The email was answered the next day with the information I needed. I ordered the Pin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered a silver monkey necklace for an 18th birthday gift as nod to a favourite toy and recipient was delighted with it! Great quality and gorgeous design. The secure delivery wasn’t cheap but effici... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Second time purchasing from this store. Items ordered came quickly. A beautiful pair of Ole Lynggaard earrings. Will buy again.

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

The Jewellery Room is the global home for fine designer jewellery, based in Copenhagen. Founded in 2020 by sisters Pernille and Charlotte, who each bring more than 20 years of experience in the jewellery industry, our mission is to connect customers around the world with carefully selected independent jewellery designers. Every piece in our collection is handpicked by our jewellery experts, chosen for exceptional craftsmanship and timeless design. We work closely with each of our designers to ensure that the jewellery we offer is of the highest quality – pieces made to last a lifetime. With a strong commitment to responsibility, we review each designer against strict criteria to ensure their sourcing and production reflect our values. This means you can wear every piece with pride. We know that buying jewellery is often a meaningful decision, whether it’s a way to celebrate yourself or a loved one. That’s why customer satisfaction is at the heart of everything we do. Our goal is not only to ensure that every purchase feels safe and special, but also to build long-lasting relationships with customers who return to us with confidence. At The Jewellery Room, we are honoured to guide you through your jewellery journey – and we look forward to being part of your story.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

727件のレビュヌ

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4.7

すべおのレビュヌ

(727)

過去12か月のレビュヌ数: 157ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent seller

Excellent seller. Their customer service is awesome. Fast and reliable. Item is just as described. We'll buy again.

2026幎2月11日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Felipe,
Thank you so much for your kind words, it means a lot 🙏 Have a wonderful weekend! ✹
Best wishes
The Jewellery Room

5぀星のうち5の評䟡

best brands

love buying jewelry here, they are always so on top of it and friendly. Great prices too!

2026幎2月2日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Regina,
Thank you so much for your review 🌟 We are so happy that you love shopping at Thejewelleryroom.com , we look forward to helping you again 🀗
Warm regards,
Jennifer
The Jewellery Room

5぀星のうち5の評䟡

Muy buena comunicación y trato

La comunicación ha sido muy buena, el trato muy amable y alta profesionalidad. En general estoy muy satisfecha y recomiendo la compra de joyas en Jewellery Room

2026幎2月5日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Hola, Susana, muchas gracias por tu amable reseña, significa mucho para nosotros. Que tengas un buen día 😊✚

5぀星のうち2の評䟡

My package was poorly sealed and could


My package was poorly sealed and could have been easily gotten into and re-sealed. I tried purchasing additional items, but my credit card is being rejected, and I am not getting a reply to my email inquiry about he problem.

2026幎1月28日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear BK,

We are truly sorry to hear that your package was not sealed properly when it arrived. This is certainly not the experience we want for our customers. The item was shipped directly from the designer’s atelier, but we have of course informed them immediately and asked them to ensure that all future shipments are packed and sealed more securely.

We also sincerely apologize that you did not receive a reply to your email. Unfortunately, your message had ended up in our spam folder, which is why we did not see it right away. We completely understand how frustrating that must have been.

Regarding your new purchase attempt, we can see that you tried placing the order on the designer’s own website rather than through The Jewellery Room, which may explain the issue you experienced with your card. To make it easy for you, I have now sent you a direct link where you can securely complete your order for the beautiful earrings with us.

Please don’t hesitate to reach out if you need any assistance, I will personally make sure everything goes smoothly for you.

Best regards
Jennifer
Thejewelleryroom.com

5぀星のうち5の評䟡

Excellent customer service

2026幎2月3日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Sean, Thank you so much for your kind review, we hope to help you with another beautiful jewellery purchase in the future 🀗
Best wishes,
Jennifer
The Jewellery Room

5぀星のうち5の評䟡

Competitive pricing

Competitive pricing, good delivery, clear communications, except in the UK 'shipping date' means the date the package is sent but the Jewellery Room means the delivery date. Pleasantly surprised it arrived so soon.

2026幎2月2日
自発的なレビュヌ
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Norman,
Thank you for your kind review, we look forward to helping you again another time 🀗

5぀星のうち1の評䟡

the delivery of my order was extremely


the delivery of my order was extremely delayed - the website claims 1-3 day lead time but this actually took over a month. I won't be purchasing anything from The Jewellery Room again as the order was a birthday present which came weeks after the date.

