The Kawaii Shoppu レビュヌ 

139
•
TrustScore 5段階評䟡の3

3.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also l... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I ordered XL (kawaii fox ribbon flare sweater) and L (bear bag kawaii hoodie), because I like things being baggy on me (I’m a UK Medium), and they looked more like a medium/small. They only just fit... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Hi Kawaii Shoppu you need to check this website which is copying as it is of your website and trying to fool people in india. We are not getting any support and lost our... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Order number #11602 A few weeks ago I ordered a couple of items one of them being the 10 piece pink paw stationary set. I got the tracking numbers for all the items but when I clicked on the tracking... もっず芋る

䌁業が回答したした

䌁業情報

  1. ギフト ショップ
  2. ファッション アクセサリヌ店

圓該䌁業による蚘述

Discover all things cute at The Kawaii Shoppu. Kawaii Cute Gifts, Homewares, Fashion, Plushies & more. Get in touch by using the contact form on our website at any time! We're here to help. Thank you! Happy Shopping!


連絡先

3.1

たあたあ

TrustScore 5段階評䟡の3

139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 83に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.1

すべおのレビュヌ

(139)

過去12か月のレビュヌ数: 12ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

A dropshipping company

A dropshipping company! Sending from Aliexpress where the stuff is alot cheaper. For an example.a watch is 10 times more expensive at kawaiishoppu then Aliexpress. Avoid..

2024幎12月3日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Dear Pernilla, If you have made an order and have an issue with it please let us know.

5぀星のうち1の評䟡

I still haven’t received my package

I still haven’t received my package
Haven’t gotten a confirmation order nothing.
What a scam!!

2024幎9月11日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Dear Tiare,
We can not find your name on our system or for any orders, and we have not received a contact from you. If something is wrong with your order we will help you. Please contact us as soon as possible with the email you used to make the order, if you have not received a confirmation, then you either have entered the wrong email or not completed the order. If you have contacted us we would have responded to you and helped you. Please contact us using the contact form on our website here: https://thekawaiishoppu.com/pages/contact-us

5぀星のうち5の評䟡

I love my purchase

I love my purchase. I will be buying from this company again soon.

2024幎9月10日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you so much for your review Symone, it is very much appreciated. :)

5぀星のうち5の評䟡

Yep. Pretty good.

The shipping was decent and the product is cute.

2024幎6月5日
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you so much Andi for your kind review. If you need anything, please let us know.

5぀星のうち5の評䟡

Excellent service

Perfect, they arrived quickly with no problems. Thank you so much.

2024幎8月4日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you Marie, if you need help with anything let us know. :)

5぀星のうち5の評䟡

I love these products!

Got my packages delivered in a pretty good amount of time since I live in the United States. The clothing is very nice quality, as well as the plushie and the little lucky cats I got.

2023幎8月2日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Mike, Thank you so much for taking the time to leave a kind review. If you need anything pease let us know. Stay Kawaii 🌷

5぀星のうち5の評䟡

Wunderbarer Shop

Etwas lÀngere Lieferzeiten wie zu erwarten, aber alles so, wie ich es mir vorgestellt habe. Sehr niedliche Sachen im Shop zu finden, ich werde wieder dort bestellen. Vielen Dank

2024幎4月6日
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Vielen Dank, Linda, fÌr deine Bewertung. Wenn Sie jemals Hilfe benötigen, kontaktieren Sie uns einfach Ìber unsere Kontaktseite.

5぀星のうち3の評䟡

I don't know about this buddy

Ok so here's the thing right. I just got an email from the shop asking me to review them here, regards to a bento box I ordered. The bento box is very cute, I enjoy it, no problems there. The thing is that I actually ordered two things from them, the other being some earrings. And I think that's a much more interesting review to write.

So I ordered some earrings in pink. They arrived in orange. Very different from the pictures. Okay no problem, mistakes happen, we're all people. At the time I left a review on the review page of the shop, it was a three star review. After posting it, I noticed it didn't show at the top of the page. Then I noticed you couldn't filter for reviews at all. Interesting. Then I sent a mail over the shop's 'CONTACT US' page, which promises 24-48 hour response.

A week passed. Nothing. (Aside from my bento box arriving too. It was perfect and I reviewed it with 5 stars since I figured out how to post reviews on products themselves. This review was up in seconds.)

Then I decide to review the earrings themselves. Three star review, explaining both the missed color and lack of communication. I post the review. It doesn't show. There are six other reviews on this page (all 5 star) and the rating is 5.0, showing exactly 0 three star reviews (or any other stars) in their statistics. I refresh the page a few times. Nothing.

Not great.

I think I got an email response like a day later, saying they have no idea what happened with my initial contact. No problem, I send the pictures of the earrings as they arrived, I get a refund, standard stuff. The thing is. My three star review still isn't up. And the shop points which you earn by buying and reviewing a product had been taken away from my account, essentially pretending the purchase hadn't happened and punishing me for complaining about it.

