THEMAGIC5 レビュー 

I was dubious having had issues with leaky goggles from lots of different manufacturers but these are brilliant. No leaks, great vision and I highly recommend them.

This is my second pair of googles and it has improved a bit since my last one.

Great personal fit, really comfortable

The first pair didn’t fit, the customer care and support was excellent and the second refined pair are excellent

Love the face scan for individualized fitting for the goggles. I would however suggest that they explain ahead of time what you will be doing once you remove eye glasses - I was unable to read the words popping up on the screen during the scan.

I understand now how perfect the fit is. No pressure, no leaks. Thanks!

When my goggles leaked and caused pain, they were promptly replaced with a much better fitting pair. I am so impressed by the superior customer service at The Magic Five!

Super swim goggles second order so no scan was needed
Arrived in 7 days.
No leaks

Great product, great fit

Great service, fast delivery and completely satisfied.

Fit is great! The only brand I’ve tried that doesn’t leak water, as I have a small face, with my eyes closer together than most people.

My only recommendation for improvement, is that it comes with instructions on how to remove and add in the adjustable nose pieces. I almost broke one of the nose pieces when trying to pull it out. Other than that I am very happy with them. So much so that I ordered a spare pair.

I am extremely disappointed with my recent experience with THEMAGIC5.

The goggles I received were faulty and leaking, making them completely unusable for swimming. I contacted the company to resolve the issue and was initially told by their advisor, Carter, that there was no need to return the goggles and that a refund would be processed.

However, after I opened a PayPal case (because my emails were not being answered), the situation suddenly changed. I am now being told that the goggles must be returned in order to receive the refund, despite previously being told the exact opposite.

This issue has been ongoing since early February, and we are now in March, with the case still unresolved. Communication has been extremely slow and inconsistent.

What makes this even more frustrating is that these goggles are custom-made based on a face scan and were clearly defective (they leak). Yet I am now expected to pay to ship faulty products internationally in order to receive a refund.

For a company that advertises a “fit guarantee” and customer protection, this experience has been the complete opposite.

This situation could have been resolved quickly with clear communication, but instead it has turned into a long and frustrating process.

Unfortunately, after this experience I would strongly recommend that customers – especially in the UK – think carefully before ordering, as returns may involve international shipping and a very complicated process if something goes wrong.

Great goggles. I would highly recommend.

My first pair leaked a little and were slightly uncomfortable. I contacted Magic 5 who asked for a few photos, made some changes and sent replacement, I fitted with smaller nose bridge and now… they are amazing, comfortable no leaks, perfect! Will buy again, review video soon YouTube Cora and the Explorer

Verry nice, will Order another this day!

This is my third order from Magic5 and I love the new vector technology, the fit is perfect.

Belle qualité.
Ajustement parfait!

Easy purchase and very nice fitting
Perfect