2026幎1月28日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Edward,

We are truly sorry to hear that the delivery of your order was so significantly delayed, especially as it was intended as a birthday gift. Unfortunately, the delay was caused by unforeseen issues at Georg Jensen’s atelier, but regardless of the reason, the experience has not been good enough on our part, and we sincerely apologise.

We fully understand your frustration, and we are genuinely sorry that we did not meet the expectations set by the delivery time stated on our website. This is certainly not the experience we wish to give our customers.

We hope that we may have the opportunity to assist you again at a later time, to provide you a more positive experience 😊

Wishing you and your mother a lovely day 🀗

5぀星のうち5の評䟡

I was very pleased with my purchase

I was very pleased with my purchase - gold and diamond hoop earring. The delivery to the UK was very fast and efficient.

2026幎1月20日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Mary,
Thank you so much for your kind words, please dont hesitate to reach out if we can help you with your next jewellery purchase 🀗💎

5぀星のうち2の評䟡

Julegaver i januar er bare ikke det samme.

Jeg bestilte i starten af december en lille diamant Þrering i webshoppen. Det skulle vÊre en julegave, men da varen var bestilt og betalt, fik jeg besked om at den kunne leveres 19. Januar.
Selv om jeg fik en Êske med et billede af Þreringe tilsend, som jeg sÃ¥ kunne pakke ind og gi’ juleaften, sÃ¥ er det stadig en ringe trÞst.
Der burde have stået på varen i webshoppen, at den fÞrst kunne leveres efter jul.
Jeg filte mig lidt kuppet.

2026幎1月21日
The Jewellery Room ロゎ

The Jewellery Room からの回答

KÊre Kasper,

Tak fordi du tog dig tid til at dele din oplevelse. Vi forstår fuldt ud din frustration, isÊr når det var tiltÊnkt som en julegave.

Det var desvÊrre en fejl at vi ikke havde fået at vide, at Þreringen var udsolgt hos designeren på bestillingstidspunktet, og det beklager vi oprigtigt. Vi forsÞgte at gÞre ventetiden lidt lettere med Êsken med et fint billede, men vi forstår godt, at det ikke kan erstatte selve gaven.

Vi hÃ¥ber dog, at den smukke diamantÞrering sidenhen har bragt stor glÊde 😊💎

Rigtig god weekend.

5぀星のうち4の評䟡

Absolutely beautiful earrings

Absolutely beautiful earrings! Shipping was great , but $30.00 is a bit steep, even with DHL.

2026幎1月25日
自発的なレビュヌ
The Jewellery Room ロゎ

The Jewellery Room からの回答

Dear Karen,

Thank you so much for your kind words, we’re really happy you love the earrings ✹

We completely understand that $30 can feel like a lot for shipping. The reason is that we ship with DHL Express, and we also cover all import duties, VAT, and customs fees to the USA, so there are no extra costs for you on delivery. In reality, this means we don’t fully cover our actual shipping expenses with that price, but we choose to do it this way to make the experience as smooth and worry-free as possible for our customers.

We truly appreciate your understanding and are so grateful for your support, it means a lot to a small business like ours 🀗

5぀星のうち5の評䟡

God hjemmeside

Det var nemt at handle og leveringen var hurtig

2026幎1月9日
The Jewellery Room ロゎ

The Jewellery Room からの回答

KÊre Palle,

Tak for din venlige anmeldelse, lad os endelig vide hvis vi kan hjÊlpe dig med smykker en anden gang ✹

Venlig hilsen
The Jewellery Room

5぀星のうち5の評䟡

Professionalisme


God service og Êrlige mennesker👌

2026幎1月6日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Tusind tak for feedback og for at tage dig tid til at skrive de pÊne ord. Det betyder meget. Tak fra Team The Jewellery Room

5぀星のうち5の評䟡

Very fast delivery

They have amazing selection and very fast delivery. The price even covers local taxes.

2026幎1月9日
The Jewellery Room ロゎ

The Jewellery Room からの回答

Thank you very much for taking your time to write this :) it means the world and is truly appreciated. Wishing you a lovely day ahead

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