Now I was ready to just let this drop and not shop here again, but then I got this email and well, it got me thinking again and I started wondering: If my review wasn't published, how can a customer tell like what the percentage is of them getting an order right (six 5 star reviews) and them getting it wrong (unknown number, but at least one). So I decided that yes, I will review the store. It feels disingenuous to me to have this sort of relationship with ones reviews. I hope this information is useful to whoever might be thinking about shopping there.

2024幎6月18日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Lucija,

We did not get your first contact, so not sure what happened there as we mentioned before, but once we heard from you we refunded you for the issue. The points you got for the purchase were removed, not for the review, because thats just how the system works if an order has to be cancelled or refunded, it can't tell the difference. We can add more points for you if you wish.

Kind regards,
Emmie

5぀星のうち2の評䟡

Skirt never came

My boyfriend bought me a skirt awhile ago and it just hasn't came. I have no clue where it is or why I still haven't received it. I was hoping it would be here in time for an event but it was over a week ago. If you enjoy long wait times order from here!

2024幎6月3日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Moxxi, Please get in contact with us using our contact form so we can find out your order number as we do not have your name in our system, to check your order and see what has happened. Thank you so much.

5぀星のうち5の評䟡

My shopping experience on Kawaii Shoppu


My shopping experience on Kawaii Shoppu was amazing! Although I jave not bought anything yet, they have a wide variety of categories to choose from, whether it is clothing, tech, or plushies. I also like their points system; it is fun and there are rewards when you sign up and start shopping.

2024幎6月19日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you so much for your kind review :)

5぀星のうち3の評䟡

Think I got scammed— edited

It’s been lost in shipping for nearly a month now. I have been given three different shipping companies to use when tracking my package, and the first one broke after ten days, the second one says that my package is using counterfeit postage, and my third one stopped updating after two days. I have no idea where my backpack is and this point I fully believe it was never shipped and I just got scammed.

An extra star because the customer service people I spoke to for updates were all lovely.

EDIT: they sent me an email telling me to change this review because I got this product. It used to be two stars because I had to wait for multiple months to get this product, it took three different tracking numbers/sites to even know where this product was, and I didn’t get actual help until I posted this public review.

Now it’s three stars because while the bag is big and holds my things, which include a book, a box of tarot cards, my wallet, and a couple of pins, the fabric is very thin and I can see bits of stray thread poking out of some seams. I don’t want to risk hanging it up or even putting too much in it and risk those loose threads actually being important instead of just leftovers. You also can’t put any keychains on certain zippers or else it will weigh it down and open the pocket while you’re using the bag. The side pockets are also very small and can’t stretch enough to hold my water bottle which is a 20 oz bottle— maybe that’s just an issue with my bottle. I don’t know.

TLDR: the bag is serviceable but if you want something for school, get something else. Also count on waiting a few months and having no idea where your package is that whole time.

2024幎3月7日
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Poppy, We only gave you one tracking number, to trace on three different websites. We have sent you two messages since then and we are investigating the issue with the postage. Meanwhile we have reshipped and you will be updated very soon. Thank you.

5぀星のうち4の評䟡

Pretty skirt

The skirt is pretty and perfect, just adjusted for my size. I can’t put 5 stars because the delivery was very very long for me. However, it’s all good.

2024幎5月10日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Soumia, Thank you so much for your review and so sorry if the shipping was delayed on your order. Please let us know if you need any further assistance.

5぀星のうち5の評䟡

Post Delivery Service

The post delivery service was fantastic and the item ordered online - the Pink Wired Backlit Ergonomic Mouse, arrived in one piece without damage. Will order from this beautiful online shop again. Keep doing great work, you have my support! :)

2024幎5月11日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you so much for your kind words, Anastasia :)

5぀星のうち5の評䟡

Worthy and pretty

The products I've purchase are pretty good and cute

2023幎5月10日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you so much for your review Thays. Here if you need anything. Emmie.

5぀星のうち2の評䟡

Item arrived broken 


Item arrived with one of the pieces already broken off
 it was wrapped so I can only assume they just didn’t care and/or not done a thorough enough job. Having said that, the material is quite flimsy and weak, especially at the price point!, and I can’t help but already worry how long it’s gonna last, especially with the one leg only

It’s a shame because it’s a cute piece..

2024幎5月9日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Hi Franciska, We are very sorry if your item has arrived broken. We have not received a message from you yet, please can you send us some photos using the chat button on our website and we will send you a new one or refund depending on your request. We are here to help.

The item is light weight but sturdy once put together, easy to clean and I have used mine for years. So we do hope to send you a new one once you have provided some images. Sorry for this inconvenience. We await your reply.

5぀星のうち5の評䟡

Loved my items

Loved my items. (My granddaughter loved them). Will defo order again. Thank you Emmie -

Rochelle, UK

2024幎5月10日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

Thank you for your review Rochelle. Wishing you and your granddaughter a lovely weekend.

5぀星のうち5の評䟡

Kawaii

Great prices. Very happy with the quality,packaging & shipping time. Highly recommended to buy from.

2024幎5月10日
自発的なレビュヌ
The Kawaii Shoppu ロゎ

The Kawaii Shoppu からの回答

:3 Thank you so much for your review. Have a lovely weekend.

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